The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our new topper has exceeded expectations. Our bed is much softer and unlike a previous non-wool topper it is not stifling at all. Thank you Woolroom.”

Helpful Report

Posted 5 years ago

“We ordered our choice of items and they arrived beautifully packed and on time, even a king sized mattress by a very helpful and efficient team ! We are so looking forward to using them and we are aware of the very high standards of Woolroom goods , warm, soft and comfortable all adding to a good nights sleep!”

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Posted 5 years ago

“Purchased the 'King Size Deluxe Washable Bedding Set - Light'. Best decision made. Previously purchased a 8-12 tog king size quilt which was far too warm. With the light betting set, had a great nights sleep. Delivered on time, purchased in sale so got at a good price. Highly delighted.”

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Posted 5 years ago

“This is my 2nd purchase of a wool duvet. Only purchased it as I was moving on to a super king bed and needed bigger size. Bought the lighter version this time (due to menopause) and love it. I can not recommend this duvet enough. I will never go back to a normal duvet again.”

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Posted 5 years ago

“Wonderful customer service. Very comfortable, as you can see in the picture, my grandson loves it as well. I'm pretty sure my daughter Michelle is buying a couple for the little guy and her husband for Christmas, highly recommend.”

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Posted 5 years ago

“Great service. Easy to use website. Fantastic customer service. The quilt is great. Thanks.”

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Posted 5 years ago

“Delighted with our purchases from Wool Room. The service has been excellent from start to finish and the price for a quality product is fair. My husband and I have struggled for years to find a duvet that suits us both. We bought the all seasons duvet bundle and are introducing one item at a time. The pillow is very supportive, no stiff neck and the duvet (300g) is fantastic, keeping me warm enough and my husband cool enough. Looking forward to trying the mattress protector.”

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Posted 5 years ago

“We ordered two pillows and love them. They are very high quality and beautifully-made. Thank you so much!”

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Posted 5 years ago

“I ordered a deluxe washable pillow and extra stuffing, shipped to the US from the UK on 4 November 2019 and I received it one day earlier than expected on 13 November. About to sleep with it for the first time and very interested in how it compares to down pillows. Love down, hate how it can have not enough support and also loses its ability to support over time.”

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Posted 5 years ago

“Difficult to get up in the morning as we’re so cosy. Baltic bedroom and medium is ok just now. Gave our weekend visitor the spare medium and the light duvet and she was as warm as toast. Thank you. Saving for the mattress!”

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Posted 5 years ago

“Wonderful products, great customer service, quick delivery and reasonable prices.”

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Posted 5 years ago

“Great products, friendly, knowledgeable and helpful staff. Wool topper has transformed our Motorhome mattress from a hard uncomfortable sleep to a warm and comfortable sleep, highly recommend.”

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Posted 5 years ago

“Quick, efficient online ordering and quality product”

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Posted 5 years ago

“Used my duvet for the first time last night, very happy with it so far. The quality is good as was the delivery.”

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Posted 5 years ago

“Absolutely brilliant! Easy to navigate the website and order. The wool mattress protector works really well and it was delivered very quickly post order. Would definitely order from them again as extremely happy all round.”

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Posted 5 years ago

“The website is good, easy to get around and understand. So far their service has been wonderful.”

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Posted 5 years ago

“Very helpful with my questions and quick to respond (even though they are across the pond!)”

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Posted 5 years ago

“Great products, well constructed and correctly sized for USA market.”

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Posted 5 years ago

“Excellent service. Questions answered on phone and next day delivery of quality item.”

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Posted 5 years ago

“Good products and fast delivery. Thank you.”

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Posted 5 years ago

The Wool Room is rated 4.8 based on 5,164 reviews