The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

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“Very happy with the quality. Perfect simple style. Easy online order. (International) delivered quicker than scheduled. Shipping: in addition to the pretty cotton carrier: please add a waterproof plastic envelop, and a colorful catalogue full of your countryside and fabric. The cardboard box (much much too large and light) arrived wet and is not very welcoming. NO DAMAGED!”

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Posted 5 years ago

“The medium weight duvet showed up to the US within 4 days of order and was of high quality. I love the history and timeless feel of sleeping under an ethically sourced UK flock. The feel and weight was outstanding and very sleep inducing with only cotton sheets and a latex mattress. Temperature regulation was quite noticeable and very even through the night. Loving it! Can’t wait to complete the set with a wool topper.”

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Posted 5 years ago

“Amazingly fast shipping and wonderful quality wool duvet insert! Very pleased!”

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Posted 5 years ago

“Ecellent service, excellent product”

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Posted 5 years ago

“I am a woman of a certain age (Menopause) and suffering night sweats. I researched bedding etc to help with this problem and came across your products I firstly bought a wool duvet 3 to 6 tog and thought that helped. I then purchased a mattress protector as I have a wonderful Eve mattress that did have hot spots, your protector has helped with that. I then realised that even though I was cooler everywhere else my head and neck was still sweating. I then purchase a wool pillow from you and discarded my beloved Tempur pillow, I loved the pillow but it was slightly soft for me as my previous pillow was very firm so I purchase a bag of wool balls and all is fantastic now. I have a Fitbit that monitors my sleep patterns and they have been poor or average but now they consistently register that I have had a good night sleep. Thank you so much to you for your brilliant products, I'm now converting my friends who have also made purchases.”

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Posted 5 years ago

“First of all the website will only allow me to enter a customer service review, not a product review. This is actually a PRODUCT REVIEW. I like that the materials are natural and organic, but the pillows are like sleeping on little cement blocks. I know you have to open the pillow and pull apart the wool to fluff it up. After you do that it stays fluffy for one night then back to the cement block feel. I don't want a pillow that I have to fluff every day. Wool pillows were a nice idea, but I guess I will go back to down pillows.”

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Posted 5 years ago

“Love all of these wool products and the mattress protector didn’t disappoint, it’s fab!!”

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Posted 5 years ago

“Very efficient - good website, quick delivery, product as described.”

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Posted 5 years ago

“Good customer service gave good advice, fast delivery with one hour time slot. Well packaged with eco material”

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Posted 5 years ago

“Vshaped pillow is a ideal product the stuffing can be altered to suit the individual. J Geddes”

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Posted 5 years ago

“The delivery and product were good. Unfortunately the pillow was the wrong size for my pillow cases. I returned the pillow reluctantly for a refund I was really looking forward to having a wool pillow. |t took almost 2 weeks to receive a refund with £4.95 being taken off for return delivery. Be aware in big print it says free returns but only if the product is damaged read the small print, I didn't.”

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Posted 5 years ago

“I can’t say enough how amazing the comforter, mattress protector and pillows are. I’m obsessed! I used to have a down comforter and a velour cover bc I’m always cold. I would wake up wet from cold sweats! We keep our home at 68 degrees at night bc of costs. Now, i don’t have cold sweats and I’m kept so warm with my all season comforter! Every night i can’t wait to slip into bed bc of the comfort i experience. I HIGHLY recommend these items! I did buy the one you can wash bc i have pets and a toddler. Very very happy with Wool Room!”

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Posted 5 years ago

“Quick shipment. Good service.”

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Posted 5 years ago

“The comforter is well made and warm, but the baffles are too small and thus compress the wool too much. It would probably be quite a lot warmer if the baffles were sewed in a larger size.”

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Posted 5 years ago

“I have been searching for a duvet with natural filling (I definitely didn't want to add any more polyester to the world, and was upset to find out how feather and down is sourced) and I have found it. I have been using my new "medium Deluxe Washable Wool Duvet" for a week, and can truthfully say so far that it is one of the best purchases I have ever made. It is very soft and comfortable, not too heavy, not too light and keeps me warm without overheating (and, as a woman of a certain age, this is important!) My husband was wary, as any clothing/blankets with wool in make him itch, but he loves it too! Delivery was within 2 days. We will never look back!”

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Posted 5 years ago

“i Have been using a wool room quilt for over a year now and love the lightweight feel and the warmth of it. Have just purchased a second as a present for my son and his wife so hope they love it as much as I do.”

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Posted 5 years ago

“Purchased a wool / alpaca wool mix mattress topper. Exceptionally good quality & amazingly comfortable. Costly, but you get what you pay for! Delighted.”

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Posted 5 years ago

“I am very happy with my wool stuffed pillow. I does not make me feel overly warm, like some other, non-natural filled, pillows. The pillow, was so full of wool, that I removed some, to get it to the thickness that I prefer. I love the fact that it does not smell of chemicals, and that it is non-toxic. Having had chemo, I am very aware to avoid toxins, where I can. Thank you.”

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Posted 5 years ago

“Very pleased with the service I received from the Woolrrom. The delivery was prompt and the goods well pack. I would say that I felt that the picture on the web site was a tad mislead leading I chosen the Gingham Woolen Pram Blanket. The picture gave the impression of the colours being equal however on unpacking it using tow shades of pink gave it a greater appearance of being pink. However it is keeping baby boy warm and snug.”

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Posted 5 years ago

“I chose the Woolroom as all the product materials are made with British wool. With the 10% discount the prices were competitive, delivery was very quick and free. I particularly liked the packaging. No plastic!!!”

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Posted 5 years ago

The Wool Room is rated 4.8 based on 5,164 reviews