The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

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“Easy to order from, very clear about delivery, texting us to let us know when etc. Well packaged duvet. Quality item and quality service.”

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Posted 5 years ago

“This may be a great gift but not much of a suprize when the emails are coming before I was to open my gift. Thanks for letting me know before Christmas was here. The Wife.”

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Posted 5 years ago

Hi Ed's wife, Sorry the surprise was spoiled for you. Unfortunately we take email addresses to confirm the order and to give you tracking details. There is no way around this as customers need to be updated on their orders. I do hope you are enjoying the comforter. Thanks Sally

Posted 5 years ago

“Excellent products and service, would recommend considering a look at the products available.”

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Posted 5 years ago

“Good Company to deal with. Fast delivery & good quality items. Recommended”

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Posted 5 years ago

“So far so good. Have intended to buy some wool bedding after interviewing Chris Tattersall over a year ago and being struck by his passion for the material and the whole sleep experience. The duvet arrived in a couple of days, well packed and as ordered (and this just before Christmas, so extra kudos.)”

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Posted 5 years ago

“Very rapid service. Excellent product.”

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Posted 5 years ago

“Arrived as promised. Yet to be opened as it is a gift.”

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Posted 5 years ago

“Wonderful warm and snuggly duvet . Excellent advice and speedy delivery . Thankyou we will be back!”

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Posted 5 years ago

“Delivery was really fast - very efficient. The quality of the bedding is obvious & I really liked that I can take out/add in wool with the deluxe pillows. The topper is very sumptuous & has really made a difference to out memory foam mattress - felt too hot - the topper seems to regulate the temp as does the duvet & pillows. My hubby really feels the cold & I'm always hot - but the duvet, topper & pillows seems to regulate the temperature & we're both getting a great night's sleep. I am over the moon with my purchase & would definitely recommend to others.”

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Posted 5 years ago

“Amazing product, impeccable delivery. I have to say thank you because now I’m sleeping every well.”

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Posted 5 years ago

“Excellent service from ordering to delivery, will definitely be ordering again!”

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Posted 5 years ago

“Prompt service and they kept me informed of my shipment status.”

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Posted 5 years ago

“Customer service via online chat was brilliant and incredibly useful. Delivery was quick and efficient.”

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Posted 5 years ago

“Service perfect. Goods delivered in 36 hours from ordering. Well packed. Cannot fault.”

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Posted 5 years ago

“I totally love my wool duvet. It goes beyond expectations. So happy it’s a British product too .”

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Posted 5 years ago

“It arrived as stated with wrapper in tact.”

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Posted 5 years ago

“This is the third deluxe mattress topper I have bought from wool room this year!They are fantastic- the amazing thing is they make the bed so warm in winter yet remain cool in the summer.There is certainly no need for electric blankets with these toppers. Great firm to deal with and very swift delivery as well ,highly recommend”

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Posted 5 years ago

“Superfast delivery and superb quality - could not ask for more. Thanks.”

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Posted 5 years ago

“I haven't managed to try the actual duvet yet as I've had so many problems getting it delivered by dpd. I don't think I'd order one again just for this reason. I've wasted so much time trying to sort the whole mess out.”

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Posted 5 years ago

“Amazing quality and service. The natural wool blanket I’ve purchased is so incredibly warm, soft and versatile. I’ll definitely be back for more quality items. Thank you! -CEO | BeardProducts.com”

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Posted 5 years ago

The Wool Room is rated 4.8 based on 5,164 reviews