The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

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“Fabulous light but comfortable 😀”

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Posted 4 years ago

“Absolutely love my sheep stool. The quality is fantastic, attention to detail is second to none. Super fast delivery service, arrived within 2 days of placing my order. Would highly recommend this item.”

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Posted 4 years ago

“Very good quality product and fast delivery! I recommend! Thank you!🙂”

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Posted 4 years ago

“Easy to use site and quick delivery. Lovely quality product, exceeded my expectations.”

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Posted 4 years ago

“We are very happy with the sheepskin rug we ordered, it’s a beautiful colour and is what we were expecting. The parcel arrived quickly and safely to France. We were very happy with Woolroom and would definitely order from them again.”

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Posted 4 years ago

“Quick delivery to the US from the UK. Wonderful fabrics. I've only had my pillow for one night thus far, but I liked my first night on it. Was looking for something that didn't make me suffer an allergy attack every morning and this morning, I woke up feeling pretty good. Still think the price is too high for a pillow, but I took the chance hoping for relief. I am hopeful that my investment was worth it. Looks to be at this point!”

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Posted 4 years ago

“Ordered a classic medium king size. Came really quickly and it's lovely quality. Not bulky at all and it feels warm as soon as you get under it. Lightweight but lovely and toasty and should be fab for summer too due to it not being heavy. One complaint is I don't want to get out of bed in the morning! I would highly recommend a wool duvet, lots better than our previous duvet. Comes in a lovely cotton bag too which I'm using to store spare bedding. Thank you!”

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Posted 4 years ago

“I purchased my wool topper hoping for a solution to an unbearably hot memory foam mattress. The wool topper has made a positive difference but the heat from the memory foam still comes through at pressure points. The topper was delivered within the timeframe promised. It is well made and is exactly as described by the Wool Room.”

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Posted 4 years ago

“I ordered the deluxe mattress protector after reading the positive reviews about temperature regulation.We have found the protecter is really cosy and added comfort to our bed ,but we cant say it regulates temperature atall.”

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Posted 4 years ago

“I have bought numerous items from Wool room and you can't fault them on quality and efficiency. This is the second cot mattress protector l have bought. They are nicely padded and give a comfy breathable layer for your baby to sleep on. They are also machine washable but don't put them in the dryer!”

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Posted 4 years ago

“We totally love our superkingsize duvet from the woolroom. It's light and thin but toasty warm - an absolute treat for these cold winter nights.”

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Posted 4 years ago

“Superb customer service with regular updates on my order. This level of customer service leaves me feeling that these folks are genuine and caring.”

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Posted 4 years ago

“Received quickly. Good quality. At last a quilt that keeps him cool and her warm. Better sleep quality for both parties. I was delighted to learn that I can even wash the duvet. 100% satisfied!”

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Posted 4 years ago

“Thankyou the service was great arrived on time on on our bed giving us a lovely night sleep”

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Posted 4 years ago

“The communication was excellent and my order was delivered one day ahead of schedule.”

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Posted 4 years ago

“After ordering a wool mattress from Woolrooms I had one or two queries. They immediately answered my question and reassured me.”

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Posted 4 years ago

“Thanks great service and product”

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Posted 4 years ago

“Great service..delivered on time with no hasdle and I love my new luxury alpaca and wool duvet - it's so much better than my old down one”

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Posted 4 years ago

“Delivery was extra quick and it's been on the bed for 2 nights and so far we both are having the most comfortable not sleeps. He was sceptical about the expense saying 'it's just a quilt' but he's been pleasantly surprised. Seriously considering pillows next.”

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Posted 4 years ago

“Delivery was fast and good, except that the courier company delivered the pillow to the wrong address. We are house X on our street and this could be seen in woolroom's delivery note. However, the courier they chose to use delivered the pillow to flat X over the street: the mistake was clearly in the courier's label sticker, not woolroom's delivery note; but woolroom need to have a word with their courier. Pillow arrived with good packaging: minimal but secure. Sadly this included a calico bag which might look wonderfully right-on, but is actually 300x higher-impact than plastic. Hopefully they will change this practice soon for something that is actually more sustainable. However, when I tried to return the pillow it hasn't gone very well. I followed the process and sent the pillow back ten days ago, but have had no confirmation as to whether it has been received or I've been refunded. I emailed woolroom yesterday but haven't received a reply.”

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Posted 4 years ago

The Wool Room is rated 4.8 based on 5,164 reviews