The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

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“Very prompt delivery. Good discounts available on website. Quality product. Warm but breathable.”

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Posted 5 years ago

Thank you for taking the time to leave us this review. We're so glad that you're happy with the service received, and indeed the products that you purchased. Kind regards, Adam

Posted 5 years ago

“Delighted with product..... cushion... and service. Who needs more? Will use again!”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave us this review. We're so glad that you're happy with your purchase and the service you received. Kind regards, Adam

Posted 5 years ago

“fast delivery and the blanket looks high quality. Will have more feedback after at least one month using it....”

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Posted 5 years ago

Hi Thanks for taking the time to leave a review. We hope after a month you will be more than impressed and have the best months night sleep you've ever had. We look forward to your next review. Thanks Sally

Posted 5 years ago

“This is the best comforter! It is a HUGE upgrade for me from a thin, synthetic comforter I had before. I feel more relaxed and warm sleeping with this comforter.”

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Posted 5 years ago

Thank you for taking the time to leave us this review. We're so glad that you're happy with your comforter, and that you're sleeping better as a result. Kind regards, Adam

Posted 5 years ago

“Excellent product & excellent service”

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Posted 5 years ago

Thanks for taking the time to leave us this review. We're so glad that you're happy with your purchase, and the service received. Kind regards, Adam

Posted 5 years ago

“Very comfortable and cool. Perfect!!”

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Posted 5 years ago

Thanks for taking the time to leave us this review. We're so glad that you're happy with your purchase :) Kind regards, Adam

Posted 5 years ago

“The Deluxe eu topper is wonderful, soft and warm helps with the day to day back ache.”

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Posted 5 years ago

Thank you for taking the time to leave us this review, Andy. We're so glad that you're happy with your topper, and that your back ache has improved as a result :) Kind regards, Adam

Posted 5 years ago

“Everything went perfectly! Love the pillows! Thanks, Jim Bullman”

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Posted 5 years ago

Hi Jim, Thank you for your review. It's great to read that you love your pillows. Let's hope they bring you endless nights of comfortable sleep. Thanks Sally

Posted 5 years ago

“The delivery was really quick. The wool duvet has helped massively with my overheating at night. I will be purchasing a summer weight duvet soon and some pillows too!”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave us this review :) We're so glad that you're happy with your duvet and are feeling the benefits that come with an all-natural product. We look forward to welcoming you back to the flock in the future. Kind regards, Adam

Posted 5 years ago

“Good service,speedy delivery and good quality quilt.Would recommend.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave us this review. We're so glad that you're happy with your quilt, and indeed the service that you received. Kind regards, Adam

Posted 5 years ago

“Great service, received in two days, like it enough to buy one for my daughter”

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Posted 5 years ago

Hi there, Thank you for taking the time to leave a review. We are so pleased to welcome you and your daughter to the flock. You can never put a price on a good nights sleep. Kind Regards Sally

Posted 5 years ago

“Ordered a deluxe washable wool pillow. Product arrived really quickly and well wrapped. Really pleased with my new pillow which is very comfy and has the added advantage of being adjustable. Comes with a nice bag for keeping spare wool filling in or when washing the cover. Would definitely buy another if needed. One star short as they are a bit pricey but really good quality.”

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Posted 5 years ago

Thank you for taking the time to leave us this review, Patricia. We're really glad that you're happy with your purchases, even if you feel they're a little pricey. We hope that after using the products for a while you'll even better understand the benefits of our bedding and feel like they're worthy of the price. After all, you can't put a price on a good night's sleep. Kind regards, Adam

Posted 5 years ago

“Stops me from overheating in bed, my Best Buy this year.”

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Posted 5 years ago

Thank you for taking the time to leave us this review, Janet. We're so glad that you're happy with your purchase. So much so, that you feel it's your best buy of the year! Kind regards, Adam

Posted 5 years ago

“Very happy with purchase, I went for the summer weight duvet , has a nice weight and also very cosy , I shall buying the winter weight duvet later from Woolroom”

Helpful Report

Posted 5 years ago

Thank you for taking the time to leave us this review, James. We're so glad that you're happy with your duvet. We look forward to welcoming you back to the flock when you're ready to buy your winter weight duvet. Kind regards, Adam

Posted 5 years ago

“Very happy with the quick delivery. Lovely duvet and pillows which we are still getting used too.. Excellent service.”

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Posted 5 years ago

Thank you for taking the time to leave us this review, Chris. We're so glad that you're happy with your products, and indeed the service you received. Kind regards, Adam

Posted 5 years ago

“I was very pleased with the quilt. Nice and warm and fits the duvet covers perfectly. It’s only been a week but so far so good!”

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Posted 5 years ago

Thank you so much for taking the time to leave us this review. We're so glad that you're happy with your quilt :) Kind regards, Adam

Posted 5 years ago

“Very good quality not to heavy all good well packed for shipment quick delivery”

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Posted 5 years ago

Hi Andrew, Thank you for your review. We are so pleased you received your delivery quickly and you are enjoying your new products. Welcome to the flock! Sally

Posted 5 years ago

“So comfortable and luxurious! I can't go back to a comforter of synthetic materials.”

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Posted 5 years ago

Hi, Thank you for taking the time to write and leave review. We are so happy that you find your comfortable perfect to sleep under. We hope more people will take your lead and move to a more sustainable and natural product. Kind Regards Sally

Posted 5 years ago

“Cozy and washable—a great combo for bedding. Appreciate the local and natural wool you use for your bedding. Shipping times so speedy—wonder about the carbon footprint on that. I’d be willing to wait a little longer. Thank you for providing a beautiful alternative to barbaric down.”

Helpful Report

Posted 5 years ago

Hi, Thank you for your review. We found with a slower delivery, the products weren't getting to the customer in a condition we would expect so we changed it to make sure the customer was always happy with their purchase. We hope you continue to enjoy your new bedding and you sleep improves. Thanks Sally

Posted 5 years ago

“The wool comforter is nicely made. My only complaint is that the cotton is not soft and it's a bit noisy. I have a different wool comforter in the cotton cover is like a cloud against your skin.”

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Posted 5 years ago

Hi, Thank you for taking the time to leave your review. I'm sorry that your comforter is not as soft as you expected, but if you give this a couple of days, the cotton outer will soften through use. Kind of like a pair of shoes that may be a little bit stiff to start with, but will soften up and become the comfiest pair of shoes ever. Thanks Sally

Posted 5 years ago

The Wool Room is rated 4.8 based on 5,164 reviews