The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had wanted a wool duvet for a long time. After a week becoming clammy under a very thin synthetic duvet I bought the lightest tog wool one. It arrived in a couple of days and it has more than lived up to expectations. I knew wool regulates temperature well but it feels like magic. The duvet just gets me to the right temp (importantly not too hot! ) and I'm cosy and not too hot and certainly not sweaty. Couldn't recommend enough!”

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Posted 5 years ago

“Excellent service and definitely improved our sleeping, would recommend”

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Posted 5 years ago

“very happy with service and items so far, I liked alpaca pillow and mattress topper so much, that I ordered more bedding items to make my bed heavenly comfortable, thanks for excellent quality and fast shipping!”

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Posted 5 years ago

“Excellent. Easy to order and the pillow is perfect.”

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Posted 5 years ago

“Good sale prices and shipped out item very quickly. Would purchase from again.”

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Posted 5 years ago

“Lovely and soft and good to know it's all natural.”

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Posted 5 years ago

“My merino wool throw if lovely and soft and lightweight but has given me extra warmth over my autumn wool duvet for the colder winter nights. I had very helpful advice on the phone before ordering and very pleased with free postage and efficient service.”

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Posted 5 years ago

“Used the chat service online. Questions were answered quickly and politely. Excellent customer service”

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Posted 5 years ago

“Purchased 2 deluxe queen pillows 20x30 through an amazon promotion. I am so glad I did. Communication with CS was fast. I love love love my pillows. They are top notch! Packaging, workmanship, literature, quality of the wool and materials are truly a representation of people who care about what they do. I’m also impressed with the consciousness in regard to ethical practices. Thank you for such a fine product. I will be ordering a mattress protector and would also order a comforter but 86x86 does not work for me. Please start making a 90x90” US size for our over generous duvets to fit our big fat mattresses! Thank you again! SW”

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Posted 5 years ago

“Ordering was easy and delivery info was timely, clear, and concise. If the product is as advertised this will be an A+++ experience.”

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Posted 5 years ago

“Fantastic!”

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Posted 5 years ago

“Fantastic products which are of a very high quality! I am so pleasantly surprised by the claimed temperature regulation properties of Woolroom products. I mostly sleep on my side and used to get a sweaty ear/face on whichever side I slept on (synthetic bedding). The Woolroom pillows in particular help dissipate any heat congregating and allow you to stay cooler all night long. I have upgraded (key word) my mattress protector and duvet to Woolroom and it's very fair to say I get a much better sleep on the whole. Well worth the investment!”

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Posted 5 years ago

“Nice and friendly site, efficient service and excellent products,thank you.”

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Posted 5 years ago

“Excellent service; very fast, accurate and responsive. Thoroughly recommend this company!”

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Posted 5 years ago

“Product information on the web site is always clear and accurate. Delivery is prompt. Nice touch to have sheets and pillow cases tied up in ribbon”

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Posted 5 years ago

“Very happy with this throw, just what I was looking for.”

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Posted 5 years ago

“Great Duvets, now the second one in our house, we have the Luxury Alpaca and Wool one and thoroughly recommend. Warm, not bulky and drapes well. Roost well.”

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Posted 5 years ago

“Very happy with wool duvet.”

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Posted 5 years ago

“Shipping was super fast. I'm pleased with their customer service.”

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Posted 5 years ago

“I have been decking out my house, our cabin and our camp with Woolroom duvets, pillows and blankets. The product is amazing as is the quality of all wares I have received (and they are rather a lot by now). The wool bedding works as excellent as described in cold and warm conditions, and is very comforting.”

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Posted 5 years ago

The Wool Room is rated 4.8 based on 5,164 reviews