The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

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“What a super pillow! After searching for a soft yet supportive pillow this de luxe fits the bill. Very good idea being able to have exactly the amount of filling that you like. Would thoroughly recommend. Also a big plus - it’s non allergic.”

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Posted 4 years ago

Thank you for taking the time to leave us this review, Jo. We're so glad that you're happy with your pillow, and it's adjustability :) Kind regards, Adam

Posted 4 years ago

“I received my order quickly. V pillow packaged well easy to follow care instructions only had it a few days sleeping a lot better so far so good 😊”

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Posted 4 years ago

Thanks for taking the time to leave us this review, Kathleen. We're so glad that you're happy with your pillow, and that you're sleeping better as a result! Long may it continue :) Kind regards, Adam

Posted 4 years ago

“So cosy... We'll see about the summer see whether it's cool...hope so but as of now am very happy.”

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Posted 4 years ago

Thanks for taking the time to leave us this review, Patricia. We're so glad that you're happy with your purchase, and are very confident that you'll love it in the warmer months too! :) Kind regards, Adam

Posted 4 years ago

“I received excellent advice from the friendly customer service lady & as a result purchased two deluxe pillows with 2 extra wool bags. Despite it being Black Friday weekend my pillows arrived within 2 days and arrived within the 1 hour time slot - excellent. The pillows each come in a sturdy quality calico bag that is very pleasing in a world where everything is covered in plastic. The pillow exceeded expectation - the outer cover was quilted and feels substantial and I love the fact that the filling can be adjusted to suit ones firmness requirements. In fact the pillow is generously filled so I had no need to buy extra filling but I will keep it for future use ( even the extra wool comes in a cute cake I bag). My first nights impression was that the pillow felt solid & a little too firm so I took the advice to take some of the wool out & fluff it up and it made the pillow more flexible. It’s amazing that you don’t get hot with this wool pillow and in fact they feel “ just right” temperature wise. I love the fact that you need to customise your own pillow & with a bit of tweaking of the filling you’ll eventually get the perfect pillow for you. I shall never go back to synthetic pillows. Delighted in every way. Thankyou Woolroom”

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Posted 4 years ago

Thank you so much for taking the time to leave us this fantastic review, Vivianne. We're so glad that you're happy with your pillows, and are experiencing all the wonderful benefits that come with all-natural Woolroom products :) Kind regards, Adam

Posted 4 years ago

“From the moment of ringing and ordering was really good service-the pillow arrived really quickly and best of all very thrilled with it-very comfortable”

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Posted 4 years ago

Thank you for taking the time to leave us this review, Susan. We're so glad that you're happy with your new Woolroom pillow, and that you're happy with the service you received :) Kind regards, Adam

Posted 4 years ago

“Purchased pillows and king size mattress topper. Pillows are very comfortable . Disappointed with the topper it feels so thin .”

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Posted 4 years ago

Hi Geoff, thank you for taking the time to leave us this review. We're so glad that you're happy with your pillows, but sorry that you're finding the topper dissapointing. It should be plenty deep enough to add comfort to your mattress, but not so deep that it takes away all the fantastic temperature regulating benefits that come with Woolroom bedding. Don't hesitate to get in touch with our customer services team if you'd like to discuss. Kind regards, Adam

Posted 4 years ago

“The best quilt I’ve ever purchased. I ordered the Autumn/Winter and was shocked to see how thin it was after years of using chunky Duck Down. It is very warm, extremely light & very comfortable. I highly recommend this quilt”

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Posted 4 years ago

Thank you for taking the time to leave us this review, Debbie. We're so glad that you're happy with your purchase, and are experiencing the benefits that Woolroom duvets boast (that duck down simply can't)! :) Kind regards, Adam

Posted 4 years ago

“I seriously love my wool duvet — it’s really transformed my sleep. I feel warm and cosy, and never sweaty or overheated. I am never going back to other duvets!”

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Posted 4 years ago

Thank you for taking the time to leave us this review. It's fantastic to read that you're experiencing all of the benefits that come with a Woolroom duvet. It's difficult to appreciate how good they are until you've experienced it, isn't it :) Kind regards, Adam

Posted 4 years ago

“WARNING ⚠️ WARNING ⚠️ You must purchase a Woolroom Duvet get rid or your synthetic goose down devet and buy wool I have the Luxury Alpaca all season and it is Amazing used to suffer with leg cramps in the middle of the night since having this duvet for a week not had any leg cramps and sleep like a baby family have tried it out and want one 👌🏽 Thank you WOOLROOM for a 5 STAR product ⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Posted 4 years ago

Thank you for taking the time to leave us this fantastic review. We're so glad that you're happy with your Woolroom duvet, and that it's improved your sleep. Long may this continue :) Thanks also for spreading the word with your family! Kind regards, Adam

Posted 4 years ago

“I’m very happy with my delux medium duvet. It feels light but has kept me warm even with the window open on a cool December night. I also love the mattress topper. I wanted to be surrounded by wool to keep the dust mites at bay. I particularly love the adjustable pillows. I like them flat so I pulled a lot of wool out then bought another cover and made another pillow for my husband! I love the faint whiff of wool - very comforting.”

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Posted 4 years ago

Thank you for taking the time to leave us this review, Fiona. We're so glad that you're happy with your purchase, and the performance of your products :) Kind regards, Adam

Posted 4 years ago

“I was amazed at the speed of delivery and they were delivered safely and efficiently. The quilts are beautiful , soft and light and I'm thrilled with the quality. Well done Woolroom.”

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Posted 4 years ago

Thank you for taking the time to leave us this review, Janet. We're so glad that you're happy with your purchase, and the service you received :) Kind regards, Adam

Posted 4 years ago

“Excellent pillows, good support without being too firm, covers are good quality cotton and British made. Perfect, very happy with purchase and planning to get a duvet next!”

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Posted 4 years ago

Thank you for taking the time to leave us this review, Carol. We're so glad that you're happy with your pillows :) Kind regards, Adam

Posted 4 years ago

“Great quality and reasonable prices. Fast delivery with plenty of prior communication so you don't miss it!”

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Posted 4 years ago

Thank you for taking the time to leave us this review. We're so glad that you're happy with your purchase, and the speed of delivery :) Kind regards, Adam

Posted 4 years ago

“Really happy with the quilt and it’s quality too”

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Posted 4 years ago

Thank you for taking the time to leave us this review. We're so glad that you're happy with your purchase, and the quality of your goods :) Kind regards, Adam

Posted 4 years ago

“Delighted with this duvet, it was cosy warm but does not overheat you. We purchased the summer weight one last year and we are equally delighted with that - we will certainly not be going back to feather. We have received excellent service from the Woolroom and would highly recommend this product.”

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Posted 4 years ago

Thank you so much for taking the time to leave us this review. We're so glad that you're happy with your purchase, and that you're enjoying the benefits that come with Woolroom products :) Kind regards, Adam

Posted 4 years ago

“It arrived quickly and we are delighted with it”

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Posted 4 years ago

Thank you for taking the time to leave us this review, Ross. We're so glad that you're happy with your purchase, and the speed of delivery :) Kind regards, Adam

Posted 4 years ago

“Very comfortable and a very good sleep love the pillow”

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Posted 4 years ago

Thank you for taking the time to leave us this review, Julie. We're so glad that you're happy with your pillow and are sleeping well :) Kind regards, Adam

Posted 4 years ago

“I wish I had bought one of these years ago - lovely and warm, but not heavy!”

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Posted 4 years ago

Thank you for taking the time to leave us this review. We're so glad that you're happy with your purchase, and are finding the product comfortable :) Kind regards, Adam

Posted 4 years ago

“Excellent delivery service and product”

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Posted 4 years ago

Thank you for taking the time to leave us this review. We're so glad that you're happy with your purchase, and the service you received :) Kind regards, Adam

Posted 4 years ago

“Love my new duvet. Couldn’t fault the service from ordering to delivery !”

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Posted 4 years ago

Thank you for taking the time to leave us this review. We're so glad that you love your duvet, and the service that you received :) Kind regards, Adam

Posted 4 years ago

The Wool Room is rated 4.8 based on 5,164 reviews