The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

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“Service and product as excellent as they always are.”

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Posted 6 years ago

“A great company to deal with, kept well informed and delivery was exactly at the tlme specified.Brilliant service! Have bought before and am delighted with the quality of the wool topper we purchased.Well done wool Room!”

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Posted 6 years ago

“Woolroom it’s one of the most amazing companies I have dealt with. Excellent customer services and outstanding products. Love it ...!”

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Posted 6 years ago

“Very helpful friendly customer service, the duvets and mattress protectors are brilliant the most comfortable sleep experience for us, I’m hoping to be able to afford the pillow protectors in the future, well worth the money I will be doing some overtime.”

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Posted 6 years ago

“Ordering was quick and easy and order delivered remarkably quickly.”

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Posted 6 years ago

“Placed order Sunday afternoon, dispatched Monday, arrived Tuesday morning. Excellent service as usual for this company.”

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Posted 6 years ago

“I love the wool quilt that I recently purchased. It has certainly seemed much better to sleep under a natural fibre than the synthetic one that I had previously. I have slept right through the night since I started using it, before that I would wake two or three times a night because I was either too hot or too cold, this one breathes. Love it”

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Posted 6 years ago

“Excellent customer service and process time. Fabulous products.”

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Posted 6 years ago

“The pillow feels very flat. I don’t feel like the standard amount of wool is sufficient and I don’t want to waste more money on wool filling when I feeblike I’ve paid enogh already”

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Posted 6 years ago

“Excellent products, quality fantastic! Have bought several deluxe items, delighted with them all. Great packing and quick delivery!”

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Posted 6 years ago

“Excellent service and value especially at sale time.”

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Posted 6 years ago

“Excellent delivery.Good quality product.”

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Posted 6 years ago

“Always good service from woolroom. Delivered next day with one hour delivery slot so you can plan your day. Well packaged and protected. Excellent as ever.”

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Posted 6 years ago

“Quick and secure service - delivered to work. Pillow so far rather fun - esp. teasing out the wool...have not really noticed a great cooling - but then again it has been so hot, I'm not surprised. Lovely and comfortable though...”

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Posted 6 years ago

“Excellent service. easy to order, arrived next day, courier exactly on time.Lightweight duvets perfect for these hot nights. My only niggle is that both the double and king size are slightly too big for my covers (standard sizes) so there are a couple of ridges where they do not lie flat within the covers. Haven't found a way to rectify this yet!”

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Posted 6 years ago

“The Woolroom is a company I like to deal with. Their customer service, website, ordering process and delivery is great. Their products are also very good quality. I have been sleeping in my summer weight wool duvet, wool pillows and on my wool mattress topper for almost 12 months. I’m not hot even in this weather. I’m not cold in the terrible winter we had. They keep you perfect temperatures and my husband says the same. We take our wool pillows wherever we go now; can’t sleep without them. This time I bought a wool throw for the bed in the sale and organic cotton pillow cases. All good quality and excellent service as always. Well done! It’s a rarity these days to say a company we’re a pleasure to deal with and provide good quality products as well!”

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Posted 6 years ago

“Really quick service and the mattress topper we purchased is super comfy. Happy!”

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Posted 6 years ago

“I love the duvets and cushions I got. They're comfortable, high quality and the fact they're natural and British is important to me”

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Posted 6 years ago

“An excellent product speedily delivered. The mattress topper arrived in the middle of the heatwave and helped us get a good nights sleep without over heating.”

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Posted 6 years ago

“It did what it said it would”

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Posted 6 years ago

The Wool Room is rated 4.8 based on 5,164 reviews