The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

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“Quality products that provide warmth, and comfort that exceeded my expectations. Looking forward to adding more bedding in my home. Absolutely wonderful!”

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Posted 4 years ago

Thank you Joan for taking time to leave your review. We do recommend using a bedding set for optimum results. This consists of a wool duvet, pillows and either a wool topper or protector, especially for heat regulation as they all compliment each other and give the best nights sleep, Dawn

Posted 4 years ago

“I love love my new wool comforter. I ordered the Warm and it’s perfect Cozy warm clean. I also love the zip bag it came in. I have only highest praise for my first Wool Room purchase. And it arrived in less than a week. That’s across the pond. Impressive.”

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Posted 4 years ago

Thank you for taking the time to leave your review. We are delighted to hear that you love your new Woolroom product and we always aim to please our customers with a speedy, efficient service. Dawn

Posted 4 years ago

“Fantastic service, super fast delivery, great communication. 5 stars”

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Posted 4 years ago

Thank you very much for taking the time to leave your review. We aim to please all our customers. Dawn

Posted 4 years ago

“Everyone very helpful and kind when I changed my mind to ordering a king size duvet and not double! it is perfect. Thank you”

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Posted 4 years ago

Thank you Caroline, we aim to give our customers the best service and great to hear that you are very pleased with your duvet. Dawn

Posted 4 years ago

“Excellent service, love my products”

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Posted 4 years ago

Thank you Susan, great to hear you are loving the benefits of our wool products.

Posted 4 years ago

“Easy to use website and ordering. Good communication and speedy delivery. Mattress protector is very comfortable and helps with night sweats! Will be looking to order other products.”

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Posted 4 years ago

Thank you Helen for taking the time to leave your review. Our wool products are the best for heat regulation. We recommend using the complete bedding set, wool duvet, pillows and either a mattress protector or topper for maximum results and the best nights sleep.

Posted 4 years ago

“Ordering was easy and delivery was quick and convenient.”

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Posted 4 years ago

Thank you for your review, we always aim to please our customers. Dawn

Posted 4 years ago

“Quick delivery. Good product”

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Posted 4 years ago

Thank you for taking the time to leave your review. Great to hear you are very satisfied with our service and products. Dawn

Posted 4 years ago

“I live in the US and was a bit concerned about ordering a product from abroad. The Woolroom extended timely, efficient, and excellent service. Their product is beyond my expectation. The quality of fabrics used as well as attention to detail overall is wonderful. Thank you for a great experience and an excellent product.”

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Posted 4 years ago

Thank you for taking the time to leave your review. We are very happy you love your Woolroom products and we always aim to please our customers with a quick, efficient and speedy delivery service. Dawn

Posted 4 years ago

“Extremely good quality products, rapid delivery”

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Posted 4 years ago

Thank you Jayne, we are so pleased you love our natural products and we aim to please with our quick and easy delivery service. Dawn

Posted 4 years ago

“We are delighted with our new wool duvet -- it is brilliant and keeps us lovely and warm but not too hot. I know from having had another wool duvet that it really helps with my sneezing-- I haven't been at all sniffly since changing to wool.”

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Posted 4 years ago

Thank you so much for taking the time to leave us a review, Angharad. We're really pleased you are enjoying your new wool duvet, and that your sniffles have gone! Kind regards, Finlay

Posted 4 years ago

“I put my new duvet on the bed this afternoon and my cat has been fast asleep on it since. I've never seen him sleep so deeply for so long. I hope I sleep as soundly tonight. Excellent service and products.”

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Posted 4 years ago

Thank you for taking the time to leave us a review, Sandy. We hope you enjoy your duvet as much as your cat does! Kind regards, Finlay

Posted 4 years ago

“Website easy to navigate. Quick and efficient service, order arrived ahead of schedule. Highly recommend!”

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Posted 4 years ago

Thank you for taking the time to leave us a review, Kathryn. We're so glad you found the website easy to use, and that everything arrived promptly! We hope you enjoy your products as well :) Kind regards, Finlay

Posted 4 years ago

“I have bought these pillows before and have been very happy with them so when I needed to replace old with new in another room I was happy to buy more pillows from woolroom.”

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Posted 4 years ago

Thank you for taking the time to leave us a review! We're very glad you enjoyed your pillows enough to order them again :) Kind regards, Finlay

Posted 4 years ago

“Oh, my gosh! I purchased a wool mattress topper because I had a foam mattress that made us sweat. It turned out to be an excellent decision! Have slept in luxury since we put it on! Additionally, I am very particular about my pillows...(I have only used quality down pillows). We purchased our first wool pillows and are very pleased with them. Could not be happier.”

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Posted 4 years ago

Thank you for taking the time to leave us a review, Donna. We're so glad the wool topper has helped you stay cool as you sleep, and that it's so comfortable! We hope you continue to enjoy our products :) Kind regards, Finlay

Posted 4 years ago

“Shopping on the website was easy. My wool pad mattress cover arrived as scheduled, is very high quality, and I’m very pleased. I’d recommend Wool Room to anyone looking to buy high quality wool bedding.”

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Posted 4 years ago

Thank you for taking the time to leave your review. We are so pleased you love your new Woolroom topper. We do recommend using the whole bedding set together, topper, quilt and pillows to get optimum results, especially for heat regulation. We hope you are having a great nights sleep! Dawn

Posted 4 years ago

“All my adult life I’d been using an electric blanket in winter and cotton blanket in summer. I think it was reading Wayne Johnston’s The Colony of Unrequited Dreams where one character had a wool comforter that caused me to rethink! I could not get it out of my mind and research on Woolroom and other places told me that it would be more comfortable (and perhaps safer) than electricity! I love my set...the wool mattress protector, pillows and comforter. I had to take wool out of my pillow (and stuff it into the second pillow) to make it comfortable but that was easy. IT IS SO COZY! And warm but not too warm. No more sweaty nights. I’m looking forward to seeing how it feels when it’s summer! I’m sold and I do recommend it to anyone wanting a perfect night’s sleep.”

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Posted 4 years ago

“Great service and wonderful products. We have had your wool duvets for many years and have now bought the pillows. We are very happy with them.”

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Posted 4 years ago

“Very happy with my purchase. I have been struggling with hot flushes throughout the night and the wool duvet inner has definitely helped to reduce the disturbance of my sleep. Customer support were very friendly and informative. Highly recommend.”

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Posted 4 years ago

“Absolutely love the wool duvets and pillows. I wish I’d discovered them long ago. Warm and cosy and feel gorgeous. Promptly delivered by the Woolroom”

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Posted 4 years ago

The Wool Room is rated 4.8 based on 5,164 reviews