The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All arrived quickly as ordered. The comforter - though rated as light - is quite warm. The wicking properties are good, and it breathes well. Inside a duvet cover with a top sheet one stays comfortable even during relatively cold weather (15F outside/60F in).”

Helpful Report

Posted 4 years ago

“easy to use website, and ordered the all season deluxe duvet, which was delivered on date and time stated by DHL. We unpacked it and left it on the spare bed for a week fluffing it up twice a day, and have now been using it for a week and have found no issues with the weight, smell, sound or the poppers connecting the two duvets as stated in customer reviews, and are thoroughly satisfied with this excellent product, which is exactly as claimed in its description.”

Helpful Report

Posted 4 years ago

“Just love the woolroom have purchased a few items ,and very happy with everything I have.recommended to friends and family,good service everything”

Helpful Report

Posted 4 years ago

“I bought 3 pillows from the woolroom 18 months ago and love them! My mum needed a new duvet so I told her about the woolroom and she bought one for each of us and We love them so much I’ve bought one for my daughter too! I’m thinking of getting a Wool mattress topper next! 🐏”

Helpful Report

Posted 4 years ago

“I had a few problem with the delivery, but once received I love my duvet.”

Helpful Report

Posted 4 years ago

“Our new topper has exceeded expectations. Our bed is much softer and unlike a previous non-wool topper it is not stifling at all. Thank you Woolroom.”

Helpful Report

Posted 4 years ago

“We ordered our choice of items and they arrived beautifully packed and on time, even a king sized mattress by a very helpful and efficient team ! We are so looking forward to using them and we are aware of the very high standards of Woolroom goods , warm, soft and comfortable all adding to a good nights sleep!”

Helpful Report

Posted 4 years ago

“Purchased the 'King Size Deluxe Washable Bedding Set - Light'. Best decision made. Previously purchased a 8-12 tog king size quilt which was far too warm. With the light betting set, had a great nights sleep. Delivered on time, purchased in sale so got at a good price. Highly delighted.”

Helpful Report

Posted 4 years ago

“This is my 2nd purchase of a wool duvet. Only purchased it as I was moving on to a super king bed and needed bigger size. Bought the lighter version this time (due to menopause) and love it. I can not recommend this duvet enough. I will never go back to a normal duvet again.”

Helpful Report

Posted 4 years ago

“Wonderful customer service. Very comfortable, as you can see in the picture, my grandson loves it as well. I'm pretty sure my daughter Michelle is buying a couple for the little guy and her husband for Christmas, highly recommend.”

Helpful Report

Posted 4 years ago

“I have given four stars only because no one has yet slept under the new duvet, although it's on the bed in the spare room. I love the feel of the new duvet, not too heavy, or light, really good quality feel to it, and lovely bag it arrived in. Delivery was very fast. It looks much more expensive and I think it will get the extra star when someone stays.”

Helpful Report

Posted 5 years ago

“I received my international shipment in a box that was severely damaged, with the product exposed and dirty in several places where the box was torn. Better packaging should be used for international shipments.”

Helpful Report

Posted 5 years ago

“Great service. Easy to use website. Fantastic customer service. The quilt is great. Thanks.”

Helpful Report

Posted 5 years ago

“Delighted with our purchases from Wool Room. The service has been excellent from start to finish and the price for a quality product is fair. My husband and I have struggled for years to find a duvet that suits us both. We bought the all seasons duvet bundle and are introducing one item at a time. The pillow is very supportive, no stiff neck and the duvet (300g) is fantastic, keeping me warm enough and my husband cool enough. Looking forward to trying the mattress protector.”

Helpful Report

Posted 5 years ago

“We ordered two pillows and love them. They are very high quality and beautifully-made. Thank you so much!”

Helpful Report

Posted 5 years ago

“I ordered a deluxe washable pillow and extra stuffing, shipped to the US from the UK on 4 November 2019 and I received it one day earlier than expected on 13 November. About to sleep with it for the first time and very interested in how it compares to down pillows. Love down, hate how it can have not enough support and also loses its ability to support over time.”

Helpful Report

Posted 5 years ago

“Difficult to get up in the morning as we’re so cosy. Baltic bedroom and medium is ok just now. Gave our weekend visitor the spare medium and the light duvet and she was as warm as toast. Thank you. Saving for the mattress!”

Helpful Report

Posted 5 years ago

“Wonderful products, great customer service, quick delivery and reasonable prices.”

Helpful Report

Posted 5 years ago

“Great products, friendly, knowledgeable and helpful staff. Wool topper has transformed our Motorhome mattress from a hard uncomfortable sleep to a warm and comfortable sleep, highly recommend.”

Helpful Report

Posted 5 years ago

“Quick, efficient online ordering and quality product”

Helpful Report

Posted 5 years ago

The Wool Room is rated 4.8 based on 5,164 reviews