The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

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“Pleased withy he V pillow I ordered. The pillow is very comfortable and has all the benefits of being wool.”

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Posted 5 years ago

“Very high quality. I'm happy with the purchase.”

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Posted 5 years ago

Thank you so much for taking the time to leave us this review. We're so glad that you're happy with your purchase and the quality of the goods you ordered :) Kind regards, Adam

Posted 5 years ago

“I recently purchased a number of goose and duck down filled pillows from the wool room and found myself that night sleeping on the best pillows I've slept on. I would recommend the 'Woolroom' for quality and very competetive prices and with very quick delivery also.”

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Posted 5 years ago

“Excellent.”

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Posted 5 years ago

“Great service from Woolroom, very fast delivery of my beautiful throw. Highly recommend.”

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Posted 5 years ago

“So far, my daughter, who is allergic to dust mites, is enjoying a peaceful sleep in the woolroom's hypoallergenic beddings that we bought recently. They are of high quality and I would highly recommend them.”

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Posted 5 years ago

“Love the all seasons quilt; it feels so light and yet is warm and cosy. Delivery exactly as promised and I loved the bag the quilt came in. A quality product I intend to buy for other beds. Love it!”

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Posted 5 years ago

“This is my first purchase of a wool duvet Bought the deluxe all seasons At present I have the light duvet on and all I can say is that we both LOVE it. Comfort,cozy and stays in place. Just wonderful.Happy nights 😀”

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Posted 5 years ago

“Fabulous customer service and lovely products.”

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Posted 5 years ago

“Excellent service from order to deliver. Very pleased with my new wool mattress protector (my second one), which complements my Woolroom duvet and pillows.”

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Posted 5 years ago

“Every summer we vacation in Europe. The comfy beds with all white linens are the best. I always come home and say I’m going to change our bedding and this year I finally did. The comforters from The Woolroom are exactly what I was looking for. Warm, weighty and not too thick. Looking forward to many more nights of comfort. I would recommend this product to others.”

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Posted 5 years ago

Thank you for taking the time to leave us this excellent review. We're so glad that you're happy with your purchase and the comfort you're getting from your products. Kind regards, Adam

Posted 5 years ago

“Very confused as to why the newer undied cotton cover to wool topper has shrunk 6 inches at the sides only. I have an original white bleached topper which has retained its shape and size through years of washing. It is a double and would now struggle to fit 4ft bed. It has the same wash in wool/ silk wash at 30 degrees and is left over 3 hangers flat for days to dry. At 200 pounds a very expensive item we now can no longer use. We bought another to make sure we always had one to use in rotation.”

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Posted 5 years ago

“So far so good. Comfortable and non toxic, can't do better than that. Thank you”

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Posted 5 years ago

“Easy checkout. Fast shipping. Thank you”

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Posted 5 years ago

Thank you for taking the time to leave us this review. We're so glad that you're happy with the service you received :) Kind regards, Adam

Posted 5 years ago

“The Alpaca organic pillow is very comfortable. Great quality! To my surprise the pillow's cover is made of cotton and not of plastic. I really like the environmental philosophy of the company.”

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Posted 5 years ago

“Warm duvet to replace my previous one which has been relegated to the spare room After 6 years of faithful service. Snug for winter months but still comfortable the rest of the year.”

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Posted 5 years ago

“After just only a couple of nights I am very impressed, warm but not hot and I have a couple of good nights sleep.”

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Posted 5 years ago

“Excellent quality & service as always. This was for the Guest bed as I really wanted people to be as comfortable as I am with the one on my bed.”

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Posted 5 years ago

“I absolutely love my all season comforter! It is beautifully made and extremely high quality. The nice cotton bag it comes in, is a nice extra as it can be used to store the comforter when not in use.”

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Posted 5 years ago

“Somehow my zip code was incorrectly written on package and was shipped to another address. The box was much too large for the item and was smashed and torn. Luckily I received two days later with the item unharmed.”

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Posted 5 years ago

Thank you for taking the time to leave us this review. I'm so sorry to read that your experience was less than perfect. I'm glad the items eventually arrived safe, and undamaged but I'll be sure to look into what happened to ensure it doesn't again in the future. Kind regards, Adam

Posted 5 years ago

The Wool Room is rated 4.8 based on 5,164 reviews