The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

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“Fantastic nights sleep, so comfy we both actually slept better. We did not wake up in the middle of the night feeling too hot which is one of the most common reasons people don’t sleep.”

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Posted 4 years ago

“Plastic free delivery - great! A cloth bag inside a cardboard box. Duvet is lovely and it's good to have avoided both the cruelty of feathers and down and the non-recycleable synthetic options.”

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Posted 4 years ago

“Very quick delivery. The duvets, pillows and mattress protector is very good quality. The wool definitely regulates the body temperature giving a better night’s sleep.”

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Posted 4 years ago

“Love the pillow! Hate the subsequent influx of emails.”

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Posted 4 years ago

“I was very pleased with the service and products from woolroom. A British product I was delighted to find.”

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Posted 4 years ago

“beautiful, warm, cosy and great quality!”

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Posted 4 years ago

“Oh what bliss! My beautiful duvet arrived in a lovely cotton bag! I had to wait a few days whilst I sorted out new bed linen having recently purchased a new double bed! I Moved home in July from a studio flat to the luxury of having a bedroom! I decided on a king size duvet so it more than fitted my regular double bed and its just perfect! No falling off or cold feet or back if i am restless it stays in place! I have recently been diagnosed with recurring breast cancer and underwent major surgery so I needed to choose an organic duvet as feathers make me snuffly and synthetic make me hot and sweaty! This is my new home and Christmas present to myself money well spent! Still have to find new curtains and maybe paint a feature wall!”

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Posted 4 years ago

“These are super expensive pillows BUT they are amazing and the service was crazy good. Minimal faff ordering, arrived really quick and arrived in beautiful condition. Pillows are great. They smell a bit sheepy but I love that! My only feedback would be that the outer presentation bag the pillow come in, isn't need. It's just packaging but it's cotton which is such a shame to waste. The pillows themselves are made of sustainable materials but this extra outer thing isn't necessary, it's a waste of precious materials.”

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Posted 4 years ago

“Love the duvet and I am sleeping the whole way through the night for the first time in ages...”

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Posted 4 years ago

“I purchased the light duvet as my husband gets really hot in bed, He no longer wakes up in the night in a bed of perspiration, I have also found I sleep better as I no longer wake up too hot due to those tropical moments that some ladies have. Worth every penny and would highly recommend, very good quality and excellent delivery.”

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Posted 4 years ago

“As always, prompt delivery and excellent products.”

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Posted 4 years ago

“I love my wool duvet from the Woolroom! Great product, great service , great ethos. Thanks Woolroom.”

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Posted 4 years ago

“Beautiful product. Ordered 2 pillows. Both parcels arrived with torn plastic bags packaging needs to be much stronger.”

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Posted 4 years ago

“From the order to delivery all was very simple. I bought these as gifts for Christmas but my son and his wife who opened them early absolutely loved them. I am excited to see what my husband and my daughter think.”

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Posted 4 years ago

“It is hard to review your service and products when I have yet to receive my order! Try again later.”

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Posted 4 years ago

“Delivered on time, well packaged and with good instructions for adjustment and care of the product.”

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Posted 4 years ago

“Superb quality mattress. And, thanks to Black Friday it was a great price too for 9000 or so springs! It’s very comfortable too. Also - it’s important to comment positively on the delivery... around 72 hours from order. I was amazed.”

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Posted 4 years ago

“Excellent customer service. As it was my first time buying wool bedding I rang and spoke to Katie a number of times with various questions before making my purchase. Every conversation she was very helpful and friendly. I am so looking forward to using my new wool bedding with the reassurance that if it doesn’t work for us we can return it for full refund. Thank you.”

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Posted 4 years ago

“Very happy with my new mattress protector and prompt delivery.”

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Posted 4 years ago

“Lovely products, but the box they were delivered to was not secure, the brown tape had come unstuck exposing the items. It was a wet and rainy day. I would suggest you use more tape and stick it to the box.”

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Posted 4 years ago

The Wool Room is rated 4.8 based on 5,164 reviews