The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

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“Great products and fast, friendly service”

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Posted 5 years ago

“Pillow arrived quickly and is a great quality product.”

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Posted 5 years ago

“Pillow arrived within 2 days of ordering. Really nice product, once I removed some of the filling the pillow was the perfect thickness. The wool so far seems to maintain its ‘bounce’ unlike down which can flatten and feel hard to sleep on. Yes, very pleased.”

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Posted 5 years ago

“Good company, speedy delivery. Bought a light duvet, plenty warm enough in winter, and stays in place, does’nt move all over the bed like synthetic duvets, and a major bonus...I DO NOT GET STATIC Good company to deal with, lovely light duvet, but still warm, does’nt move all over the bed like synthetic duvets. And best for me is anti allergy and I DO NOT GET STATIC SHOCKS which synthetic ones give me. A wool duvet is the best 😁”

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Posted 5 years ago

“I purchased the ‘woolroom’ mattress topper to see if I could find some improvement for osteoarthritis in my hips and shoulders. Sleep has frequently ended with uncomfortable and interrupted nights; having already had several artificial joint surgeries I am keen to avoid further operations for as long as possible. I also get very warm when sleeping and cannot tolerate memory foam and similar surfaces for this reason. I was somewhat doubtful about the wool topper too - we already have wool duvets from another source that I personally find too warm. However having used the wool mattress topper for a week I have to say the comfort to my joints when in bed is noticeable. It will never be perfect because of my medical problems but i have found a significant improvement with discomfort and together with my usual 4.5 tog goose down duvet I am comfortably warm.”

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Posted 5 years ago

“I bought a 1 to 2 tog single duvet - I get very hot at night and had this recommended. It is a good duvet BUT I have been too hot under it and am now ordering a pure cotton 1 tog duvet elsewhere, which is very well reviewed. If you don't get much too hot at night, I think you might well like this duvet.”

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Posted 5 years ago

Hi Jocelyn, Thank you for your review. I'm sorry we weren't able to keep you cool at night. If you are still having issues then please get in contact as this could be due to other factors whilst you sleep E.G the mattress you are sleeping on, the pillows you are using etc. If you have any question please don't hesitate to get in contact with one of the customer service team who are always happy to help answering any questions or queries. Sally

Posted 5 years ago

“Excellent feedback from people who gifts were for.”

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Posted 5 years ago

“We love our Woolroom product. The mattress topper is wonderful not too hot and very comfortable. Thank you”

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Posted 5 years ago

“Well packaged and promptly delivered. Really impressed with the service. Looking forward to trying the new pillows tonight!”

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Posted 5 years ago

“Wonderful team with fast personal responses, a pleasure to deal with”

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Posted 5 years ago

“Love the Duvet, it’s very warm despite being very light.”

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Posted 5 years ago

“I love woolroom!!! I bought two standard wool pillows and a king size luxury warm duvet and what can I say ... I Love them so much I am literally kept the perfect temptreture the whole night even sleeping in a cashmere jumper (I dont wake up over heated) or the heating off in a edwardian house (its freezing and they keep me lovely and warm). I transitioned from a feather duvet and pillow set and I cant believe how much the dust has reduced in my room. I will say that the king duvet is slightly bigger than a normal king duvet cover if so ive upped the size to super king to fit. Thankyou woolroom I sleep so well now !”

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Posted 5 years ago

“Very good service and value for money. I am delighted with the medium weight wool duvet I ordered. Delivery was prompt and good. The duvet is wonderful and all I could ever hope for. Since I use it I sleep so much better, no more night sweats at all and it is warm enough too! I recommend this product very much and wish I had known about it and gotten one years ago!”

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Posted 5 years ago

“Love my pillows so much more than expected. Only problem - partner decided after a year that he would prefer a firmer pillow. Problem easily solved with extra bag of stuffing. Perfect. Thank you.”

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Posted 5 years ago

“I'm delighted with my new wool duvet, pilows and mattress protector. The packaging was free of plastic too.”

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Posted 5 years ago

“Love our new blanket. My husband and I have different body temperatures and this blanket works for both of us.”

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Posted 5 years ago

“Bought king sized medium duvet. Arrived promptly. Feels lovely. First time I've used a wool duvet. so far so good.”

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Posted 5 years ago

“Very good price for single duvets. Quick despatch and easy delivey as i wsd able to select a local store to collect from.”

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Posted 5 years ago

“Easy ordering, informed when it would be delivered. Nicely packaged.”

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Posted 5 years ago

“First purchase from Woolroom. Excellent service from start to finish. Would highly recommend.”

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Posted 5 years ago

The Wool Room is rated 4.8 based on 5,164 reviews