The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful service, wonderful cosy marshmallow mattress topper”

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Posted 5 years ago

What a lovely description of the topper! Happy snoozing :) Woolroom

Posted 5 years ago

“Order was dispatched quickly and received notifications for delivery. Pillows are well filled and high quality. Very pleased with them.”

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Posted 5 years ago

Happy snoozing :) Thank you, Woolroom

Posted 5 years ago

“No issues to speak of regarding customer service. Fast shipping and great updates.”

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Posted 5 years ago

Thank you for your order and review, welcome to the Flock Woolroom

Posted 5 years ago

“Wonderful product, excellent service, couldn’t be more pleased. Kate Wood.”

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Posted 5 years ago

Thanks Kate, we are pleased to hear you are happy with your order. Woolroom

Posted 5 years ago

“Brilliant service, fast delivery. Well packaged our new mattress topper is amazing, it’s like sleeping on a cloud. Despite it being July we haven’t felt too hot but cosy and have slept really well. Love it!”

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Posted 5 years ago

So pleased to hear you are sleeping well, the toppers are just lovely and very much like a cloud to sleep on (I love mine) :) Wooltoom

Posted 5 years ago

“Great product. Very nicely made. No more night sweats, wool really breathes!”

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Posted 5 years ago

Wow thank you, we are so pleased to hear you are sleepiong well. Woolroom

Posted 5 years ago

“Fantastic sale, quick shipping and impeccable quality--I've been searching for beautiful, affordable bedding for several years and was always disappointed until my Woolroom package arrived today.”

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Posted 5 years ago

We are pleased to hear we have met all youir expectations. Happy snoozing :) Woolroom

Posted 5 years ago

“Wonderfully made comforter, wonderfully packaged. Very trustworthy store. I will definitely buy Woolroom products again.”

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Posted 5 years ago

Thank you for your positive review. We are pleased to hear you are happy with your new bedding. Woolroom

Posted 5 years ago

“Really straightforward ordering and fast delivery. Lovely packaging too!”

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Posted 5 years ago

We are pleased to hear you are happy with your order and sleeping well. Thank you, Woolroom

Posted 5 years ago

“Fast delivery to Canada. Exactly as described. Very soft and comfy. Thanks Woolroom!”

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Posted 5 years ago

You'ree welcome, thank you for your order! Welcome to the Flock Woolroom

Posted 5 years ago

“Really super product will definitely be getting for other beds 👍”

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Posted 5 years ago

Happy Shopping, we are pleased to hear you are happy and feeling the benefits of sleeping with wool. Thank you, Woolroom

Posted 5 years ago

“I can’t express my delight enough about your service and your product ! I’ve had sleep issues for a long time from being too hot or cold despite multiple adjustments to heating/cooling. I live in the desert . I bought your lightweight comforter . It is PERFECT. I no longer wake up during the night ! And thank you so much for your prompt service . My only recommendation would be to not require a signature at delivery as I was not home and had to retrieve it . Thank you ! Alanna Hanna Pahrump, NV USA”

Helpful Report

Posted 5 years ago

Thank you for the reviews, we ar epleased to hear you are sleeping well and comfortably. Woolroom

Posted 5 years ago

“excellent service and delivery. Very comfortable mattress topper”

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Posted 5 years ago

Thank you for the review, we are pleased to hear you are comfortable. Woolroom

Posted 5 years ago

“Bought the classic pillows to join my wool duvet. Have had the duvet a number of years and really rate it for magically keeping me at just the right temp. Pillows are firm but comfortable. Too soon to review further.”

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Posted 5 years ago

Thank you for the feedback, we are really pleased to hear you are sleeping well with your new bedding. Woolroom

Posted 5 years ago

Glad to hear you are sleeping comfortably after adding to your bedding bundle. Happy snoozing :) Woolroom

Posted 5 years ago

“I am delighted with my new duvet. It's my first woollen one. I chose wool because of my concerns about animal welfare and the harvesting of feathers and down from geese and ducks. I also wanted to sleep under a natural fibre duvet, and I am very happy to be supporting the British wool industry.”

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Posted 5 years ago

Thank you for your support, we are pleased you are sleeping well and are comfortable. Woolroom

Posted 5 years ago

“Excellent service and very good quality product.”

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Posted 5 years ago

Thank you :) Woolroom

Posted 5 years ago

“Outstanding customer services. I had a problem with the courier and Karen (I think) went over and above to try and resolve it for me contacting them on my behalf twice. Probably the best service ever. As for the wool mattress protector it fits much better than the v-spring wool protector that I bought with the bed. If Woolroom sell anything else that I need that is where I will buy it from. I wholeheartedly and unreservedly recommend Woolroom .”

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Posted 5 years ago

Thank you Jane, we are sorry to hear you had an issue with delivery but pleased it was all resolved for you. Best wishes, Woolroom

Posted 5 years ago

“Love it, I bought an Emma mattress. Ridiculously comfortable but very hot. So I bought this to counteract the heat, now I'm cool and breezy in even the hottest nights.”

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Posted 5 years ago

Fantastic news, we are pleased to heaer you are sleeping well. Thank you, Woolroom

Posted 5 years ago

“Website full of information and really easy to navigate. Lots of advice about which products to buy, and what’s required to qualify for money back guarantees. Quick delivery of a quality product.”

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Posted 5 years ago

Thank you for the review, we are pleased to hear you are sleeping well and are pleased with your products. Woolroom

Posted 5 years ago

“Excellent products and service! Thanks”

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Posted 5 years ago

Thank you for the feedback, we are pleased to hear you are happy with your recent order. Woolroom

Posted 5 years ago

The Wool Room is rated 4.8 based on 5,164 reviews