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The Wool Room Reviews

4.8 Rating 5,164 Reviews
95 %
of reviewers recommend The Wool Room
4.8
Based on 5,164 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat
Read The Wool Room Reviews
The Wool Room 5 star review on 19th January 2020
Janice East
The Wool Room 5 star review on 2nd December 2019
Dee Sheehy
The Wool Room 5 star review on 29th November 2019
Susan Marston
The Wool Room 1 star review on 4th November 2019
Anonymous
The Wool Room 2 star review on 10th July 2019
Maneh Bagramyan
The Wool Room 5 star review on 5th June 2019
Anonymous
The Wool Room 5 star review on 4th June 2019
Debbie Woodward
15
Anonymous
Anonymous  // 01/01/2019
Excellent product!! I generally sleep hot which constantly wakes me up to find a cool part or the bed. My new wool mattress cover dissipates the heat naturally. I stay warm but not hot, and no sweating. Simply an amazing difference in sleep. Great value, perfect fit, fast delivery, exactly as advertised. Highly recommend
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Posted 4 years ago
Thank you so much for taking the time to leave us this review. We're so glad that you're happy with your purchase, and are sleeping better thanks to your new Woolroom products :) Kind regards, Adam
Posted 4 years ago
Excellent product!! I generally sleep hot which constantly wakes me up to find a cool part or the bed. My new wool mattress cover dissipates the heat naturally. I stay warm but not hot, and no sweating. Simply an amazing difference in sleep. Great value, perfect fit, fast delivery, exactly as advertised. Highly recommend.
Helpful Report
Posted 4 years ago
Efficient reliable service. Goods arrived as described and on time
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Posted 4 years ago
Thank you for taking the time to leave us this review, Helen. We're so glad that you're happy with your purchase, and the service you received :) Kind regards, Adam
Posted 4 years ago
I have suffered night sweats for years and have tried many different products at great expense. I was dubious at first as my husband and I are unable to wear wool however I took the gamble and it has paid off in all ways. I purchased the classic 3-6 tog and the adjustable pillows. I use French linen and had a single sheet and then duvet the first night although unbelievably a little warm but no sweats so the following night removed the sheet, just perfect. I also suffer with arthritis in my neck, and after trying so many pillows this is the first I have found were I have not woken in pain. I cannot say enough about how very pleased I am to have finally found a product which has ticked all the boxes. Eco friendly, anti-allergenic, great quality, value for money, quick delivery, friendly service.
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Posted 4 years ago
Thank you for taking the time to leave us this review, Lorraine. We're so glad that you're happy with your purchase, and are sleeping better as a result of your new all-natural, sustainable bedding :) Here's to many, many more great night's sleep :) Kind regards, Adam
Posted 4 years ago
Very happy.
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Posted 4 years ago
Thank you for taking the time to leave us this review. We're so glad that you're happy with your Woolroom experience :) Kind regards, Adam
Posted 4 years ago
I have had the medium duvet a week now,and it has been very cold outside so I put a thick cotton bedspread over the top and found it very cosy. I have now ordered a deluxe pillow.
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Posted 4 years ago
Thank you for taking the time to leave us this review, Janet. We're so glad that you're happy with your purchase, and are finding it very cosy. How exciting to see you've ordered a pillow now, we're sure you're going to love it! :) Kind regards, Adam
Posted 4 years ago
Great quality duvet & pillow bought for our baby, now have decided to buy these for all our family members!
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Posted 4 years ago
Thank you for taking the time to leave us this review. We're so glad that you're happy with your purchase, and think your whole family will love theirs too :) Kind regards, Adam
Posted 4 years ago
Purchased the pillow for my husband as has arthritic neck he said it’s the most comfortable pillow he has had.
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Posted 4 years ago
Thank you for taking the time to leave us this review. We're so glad that you're happy with your purchase, and your husband is enjoying his pillow :) Kind regards, Adam
Posted 4 years ago
This is super luxury sleeping. It’s like sleeping in a cloud and vert cosy. I am using this in the winter with a extra light duvet and a light blanket and it’s comfortably warm.
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Posted 4 years ago
Thank you for taking the time to leave us this review, Lynn. We're so glad that you're happy with your purchase, and are finding your duvet comfortable :) Kind regards, Adam
Posted 4 years ago
Excellent service. Very well made duvet and gives just the right warmth for the time of year. Would definitely recommend.
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Posted 4 years ago
Finally got my packages! The cotton sheets covering the topper and comforter are exquisitely beautiful and have the true inimitable sheen that only real cotton has (and all others try to imitate and can’t come close!). Once they were sent, I got them in about a week, had to clear customs. Haven’t slept with the comforter yet but did sleep on the topper and did NOT want to get up, slept very well. My cat also approves. Wouldn’t budge when I got up and she’s usually the one who wants to get up. I’ll post more after I’ve slept with my comforter and V-pillow. I will say I expected the VP to be longer to reach my legs; it’s clearly for the arms and torso. Will update on all.
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Posted 4 years ago
I initially needed help with placing my order and both agents were very professional, helpful and patient. And when I received my comforter I decided to call with a question and spoke to an extremely pleasant agent that confirmed what I already knew...this company knows how to do top-notch customer service. It's rare, and appreciated!
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Posted 4 years ago
The pillow and duvet are the best I’ve used, so cosy but not too hot.
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Posted 4 years ago
I’m a huge fan of Woolroom products having purchased deluxe pillows, pillow cases, duvets, mattress toppers and mattress covers all of which are superb and offer superlative comfort. I am however a little bit disappointed with the V pillow as I feel that it could have had a little bit more wool inside (I am loathe to pay for more wool bearing in mind the cost of the pillow). Despite my disappointment in the V pillow, I would not hesitate to recommend all the Woolroom products, you will not find better!
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Posted 4 years ago
Thank you for taking the time to leave us this review, Aileen. We're sorry to read that you're not loving your V-pillow, and find it a little underfilled. Can I ask whether you've yet fluffed the pillow up from the inside? This can be done using the zip along the side and should make your pillow feel much fuller. We're so glad that you're happy with your other products :) Kind regards, Adam
Posted 4 years ago
Prompt service, lovely pillow. All good. Thank you
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Posted 4 years ago
Thank you for taking the time to leave us this review. We're so glad that you're happy with your purchase, and the pillow you've received :) Kind regards, Adam
Posted 4 years ago
Prompt delivery. Duvet looked very thin but actually is very warm and comfortable.
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Posted 4 years ago
Thank you for taking the time to leave us this review. We're so glad that you're happy with your duvet and are finding it warm and comfortable. Wool duvets are much thinner than alternatives, as wool is an incredibly efficient fibre, and therefore you don't need the bulk that you need from synthetic/feather/down duvets :) Kind regards, Adam
Posted 4 years ago
Love our new comforter! My husband is a hot sleeper and I am a cold sleeper- the comforter is perfect for both of us, since it arrived we have been sleeping quite comfortably! The woolroom customer service was also very helpful and able to guide us to the right warmth level. I will purchase from them again in the future!
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Posted 4 years ago
My woolroom products have exceeded my expectations! As a hot sleeper, I ordered the light weight duvet and the queen sized deluxe pillow. I love them both, but I am especially pleased with my pillow. Having slept under wool blankets, I expected to be happy about the comforter (and I am!), but I need a floppy adjustable pillow that I can pummel into different shapes during the night, and I was worried the wool wouldn’t shape as well as down. Thanks to being able to adjust the amount of wool inside the pillow, it molds perfectly and for the first time in my life my head is not hot at night. Nirvana! Thank you, woolroom people. ♥️‼️
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Posted 4 years ago
Excellent customer service. Well packaged, clear instructions and very fast delivery. Also delighted with both the pillow and the duvet. Both very good quality and extremely snuggly and comfortable.
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Posted 4 years ago
Thanks for taking the time to leave us this review, Susan. We're so glad that you're happy with your purchase, and the quality of your items. Here's hoping you enjoy many, many great night's sleep with your new, all-natural and sustainable bedding :) Kind regards, Adam
Posted 4 years ago
Excellent customer service. Was delivered within 2 days.
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Posted 4 years ago
Hi Susan, Thank you for taking the time to leave us this review. We're so glad that you're happy with your purchase, and the service you received :) Kind regards, Adam
Posted 4 years ago
The Wool Room is rated 4.8 based on 5,164 reviews