The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

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“Very cozy and high quality all season comforter. No weird sheep smell and no bunching wool. Very happy with this purchase!! Highly recommend for a good nights sleep!!”

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Posted 5 years ago

“Fast service and beautiful wool product. Love how it functions. Website isn’t clear and pricing is variable. Perhaps it’s related to international customers.”

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Posted 5 years ago

Hi Carla, Thank you for you review. We love that you are enjoying your new wool comforter. I'm sorry the website isn't clear. We are updating it every week and adjusting it so hopefully it is becoming clearer with prices and sizes. Thanks Sally.

Posted 5 years ago

“I love my new comforter! I'm looking to purchase a wool pillow in the near future as well.”

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Posted 5 years ago

“Shipment was super fast to USA! The products are high quality and very nice. I look forward to using them over time.”

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Posted 5 years ago

“Excellent value, lovely range of throws and colours...am now contemplating their duvets!”

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Posted 5 years ago

“Love the blanket! Also love the price! Inexpensive wool organic cotton blanket for half the price of my other locally made one.”

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Posted 5 years ago

“Excellent topper. Exactly what i wanted”

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Posted 5 years ago

““Wool” used to make me think of heavy, scratchy, itchy sweaters and blankets. This quilted blanket encased in organic cotton is the opposite. It’s soft and cozy. The service was great: fast delivery, nicely packaged, fast response to email questions.”

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Posted 5 years ago

“Always really happy with Woolroom products and they seem to be a caring company.”

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Posted 5 years ago

“I purchased full bed set, have used for one week, unfortunately I have not had any better sleep, which I had hoped for.”

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Posted 5 years ago

Hi, If you have the full bedding set, you are under the 30 night sleep guarantee, so you are welcome to return either the full set or just part of it and either have a refund or exchange it to try a warmer duvet. Please contact the customer service team if you would like to discuss anything further. We are happy to help with any of your sleep troubles. Sally

Posted 5 years ago

“Delivery was amazingly fast! The comforter is beautiful and so warm. Glad we got the light weight -- even though we live in New England (US) . Thank you!”

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Posted 5 years ago

“I love your products as usual”

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Posted 5 years ago

“I purchased the wool mattress cover once I realised that the purchase of my Tempur mattress might have been a rather too hasty decision. The clammy feeling had now gone as the wool breathes and makes for a much more comfortable night. I was also delighted to find something that fits a 3’x6’6” bed! The cover arrived speedily and all in all a very satisfactory experience.”

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Posted 5 years ago

“Very pleased with the new mattress and bedlinen”

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Posted 5 years ago

“Love the quality of my Woolroom pillows and mattress protector . Service is quick too :)”

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Posted 5 years ago

“Excellent wool matress protector. The bed is much more comfortable and I wish I had bought it much earlier. I highly recommend Woolroom, their products are of excellent quality and the staff very efficient”

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Posted 5 years ago

“Great service and fantastic product!”

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Posted 5 years ago

“The pillow is really nice, but needs more stuffing for me, I have already put an extra bag of wool but need another one.”

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Posted 5 years ago

HI Pa, Thank you for your review. You must love a really solid pillow, but that is the great thing about the deluxe adjustable pillow, you can make them your own. We hope you have found the right comfort now. Sally

Posted 5 years ago

“Excellent product - very good value for money. Certainly helps ensure a good nights comfortable sleep.”

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Posted 5 years ago

“We have been using Woolroom bedding for some years now and think it's fantastic. In fact, we have now got into the habit of taking our duvet with us when we go away as we can't bear to sleep without it! Noticing that there is a special discount at the moment I have just purchased another duvet and mattress protecter so that our visitors can enjoy this wonderful bedding too! The friendly, excellent customer service is an added bonus!”

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Posted 5 years ago

The Wool Room is rated 4.8 based on 5,164 reviews