The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

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“Shipping was super fast. I'm pleased with their customer service.”

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Posted 4 years ago

“I have been decking out my house, our cabin and our camp with Woolroom duvets, pillows and blankets. The product is amazing as is the quality of all wares I have received (and they are rather a lot by now). The wool bedding works as excellent as described in cold and warm conditions, and is very comforting.”

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Posted 4 years ago

“Very pleased with the service and the product looks lovely although we have not tried it out yet”

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Posted 4 years ago

“Quick and easy ordering and delivery. Cushion pad comfortable. Good to use an eco friendly product.”

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Posted 4 years ago

“The duvets and pillows I purchased are excelllent and provide a heavier warmth as compared to goose down duvets. Wool infill is definitely more comforting. Deliveries of products on two occasions however have been very much on the slow side. Patience is a requirement.”

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Posted 4 years ago

“We are delighted with our new blanket! After a trip to England this past summer it was fun to experience more British wool this winter. Thanks so much for an excellent experience!”

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Posted 4 years ago

“pleased with product and service wool room. our super king sized wool filled duvet arrived in good time. I had concerns that a wool filled duvet would be too warm and too heavy but it has proved to be lightweight and warm. very pleased”

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Posted 4 years ago

“Good quality product, timely delivery. Comfortable weight and does as described.”

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Posted 4 years ago

“easy to order, fast shipping, everything is good, didn't get my order yet, so can't tell anything about actual items, the reason I took one star off is I wasn't able to buy alpaca comforter, because when I added it to cart it would double the price automatically - it's some bug on your website, I emailed for help and answer from your customer service was to make sure I have only one item in the cart (which is I did), so I guess no comforter for me :)”

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Posted 4 years ago

“Excellent Wool duvet arrived as ordered and we love it”

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Posted 4 years ago

“I am having new loose covers made for my sofas and my throw will match perfectly. Very pleased with it.”

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Posted 4 years ago

“We purchased the All Seasons duvet and have enjoyed the best nights' sleep ever! Wish we had purchased one years ago.”

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Posted 4 years ago

“Good products and service”

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Posted 4 years ago

“Washable organic wool! Yes please! I’m very thankful my daughter is going to sleep covered by such A good quality organic blanket!”

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Posted 4 years ago

“I have yet to have any information on this item or if I am even going to get this.”

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Posted 4 years ago

“I ordered a duvet and pillows. Duvet is very comfy and cosy. The pillow are quite firm but getting used to them over my feather ones. The delivery service was quick and efficient and would not hesitate to order from the Woolroom again.”

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Posted 4 years ago

“Usually it takes a few nights to get used to a new pillow, but these wool filled ones were unbelievable they were so comfy we had a really good nights sleep, I don’t know why I never thought of buying them before, definitely recommend them.”

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Posted 4 years ago

“I am happy with this product This is the second baby cot duvet I have bought (one for nana and grandads house and the other for home) It’s very good quality and my daughter sleeps well. I like the fact it helps regulate her body temperature and I recommend this duvet. Also it’s value for money as it can last her until she grows older and being made with natural materials makes it ideal.”

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Posted 4 years ago

“I ordered the Wool Cot Mattress Enhancer as we had just moved our baby into her cot & she was struggling to sleep with the harder mattress. The enhancer gives her a far more cosy surface to sleep on & seems to have stopped the regular awakenings she was having without it. Also quick to dispatch & receive”

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Posted 4 years ago

“Received our new Exmoor mattress three days ago and have had the best sleeps in the last two decades!! SO comfortable with excellent support and no sweating at all just a pleasant warmth. Most efficient firm to deal with and first class delivery men. Would recommend to everyone!”

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Posted 4 years ago

The Wool Room is rated 4.8 based on 5,164 reviews