The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased the Deluxe Washable Wool Duvet - Super Light. Fantastic even on a cold night. Not the first purchase from Woolroom - all have exceeded expectations. Collected it from Woolroom - Ipswich located at Sycamore Farm and their service was excellent. They display a full range to view and order. Very passionate and knowledgeable of wool products.”

Helpful Report

Posted 5 years ago

“Customer Service were very efficient and helpful. The two cushion inners that I purchased are good and just what I wanted. Thank you”

Helpful Report

Posted 5 years ago

“Excellent service, excellent quality. Wouldn’t change from a wool duvet ever.”

Helpful Report

Posted 5 years ago

“Have been looking at getting a wool duvet cover for a while now - received about a week ago and are so so pleased with it, so well made and so comfortable -WOOLROOM - brilliant now looking at pillows - Paul 10/10”

Helpful Report

Posted 5 years ago

“Easy to navigate through the website. Colours true to form. Prompt delivery and one hour slot for delivery.”

Helpful Report

Posted 5 years ago

“Excellent service. Prompt delivery.”

Helpful Report

Posted 5 years ago

“So pleased to find British wool and pure cotton products. Pillows and cushions are great and goodbye to irritating feathers. Thankyou very much.”

Helpful Report

Posted 5 years ago

“Probably the best duvet I have bought. Very comfortable and warm”

Helpful Report

Posted 5 years ago

“Excellent on line advice via the chat last week. I decide to order 2 deluxe pillows as they were on offer. Delivered and collected with ease from local Matalan store. The pillows looked oh so good and I couldn't wait to sleep on them. I did feel that they were too plump for me, so when I woke up at for my loo break at 05.00 decided to take some of the wool out as my neck was aching from being too high up. Perfect !!!, it's great that you can adjust your pillow. I now have the whole woolen bedding on my bed and 100% cotton bedding and it's made the world of difference with my memory foam mattress. Thank you Wool Room :-))”

Helpful Report

Posted 5 years ago

“Very pleased with our DELUXE WOOL MATTRESS TOPPER. Bought in January sale. Delivery was stated as 2 weeks as awaiting stock but came in 1 week. Communication from company was good. We bought a high end mattress 18 months ago but found it too hard over time. We bought a memory foam topper with cool gel from a retail chain. It was comfortable but too hot for my wife. Had this topper for just over a week now and finding it comfortable, not too hot and stays in place. Well worth the money so far. Thank you”

Helpful Report

Posted 5 years ago

“Great quilt slept like a log and pillow protectors used over new pillows”

Helpful Report

Posted 5 years ago

“Bought the super king-size duvet and wow what a huge difference and the best night's sleep in a long long time.”

Helpful Report

Posted 5 years ago

“The twin size warm wool comforter is deliciously comfortable and beautifully made. I expect to enjoy it for many years. Thank you!”

Helpful Report

Posted 5 years ago

“We arranged a visit to the Woolroom showroom and gained valuable information on the products and the way forward.”

Helpful Report

Posted 5 years ago

“lovely quilt, just the right weight, not as fluffy as some which is good for me . It is cool but warm , perfect for someone with hot flushes like me . I purchased a mattress protector as well so enveloped well in wool .”

Helpful Report

Posted 5 years ago

“We have purchased a number of products from the WoolRoom, all of which have been of excellent quality; a wool pillow, pillow protectors, mattress protectors, duvets and a mattress. Very, very pleased with all of them.”

Helpful Report

Posted 5 years ago

“Helpful and prompt. Delicious night’s sleep.”

Helpful Report

Posted 5 years ago

“I’ve bought mattress pads pillows and comforters for two different apartments from wool room and I love it. Nice quick service , friendly , great products. Clean natural comfortable”

Helpful Report

Posted 5 years ago

“I purchased a mattress topper, all season duvet and pillow protector. Delivery was prompt and packing excellent with no plastic wrap. I'm very pleased with the quality and although I'm not quiet used to the weight of the duvet yet, I can vouch for the claims made about wool helping to regulate temperature through the night....my menopausal night sweats have been far easier since using all wool and cotton bedding.”

Helpful Report

Posted 5 years ago

“My bed topper is top quality. Arrived beautifully packed. A great good British service. My bed now is a wonderful place to be. Thank You.”

Helpful Report

Posted 5 years ago

The Wool Room is rated 4.8 based on 5,164 reviews