The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Young lady on the phone was very professional, helpful and had excellent product knowledge.”

Helpful Report

Posted 6 years ago

“This is my second purchase from woolroom. Their service is fantastic - I received my order a couple of days after placing the order. The quality of the bedding is wonderful and I really appreciate the bags that the bedding come in - a very nice touch. I am already enjoying much better sleep and can't thank you enough!”

Helpful Report

Posted 6 years ago

“Love the Woolroom, my wool duvet is super warm....I have allergies and this has been the answer for me. Would love a pillow saving up for that! Thank you Woolroom.....my duvet is amazing and I so look forward to cuddling up to my wool duvet.”

Helpful Report

Posted 6 years ago

“Great service parcel arrived a day early. Duvet is beautifully finished and is light but very warm and no overheating or stickiness if you have memory foam matress. Well worth the money.”

Helpful Report

Posted 6 years ago

“I’m in love! with my new wool duvet. It’s light but warm but not too warm. I’ve always used feather before but this light wool duvet has completely changed my thinking. It’s all natural fibre and it’s British. What’s not to love! Service excellent, packaging very good and reusable. Well done Woolroom you have a fan.”

Helpful Report

Posted 6 years ago

“Couldn’t fault the product. Service from Woolroom was excellent”

Helpful Report

Posted 6 years ago

“We're very happy with the comfort and feel of the Woolroom set we purchased. It has exceeded our expectations and has not triggered any of our allergies thus far; which was the main reason for our purchase. The lushness of the feel is superb and we greatly appreciate the ability to control temperature throughout the year with the "2-in-1 duvet" solution. Packaging and handy carrier / storage bags are also a major plus. Thank you and keep up the good work!”

Helpful Report

Posted 6 years ago

“Unbelievable, I've brought something that really does what the company promise. . Certainly returning for a double duvet. The delivery & communication was second to none. I even have use for the lovely packaging they use. Feel im really doing something for the wool industry.”

Helpful Report

Posted 6 years ago

“The wool arrived within a couple of days despite living in a remote location and was lovely quality at a great price”

Helpful Report

Posted 6 years ago

“Great service, great 👍🏻 product”

Helpful Report

Posted 6 years ago

“Super customer service and easy delivery. Useful information included in package too, thank you.”

Helpful Report

Posted 6 years ago

“Ordered a classic warm duvet for winter. Love that it is still so light and yet feels so warm. Great cocoon effect.”

Helpful Report

Posted 6 years ago

“very helpful team of people who answered my queries - my delivery arrived super fast and the quality is excellent. will be ordering again in the future. many thanks”

Helpful Report

Posted 6 years ago

“What an excellent efficient company to deal with. The grading should be higher than five stars ! Without a doubt. Have just taken delivery of two sheepskins for two sofas and two cushions all in chocolate. Excellent quality and colour match brilliant. Would certainly recommend. I also purchased a wool pillow and that is divine.”

Helpful Report

Posted 6 years ago

“I have been waking with sweaty sheets, partly due to cancer medication, and possibly also the memory foam topper. The wool mattress protector went over the topper and wow! best night’s sleep for ages. I’m now going to save up for the wool duvet and pillow. I can’t recommend it highly enough.”

Helpful Report

Posted 6 years ago

“I bought a deluxe mattress protector. It’s excellant quality and fits the bed perfectly. It arrived on time and was very well packaged. Very good service, very good quality and very good prices.”

Helpful Report

Posted 6 years ago

“Love my new mattress topper!”

Helpful Report

Posted 6 years ago

“We recently purchased a double mattress and wool bedding from The Woolroom. I was impressed by the service and would definitely recommend them to friends and family. Also, I have had a number of items delivered recently from various shops and The Woolroom delivery men stood out by miles. They were so professional and nice!”

Helpful Report

Posted 6 years ago

“Lovely duvet highly recommended it said what it say, should have a brought years ago, never mind I happy 😊 now.”

Helpful Report

Posted 6 years ago

“Great product and high quality for the sale price. It’s soft, warm, and has no odor. Very satisfied with purchase.”

Helpful Report

Posted 6 years ago

The Wool Room is rated 4.8 based on 5,164 reviews