The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

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“Quick delivery - very good products”

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Posted 5 years ago

“excellent product, thank you!”

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Posted 5 years ago

“If this is what happy feels like then I’m HAPPY. Efficient, helpful, polite,friendly service. If you ring Woolroom’s up a real person answeres......how refreshing ! Obviously a company who cares . Prompt delivery of well packaged goods . My new motto ..... SLEEP ON A SHEEP.”

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Posted 5 years ago

“so happy with this quilted blanket. it is heavy enough to keep me warm and i love the fabrics. the reason i went ahead with this purchase was the care of the animals who supplied the wool. thank you for caring for the animals, the environment and making quality, enjoyable products for us- I am so happy with this company”

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Posted 5 years ago

“After many years of using my feather duvet, which I love I developed an allergy to feathers ugg!! I didn't want to replace with a polyester/ plastic one, a friend told me about wool duvets, what a find wonderful and warm, light and not at all smelly . Many thanks for your great service and giving me a good nights sleep.”

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Posted 5 years ago

“Very prompt delivery following my order. I was able to nominate a safe place for my parcel to be left when I was advised that my parcel was being delivered within a certain time slot.”

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Posted 5 years ago

“I love my new duvet. So well-made, comfortable and lightweight - and I love the bag it comes in too. And, having once kept sheep and been disgusted at the low price of fleeces I am very happy to support a company that is using a wonderful natural product. Well done, Woolroom!”

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Posted 5 years ago

Thank you Gill, We are very grateful for the support and look forward to your future purchases and comfort whilst sleeping. Sally

Posted 5 years ago

“Great service, very efficient. Only slept on the topper one night but it seems very luxurious. If I get a voucher will consider buying a duvet as well 😁”

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Posted 5 years ago

“Excellent service, the delivery men are a credit to your company, they very kindly took the mattress straight to our bedroom, with no fuss or complaint, even though it was a difficult staircase. They were friendly, polite and efficient and took all packaging with them. Highly recommended.”

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Posted 5 years ago

“Unbelievably efficient service. Very impressed.”

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Posted 5 years ago

“I purchased the quilt bale and have been sleeping in it for around one month now and I absolutely love it. The quality is excellent and It feels really luxurious. I was a bit concerned that I might not get on with the pillows as I’m used to sleeping with a memory foam pillow, however they are so wonderfully comfortable, I don’t wake up with a stiff neck anymore. Another thing I love is it lays so beautifully on my bed which for me is a real bonus as I am so particular about having crease free linen on my bed. I can’t rate this quilt set highly enough. I will never go back the feather I’m considering buying a set for a wedding present for my son. I think he would really like it too. Thanks wool room for such a fantastic product.”

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Posted 5 years ago

“Wonderful products. So comfortable! Beautiful quality. 5 out of 5 !”

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Posted 5 years ago

“I have been searching for an ideal quilt to help overheating at night; this wool quilt is certainly the answer to the problem. Until now we had a feather and down duvet. Now sleeping much better without throwing the quilt to cool down every so often in the night. It has also solved the problem of the sole of my feet heating up !! Would I be looking at a "lighter" wool quilt for the summer period? Definitely recommend purchases from Woolroom.”

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Posted 5 years ago

Hi Kapila, Thank you for your wonderful review. We are so happy to hear that it has helped with your sleeping problems and seems to have resolved this. May you continue to sleep well as it's so important. We look forward to you future purchases. Sally

Posted 5 years ago

“Only had the pillow for 3 or 4 nights so far but it seems to have stopped my head sweating in bed. It is also extremely comfortable. Only disappointment is that I have just discovered that the pillow now has 20% off whereas I paid the full price just a few days ago.”

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Posted 5 years ago

“Brilliant, light and comfortable I thought it might be too light. However no it is perfect.”

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Posted 5 years ago

“So grateful I found your website! Great product, best price out there & super fast delivery! I couldn't ask for more.”

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Posted 5 years ago

Hi Sara, Thank you for your lovely review. We hope you will be a returning customer to the Wool Room and continue to love the products and sleep well. Sally

Posted 5 years ago

“Really comfortable, different to down - just feel more natural and less overheating.”

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Posted 5 years ago

“This is my 3rd quilt purchase plus 2 pillows. Quality is excellent and I can assure anybody thinking of purchasing one they will get a good nights sleep.”

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Posted 5 years ago

Hi Diane, Thank you for your wonderful review. that's what we love, that you are sleeping so well. We hope this continues for you. Sally

Posted 5 years ago

“So far, I really like the comforter. I got the medium weight one and it's been sufficient for 50-55 degrees. It's very soft and comfortable. Be aware that machine washable means you still have to get special wool detergent. I haven't washed it yet, so I don't know how it'll hold up. I'm still going to get a duvet cover so limit the amount I need to wash the comforter. Great buy so far!”

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Posted 5 years ago

“I am a returning customer and absolutely love your products. Your service and posting is great and I am, once again, very happy with my baby set.”

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Posted 5 years ago

Hi Maria, Thank you for your lovely review. We hope you baby sleeps well and gives you some well deserved sleep too. Sally

Posted 5 years ago

The Wool Room is rated 4.8 based on 5,164 reviews