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The Wool Room Reviews

4.8 Rating 5,164 Reviews
95 %
of reviewers recommend The Wool Room
4.8
Based on 5,164 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat
Read The Wool Room Reviews
The Wool Room 5 star review on 19th January 2020
Janice East
The Wool Room 5 star review on 2nd December 2019
Dee Sheehy
The Wool Room 5 star review on 29th November 2019
Susan Marston
The Wool Room 1 star review on 4th November 2019
Anonymous
The Wool Room 2 star review on 10th July 2019
Maneh Bagramyan
The Wool Room 5 star review on 5th June 2019
Anonymous
The Wool Room 5 star review on 4th June 2019
Debbie Woodward
15
Anonymous
Anonymous  // 01/01/2019
Arrived quickly. Very good quality. Fits my bed perfectly.
Helpful Report
Posted 5 years ago
The new duvet is great! Keeps warm without making you sweaty.
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Posted 5 years ago
Wonderful duvet been sleeping all night no hot sweats and disturbed sleep as i previsously had been having so a big thankyou to woolroom
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Posted 5 years ago
Very happy with the quality. Perfect simple style. Easy online order. (International) delivered quicker than scheduled. Shipping: in addition to the pretty cotton carrier: please add a waterproof plastic envelop, and a colorful catalogue full of your countryside and fabric. The cardboard box (much much too large and light) arrived wet and is not very welcoming. NO DAMAGED!
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Posted 5 years ago
The medium weight duvet showed up to the US within 4 days of order and was of high quality. I love the history and timeless feel of sleeping under an ethically sourced UK flock. The feel and weight was outstanding and very sleep inducing with only cotton sheets and a latex mattress. Temperature regulation was quite noticeable and very even through the night. Loving it! Can’t wait to complete the set with a wool topper.
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Posted 5 years ago
Amazingly fast shipping and wonderful quality wool duvet insert! Very pleased!
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Posted 5 years ago
Ecellent service, excellent product
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Posted 5 years ago
I am a woman of a certain age (Menopause) and suffering night sweats. I researched bedding etc to help with this problem and came across your products I firstly bought a wool duvet 3 to 6 tog and thought that helped. I then purchased a mattress protector as I have a wonderful Eve mattress that did have hot spots, your protector has helped with that. I then realised that even though I was cooler everywhere else my head and neck was still sweating. I then purchase a wool pillow from you and discarded my beloved Tempur pillow, I loved the pillow but it was slightly soft for me as my previous pillow was very firm so I purchase a bag of wool balls and all is fantastic now. I have a Fitbit that monitors my sleep patterns and they have been poor or average but now they consistently register that I have had a good night sleep. Thank you so much to you for your brilliant products, I'm now converting my friends who have also made purchases.
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Posted 5 years ago
Love all of these wool products and the mattress protector didn’t disappoint, it’s fab!!
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Posted 5 years ago
Very efficient - good website, quick delivery, product as described.
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Posted 5 years ago
Good customer service gave good advice, fast delivery with one hour time slot. Well packaged with eco material
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Posted 5 years ago
I can’t say enough how amazing the comforter, mattress protector and pillows are. I’m obsessed! I used to have a down comforter and a velour cover bc I’m always cold. I would wake up wet from cold sweats! We keep our home at 68 degrees at night bc of costs. Now, i don’t have cold sweats and I’m kept so warm with my all season comforter! Every night i can’t wait to slip into bed bc of the comfort i experience. I HIGHLY recommend these items! I did buy the one you can wash bc i have pets and a toddler. Very very happy with Wool Room!
Helpful Report
Posted 5 years ago
Quick shipment. Good service.
Helpful Report
Posted 5 years ago
The comforter is well made and warm, but the baffles are too small and thus compress the wool too much. It would probably be quite a lot warmer if the baffles were sewed in a larger size.
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Posted 5 years ago
I have been searching for a duvet with natural filling (I definitely didn't want to add any more polyester to the world, and was upset to find out how feather and down is sourced) and I have found it. I have been using my new "medium Deluxe Washable Wool Duvet" for a week, and can truthfully say so far that it is one of the best purchases I have ever made. It is very soft and comfortable, not too heavy, not too light and keeps me warm without overheating (and, as a woman of a certain age, this is important!) My husband was wary, as any clothing/blankets with wool in make him itch, but he loves it too! Delivery was within 2 days. We will never look back!
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Posted 5 years ago
i Have been using a wool room quilt for over a year now and love the lightweight feel and the warmth of it. Have just purchased a second as a present for my son and his wife so hope they love it as much as I do.
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Posted 5 years ago
Purchased a wool / alpaca wool mix mattress topper. Exceptionally good quality & amazingly comfortable. Costly, but you get what you pay for! Delighted.
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Posted 5 years ago
I am very happy with my wool stuffed pillow. I does not make me feel overly warm, like some other, non-natural filled, pillows. The pillow, was so full of wool, that I removed some, to get it to the thickness that I prefer. I love the fact that it does not smell of chemicals, and that it is non-toxic. Having had chemo, I am very aware to avoid toxins, where I can. Thank you.
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Posted 5 years ago
I chose the Woolroom as all the product materials are made with British wool. With the 10% discount the prices were competitive, delivery was very quick and free. I particularly liked the packaging. No plastic!!!
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Posted 5 years ago
Very good customer service, very helpful advice and very speedy delivery. I couldn’t recommend the Company enough - and thank you!
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Posted 5 years ago
The Wool Room is rated 4.8 based on 5,164 reviews