The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good solid natural composition pillow. Doesn't get clumpy unlike the polyester ones. Had no odour when recieved. I was so pleased with it I ordered another one for myself.”

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Posted 5 years ago

“Quality and craftsmanship are outstanding. You can tell that the people making these products at Woolroom have pride in their work and this company. Shipping and communications were spot on and the duvet and pillows exceeded my expectations. I bought the Med-Wool duvet; its both light and warm. The firm pillows give you a lot of support yet have enough give to get comfortable. Give it a few days to get used to the weight and regulated warmth of wool and you will sleep through the night like a champ. Well done woolroom. I will be back for more.”

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Posted 5 years ago

“Excellent just what I wanted very warm and light. Thank you”

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Posted 5 years ago

“Quality of article I ordered is exceptional.Will be ordering another for our bed.Easy to order,swuft delivery.Adequately packaged. Well done”

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Posted 5 years ago

“Excellent service, very quick delivery, arrived in perfect condition and at the time stated. So nice not to have any plastics to deal with.”

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Posted 5 years ago

“Brilliant service. Thank you. Saving up for a mattress topper next.”

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Posted 5 years ago

“Acceptional service & delivery. Arrived within a week. The luxury mattress pad is just what we needed to ease the pressure points and give our mattress more of a plush comfort. Highly recommend!”

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Posted 5 years ago

“Excellent customer service and very pleased with my purchase . Thank you”

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Posted 5 years ago

“Product arrived promptly. Beautifully wrapped. Unfortunately the product wasn't suitable but the service from Woolroom was excellent and I would recommend that company.”

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Posted 5 years ago

“I just received my wool alpaca bed mattress topper. It looks gorgeous, looks so natural and have a pleasant smell. I love buying from wool room. They have a great service and the shipping, was faster than expected.”

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Posted 5 years ago

“Prompt courteous service.”

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Posted 5 years ago

“Easy website to negotiate. Ordering was easy and delivery was excellent with email updates”

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Posted 5 years ago

“I have been thinking of buying some new woollen bedding and wanted to ensure the wool was from British sheep as some companies use foreign wool producers. I am so pleased with the outstanding service and excellent products I bought from the Woolroom recently, they met all our requirements, thank you.”

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Posted 5 years ago

“Easy to order and quick dispatch with easy return process, although not used this as very pleased with product - good quality and British made! Thanks!”

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Posted 5 years ago

“Very Pleased with the quilt, and very quick delivery.”

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Posted 5 years ago

“I ordered a double duvet and a pillow. Arrived quickly and in lovely cotton bags, felt really special. The quality is beautiful. And the duvet really regulates my temperature as I knew it would. Reallt couldn't recommend these products enough, and half the price of feather stuffed. Thank you for such a lovely experience.”

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Posted 5 years ago

“Very quick delivery and arrived looking very smart. Thankyou”

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Posted 5 years ago

“ordering was easy. delivery was fast.”

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Posted 5 years ago

“Very quick ship. They were able to update my shipping address right after I placed my order although the confirmation email still had the old address which concerned me slightly. Great service.”

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Posted 5 years ago

“I ordered two wool pillows. The arrived so much earlier than expected. I just love them. They are super comfortable, and I love that I am sleeping on an organic natural product.”

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Posted 5 years ago

The Wool Room is rated 4.8 based on 5,164 reviews