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The Wool Room Reviews

4.8 Rating 5,164 Reviews
95 %
of reviewers recommend The Wool Room
4.8
Based on 5,164 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat
Read The Wool Room Reviews
The Wool Room 5 star review on 19th January 2020
Janice East
The Wool Room 5 star review on 2nd December 2019
Dee Sheehy
The Wool Room 5 star review on 29th November 2019
Susan Marston
The Wool Room 1 star review on 4th November 2019
Anonymous
The Wool Room 2 star review on 10th July 2019
Maneh Bagramyan
The Wool Room 5 star review on 5th June 2019
Anonymous
The Wool Room 5 star review on 4th June 2019
Debbie Woodward
15
Anonymous
Anonymous  // 01/01/2019
The comforter is very warm, soft and cozy. My daughter loves it. She says the little lambs keep her warm all night. And she feels like she sleeps in a small warm cloud. I'm happy I found the right comforter for my daughter just before the winter.
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Posted 5 years ago
Surprised and delighted by the speedy delivery time from order to huge box arriving at our front door. Our silky smooth double duvet slid easily into the cover. It was so inviting I went to bed really early. A warm super comfy night, even the dog enjoyed sleeping on top.
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Posted 5 years ago
I had a great experience with Woolroom! I really appreciate that they are an honest company with ethically sourced products. I found the site to be user-friendly and easy to navigate. I loved all the information provided about the products and I was also very happy to find that I qualified for free shipping in the US.
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Posted 5 years ago
I bought the all season bundle. Prompt service. Products as described and expected. Just be warned, wool duvets as not as plump and cosy in appearance as synthetic ones but they are as warm. I suffer terribly from night sweats and these have stopped with wool duvet, though I'm just as cosy at night. I am sleeping much better and not waking in the middle of the night, freezing cold from perspiration.
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Posted 5 years ago
Was pleased with delivery. Loved the cotton storage bags! Now that we've slept a few nights under the medium weight comforter, we love its warmth - no longer need a "foot afghan", and there's no shifting of feathers, so there's no cold spots, or huge puffs of down elsewhere, due to our movements. Thanks for a quality product.
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Posted 5 years ago
Purchased a warm duvet and pillows and are very pleased with both. The duvet is just very comfortable without being over warm. The pillows have a lovely quilted outer casing and the zip makes it very easy to adjust the amount of wool required.
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Posted 5 years ago
This is the second time I have bought something from woolroom. They are quick to respond and answered a query I had in depth. I just love my wool duvets.
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Posted 5 years ago
My wool duvet is wondrous, and it is so comforting to think that it causes no environmental harm - thanks
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Posted 5 years ago
Excellent service and a great comfortable pillow.
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Posted 5 years ago
Placed first order with Woolroom which arrived within a few days. Very pleased with purchase and service.
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Posted 5 years ago
Item arrived ahead of schedule - today, in fact. Looking forward to see how it works. If successful, I will reorder.
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Posted 5 years ago
I have no words to describe how happy I am with my purchase and cannot praise the outstanding quality and comfort of these items highly enough. I bought the deluxe washable wool pillow protector, mattress protector and the all seasons duvet also from the deluxe range. It comes in a lovely cotton bag ideal to be re-used for storage. When I received it, I put it on the bed immediately. It has a crisp texture and you can tell just by looking at it that is extremely well made and I couldn't wait to use it. When I finally got to bed later that day I noticed a huge difference in how it felt compared to my old synthetic mattress protector and duvet. You feel warm and cocooned but not stuffy and suffocated like with synthetic bedding. You can definitely feel the fact that it's breathable and works with the temperature of your body unlike with synthetic. I did not want to leave the bed in the morning and have been raving about it to all my friends so much that now they're sick of hearing me. This company definitely know what they are doing. As I have the whole set already, I'm really hoping that they also start manufacturing sheets and duvet covers? Hint hint. :)
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Posted 5 years ago
Have previously purchased from Woolroom. I now have a mattress cover, great, and recently bought a pillow which is fab and a I am no longer waking up with a stiff neck. Easy online purchases and occasional visit to shops are an enjoyable experience. Intend to buy more in the future. Can recommend.
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Posted 5 years ago
Online ordering was easy. Still waiting on the pillow. Due to come this week.
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Posted 5 years ago
Excellent, can't recommend enough!
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Posted 5 years ago
Very prompt delivery of the duvet. We have used it for two nights and so far, so good, light, but warm.
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Posted 5 years ago
Excellent Service Next Day Delivery Almost felt like it had arrived before it was ordered
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Posted 5 years ago
Ordered duvet because price very competitive and absolutely delighted with my purchase. Amazing quality, great nights sleep and speedy delivery. Highly recommended!
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Posted 5 years ago
The product was delivered on time. It was well wrapped. The duvet was in perfect condition and made well. Have been using this duvet for three weeks and it is just as I had hoped for. Comfortable and warm. Replacing my previous duvet was very difficult for me as I found the hollow fibre type too difficult to manage and too light. I didn't want the crisp packet noise from feather ticking. This is the silent comforter and I love it. Recommend.
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Posted 5 years ago
I found the website easy to use and informative. Communication was great - I was kept informed of my order's progress and it arrived when it said it would.
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Posted 5 years ago
The Wool Room is rated 4.8 based on 5,164 reviews