The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

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“I have always had goose down duvets. So this was a step into the unknown. What I don’t like is the hard ridge of piping at the edge. I used to like to snuggle my duvet round my neck when it’s cold, I can’t do this with my wool duvet. Also it’s heavy and not half as easy to manoeuvre into my king size duvet cover. Not very happy!”

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Posted 4 years ago

“I can’t for the life of me remember if I have already written review but hey here’s another. I bought the deluxe duvet. It did take a little getting used to but I am very sleep sensitive. I think I’m the original princess in the princess and the pea. I can’t tell you how much I love this duvet. It’s comfy, not too hot (and I’m also a hot sleeper) and not too cold. It gets cold here in the north east and I have been toasty even on the coldest nights. I can’t praise it enough, you must get one. I know this review is supposed to be about service. Ok , good service...they made this duvet! Fast no problem delivery.”

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Posted 4 years ago

“I haven't had a chance to properly test my item out yet but what I received was just as described & I am happy so far!”

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Posted 4 years ago

“I ordered a Mattresse Protector. This was because our new Mattress was so hot, we found it uncomfortable to sleep. I could not imagine how hot it would be in the summer. The new protector does make the mattress less hot. It is a very good quality product. I ordered the protector in the morning, & received it the next day.”

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Posted 4 years ago

“Great service, great wool pillows with removable covers”

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Posted 4 years ago

“Really excellent, just what I needed.”

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Posted 4 years ago

“Great products and very quick delivery.”

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Posted 4 years ago

“I don’t usually write reviews but felt compelled to do so. The order was simple to place, delivery fast and efficient and packed with care. The cushion pads are fantastic and a great replacement for the very expensive feather ones I had. They are soft but still supportive and don’t require constant plumping!”

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Posted 4 years ago

“I'm very happy with my order. Just as described, order arrived promptly. I researched wool pillow options for many hours, decided this was the best choice, and having slept on it three nights now, I'm very satisfied with this product...and the company. Thank you for a pleasant experience.”

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Posted 4 years ago

“Like it very much!”

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Posted 4 years ago

“An excellent transaction and product! I was very pleased to find a UK company supplying wool-filled cushion pads as I was looking for a more animal- and environment-friendly alternative to down-filled or synthetic material- filled alternatives. The site is easy to use and my items were well packaged and delivered quickly. The cushion pads look well made and are nice and soft.”

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Posted 4 years ago

“so comfy and warm but still very light. And it doesn't smell like feather duvets. Would definitely recommend”

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Posted 4 years ago

“Excellent service. Ordered on the Monday, my new duvet was on my bed by Wednesday. The product is superb - I am sleeping better than I have for many years as it seems that I can regulate my temperature much better under wool. Thank you the Wool Room!”

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Posted 4 years ago

“I ordered a bed pillow. It is wonderful I seep so good I wake up refreshed. The pillow does not get hot stays nice and cool I don't have to flip it over in the middle of night. I think I will order another one for my husband. Thank you Wool room. The shipping was fast also.”

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Posted 4 years ago

“very hard and uncomfortable, might have to open the pillows up and fluff the wool up.”

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Posted 4 years ago

Hi Olga, Thanks for taking the time to leave us this review. We're sorry that you're not finding your pillow very comfortable at the moment. Have you given the pillow a thorough shake to make sure the beautoful wool filling inside is perfectly distributed? They can sometimes compact slightly due to the way in which they're packaged. Should this not help, please don't hesitate to get in touch with our customer services team. Thanks, Adam

Posted 4 years ago

“We are delighted with our winter duvets, especially so my husband. No more throwing the covers off because he is too hot. Can't wait to try out our summer duvets.”

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Posted 4 years ago

Thank you so much for taking the time to leave us this review, Lorna. We're so glad that you and your husband are happy with your duvets and are sleeping better as a result :) Kind regards, Adam

Posted 4 years ago

“Fantastic duvet. It arrived on time and is the perfect weight for now with the cold nights. I bought the light washable one. I might have to buy the even lighter one for the summer if this one is too hot.”

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Posted 4 years ago

Thank you for taking the time to leave us this review, Jan. We're so glad that you're happy with your purchase, and are enjoying your new duvet. It will regulate your temperature incredibly well, so it's worth giving it a test in the summer months before purchasing a super light one :) Kind regards, Adam

Posted 4 years ago

“Brilliant company for products and service.”

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Posted 4 years ago

Thank you for taking the time to leave us this review, Joan. We're so glad that you're happy with your purchase, and the service you received :) Kind regards, Adam

Posted 4 years ago

“Amazing customer service and I love my wool from Woolroom. I will be a repeat customer!”

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Posted 4 years ago

“I have loved every single item I have ordered from Woolroom. Their products are high quality, and do exactly what they tell you they will do. I love them”

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Posted 4 years ago

Thank you for taking the time to leave us this review, Marie. We're so glad that you're happy with your purchases, and that you're experiencing the benefits that come with Woolroom bedding :) Kind regards, Adam

Posted 4 years ago

The Wool Room is rated 4.8 based on 5,164 reviews