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The Wool Room Reviews

4.8 Rating 5,164 Reviews
95 %
of reviewers recommend The Wool Room
4.8
Based on 5,164 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat
Read The Wool Room Reviews
The Wool Room 5 star review on 19th January 2020
Janice East
The Wool Room 5 star review on 2nd December 2019
Dee Sheehy
The Wool Room 5 star review on 29th November 2019
Susan Marston
The Wool Room 1 star review on 4th November 2019
Anonymous
The Wool Room 2 star review on 10th July 2019
Maneh Bagramyan
The Wool Room 5 star review on 5th June 2019
Anonymous
The Wool Room 5 star review on 4th June 2019
Debbie Woodward
15
Anonymous
Anonymous  // 01/01/2019
Excellent service. Kept informed from acknowledgement of order through to delivery. The duvet and cover are superb quality and I will be buying from Woolroom again
Helpful Report
Posted 4 years ago
Very happy with service and item I received. Delivery was in a day. Thank you
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Posted 4 years ago
Quality product, quick and efficient delivery. The mattress protector and duvets keep me warm and comfortable without any overheating. Does exactly what it promises.
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Posted 4 years ago
The service was excellent delivery was great, just as I would have expected from you guys one of the best online shopping companies around. Oh and by the way the product is lovely very much up to standard not down to price. thanks once again, I have recommended your all season duvets to some of my friends we love ours.
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Posted 4 years ago
This is my first purchase from woolroom and i must say that i am extremely impressed with the service I have received. All of my questions were answered by very competent people and i would highly recommend this company..
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Posted 4 years ago
Excellent service and very speedy delivery.
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Posted 4 years ago
At first inspection I thought, too thin,but well made and an excellent weight? Let's give it a go. EXCELLENT can't say my sleep was improved but I am well warm enough, it's light and as the cotton fabric, beautiful quality, softens it can only for me get even better it's five stars from me.
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Posted 4 years ago
Lovely pillows
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Posted 4 years ago
I have been kept well informed of my order's progress. Can't wait til I receive and can try out my new bedding!
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Posted 4 years ago
I'm new to using a wool filled duvet and am pleasantly surprised and pleased. My new quilt is so warm and cosy. I've now ordered pillows too!! Thank you Woolroom 🙂
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Posted 4 years ago
It was very easy to find what I wanted on the woolroom website and the customer service was wonderful.
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Posted 4 years ago
Easy to order and very quick delivery
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Posted 4 years ago
Very good quality - (fairly light duvet) - with organic cotton cover. Will pair it with another light duvet to create an 'all-seasons' duvet.
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Posted 4 years ago
Excellent service and quality goods
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Posted 4 years ago
The website is easy to navigate. I used chat to talk to customer service about which blanket to choose, and the person I spoke with was friendly and helpful.
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Posted 4 years ago
Very good service and product
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Posted 4 years ago
I purchased a duvet from the wool room and I love it, best duvet I have ever purchased.
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Posted 4 years ago
WOW!! I am so impressed with my duvet insert and pillow. It arrived quickly and now I'm placing another order to replace all of my pillows and bedding. Thank you for having such a great product and for being humane with the animals.
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Posted 4 years ago
I purchased a lghti wool duvet and the quality is superb. Would recommend Woolroom to any one.
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Posted 4 years ago
We are so happy we went with the woolroom for our new duvet and wool blanket. The quality is top notch and both products perform wonderfully and have exceeded expectations so far.
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Posted 4 years ago
The Wool Room is rated 4.8 based on 5,164 reviews