The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the products, and I ve been sleeping way better since I discovered woolroom”

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Posted 5 years ago

This is amazing news, thank you. Woolroom

Posted 5 years ago

“Does exactly what it says on the tin awesome product”

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Posted 5 years ago

Thank you!! Woolroom

Posted 5 years ago

“everything happened as stated. I would like to be bale to buy extra pillow covers though - then if you like a reduced filling you can make an extra pillow”

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Posted 5 years ago

Great news, thank you. Woolroom

Posted 5 years ago

“I recently bought an all-season package from Woolroom, and I am delighted. The customer service was warm, friendly and informative. The delivery service was fast and efficient. The mattress protector, pillows and quilts arrived just two days after I placed my order and they are wonderful; all made to the highest of standards; the mattress protector is much better than any protector I have used, the pillows are extremely comfortable, the summer quilt is a perfect weight and warmth. I am now snug as a bug in a rug (but not over snug) and I look forward to going to bed at night which the Woolroom all-season products have turned into a peak experience.”

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Posted 5 years ago

Thank you, we are pleased you are sleeping well and looking forward to going to bed again. Woolroom

Posted 5 years ago

“Over the top customer service. I was looking for a custom sized comforter and they did all they could to try to meet my request. In the end it wasn't possible, but appreciated their willingness to help. Ended up buying the mattress cover and love it! It truly does make sleeping cooler in summer.”

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Posted 5 years ago

“Bought the deluxe pillow. It is comfortable and helps me to keep cool and sleep solidly through the night. Well worth the money . Woolroom delivered very quickly to jersey Channel Islands. I have previously purchased duvets/ pillows/ mattress cover and service and delivery has always been exceptional .”

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Posted 5 years ago

Thank you, we ar epleased to hear you ar enjoying your woolroom products. Woolroom

Posted 5 years ago

“Faultless.”

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Posted 5 years ago

Thank you :) Woolroom

Posted 5 years ago

“Our lovely wool filled pillows arrived today. So fast! They are poofy and we will sleep in them tonight. Quality is superior and they were held in a charming cloth bag with handles that will be useful too. The box was somewhat crushed but pillows were fine. Thank you!!”

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Posted 5 years ago

“📮High quality, great design and awesome for the planet!💌”

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Posted 5 years ago

“Great service and product.”

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Posted 5 years ago

Thank you, Woolroom

Posted 5 years ago

“I can’t believe how much I love this comforter! The quality is great and it’s the perfect weight. No smell at all. Super fast service and great prices. I’ll definitely buy more. Thanks!!!”

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Posted 5 years ago

Thank you, we are pleased to hear you are happy with your order. Woolroom

Posted 5 years ago

“Great communications, kept up to date and delivery completed on time.”

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Posted 5 years ago

Thank you, Woolroom

Posted 5 years ago

“I do very much like this Alpaca Bed Topper... Just would have been better in a 4 to 6 inch thickness...”

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Posted 5 years ago

Thank you. Woolroom

Posted 5 years ago

“We have a memory foam mattress which is hard and hot. The wool topper has made it less hard but doesn’t give quite the comfort I had hoped for. And the topper hasn’t made much difference to getting hot.”

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Posted 5 years ago

We are sorry to hear this, the topper is very well filled and should give a layer of comfort between yourself and the mattress. Thank you for the feedback, apologies it wasnt quite right for you. Woolroom

Posted 5 years ago

“I had replaced my old mattress so decided to splash out and get a wool topper to. Whilst it is comfortable, the heat regulating effect doesn’t seem to be working for me. I have a high thread count cotton sheet on top, but still seem to be getting very hot and kicking off the covers . The mattress is made from natural fibres to and is pocket sprung so I don’t think it’s that. But on a positive, I’m looking forward to being nice and warm in the winter.”

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Posted 5 years ago

Thank you Julie, the toppers are very densly packed and can sometimes have the opposite effect if you are a hot sleeper. Sometimes the protector with the thinner layer is enough to do the job. Thanks, Woolroom

Posted 5 years ago

“My pillow arrived a day early in great shape. Woolroom communicated with me regularly about the delivery. I am pleased with the service, including the detailed instructions on how to care for my new pillow.”

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Posted 5 years ago

Thank you, we are pleased to hear you are happy with your pillow order and sleeping well. Thank you, Woolroom

Posted 5 years ago

“My 2nd purchase from the Woolroom. I have the Winter deluxe duvet and now the Summer deluxe duvet. Very happy with both and also fast delivery.”

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Posted 5 years ago

Fantastic news, thank you. Woolroom

Posted 5 years ago

“Very happy with the products and service. I’ve shopped twice with the wool room now and have bought pillows, duvet and mattress cover. I’m sure I’ll be back again at some point!”

Helpful Report

Posted 5 years ago

Thank you, we are pleased to hear you are happy with your orders. Woolroom

Posted 5 years ago

“Everything came beautifully packaged and very quickly! And, these sheets and mattress protectors are phenomenal and so very soft. I have a Hypnos Cypress Firm mattress, and they fit it perfectly. My only wish is that WoolRoom made a top sheet for the Americans who sleep with one, because the fitted sheets are so soft and wonderful :)”

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Posted 5 years ago

Thank you for the feedback. The US ranges of linen are quite new for us so we will certainly look into the additonal sheets when we review the product line. Woolroom

Posted 5 years ago

“Ordering was easy. Delivery was fast and convenient. When my duvet arrived, it was zipped into a cotton carry bag. Last night, I put the lightweight duvet on my bed. The temperature is still warmish but there is a damp chill to the air. I was so comfortable! Last winter, I was so cold, despite wearing wool socks and a wool sweater to bed. I am looking forward to a cozy winter's sleep this year.”

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Posted 5 years ago

Thank you, we hope you stay nice and cosy through the cooler months ahead of us. Woolroom

Posted 5 years ago

The Wool Room is rated 4.8 based on 5,164 reviews