The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

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“I just received my wool alpaca bed mattress topper. It looks gorgeous, looks so natural and have a pleasant smell. I love buying from wool room. They have a great service and the shipping, was faster than expected.”

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Posted 4 years ago

“Not yet here, was told it would be here on Friday 3rd.”

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Posted 4 years ago

“Thinner than what i imagined it would be. Very cosy and warm though so no complaints there.”

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Posted 4 years ago

“Prompt courteous service.”

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Posted 4 years ago

“Easy website to negotiate. Ordering was easy and delivery was excellent with email updates”

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Posted 4 years ago

“I have been thinking of buying some new woollen bedding and wanted to ensure the wool was from British sheep as some companies use foreign wool producers. I am so pleased with the outstanding service and excellent products I bought from the Woolroom recently, they met all our requirements, thank you.”

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Posted 4 years ago

“Easy to order and quick dispatch with easy return process, although not used this as very pleased with product - good quality and British made! Thanks!”

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Posted 4 years ago

“Very Pleased with the quilt, and very quick delivery.”

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Posted 4 years ago

“I ordered a double duvet and a pillow. Arrived quickly and in lovely cotton bags, felt really special. The quality is beautiful. And the duvet really regulates my temperature as I knew it would. Reallt couldn't recommend these products enough, and half the price of feather stuffed. Thank you for such a lovely experience.”

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Posted 4 years ago

“Very quick delivery and arrived looking very smart. Thankyou”

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Posted 4 years ago

“ordering was easy. delivery was fast.”

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Posted 4 years ago

“Gorgeous blanket that my daughter loves to snuggle in, not as soft as some though.”

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Posted 4 years ago

“Very quick ship. They were able to update my shipping address right after I placed my order although the confirmation email still had the old address which concerned me slightly. Great service.”

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Posted 4 years ago

“I ordered two wool pillows. The arrived so much earlier than expected. I just love them. They are super comfortable, and I love that I am sleeping on an organic natural product.”

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Posted 4 years ago

“Delighted with purchase of warm duvet. It is light yet very warm and cosy. The duvet is excellent quality and the service was great; our duvet arrived within a few days from order. Very pleased that it does indeed help to regulate temperature when sleeping.”

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Posted 4 years ago

“Their service is prompt and courteous, and their products are great. So glad I found WoolRoom!”

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Posted 4 years ago

“This is the first tine that I have brought any items from the woolroom. After careful research I purchased 2 wool pillows and a luxury king sized duvet. I am extremely pleased with my purchase. The duvet is lovely and cosy and the pillows are really comfortable.”

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Posted 4 years ago

“Excellent service - excellent product. It's hard to get out of bed now as my new wool duvet is sooooooo toasty warm!”

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Posted 4 years ago

“I have bought the Alpaca duvet (the lightest one), the mattress topper and the washable pillow about a month ago and we haven't looked back since. Fantastic products, I haven't been cold in bed and my husband doesn't overheat anymore. The quality is the best I've ever seen, the delivery was quick, the packaging beautiful - I can't say one bad word. I have just ordered another mattress topper for our daughter. The dream now is to have a wool mattress (one day)...”

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Posted 4 years ago

“Quick delivery ! Very good quality of product. Thank you”

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Posted 4 years ago

The Wool Room is rated 4.8 based on 5,164 reviews