The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

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“I absolutely love our wool duvet! So much so I have bought one for the whole family.”

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Posted 4 years ago

“Luxurious bedding, fast delivery and better sleep for us as well. Highly recommended.”

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Posted 4 years ago

“Excellent service. Prompt delivery. Very helpful staff. Brilliant duvet.”

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Posted 4 years ago

“Went to one of the shops. Checked to see if a duvet was available and was told yes. Once purchased was told that only the one of display was available at the time, told that it was in perfect conditon. Once unpacked found that the duvet was not in a good conditon. When i contacted the company I was told that a replacement would not be available for a further 2 weeks.”

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Posted 4 years ago

“Lovely topper - super soft and comfortable. An ideal accompaniment to a firm mattress. Would recommend this alpaca/wool topper - you won't be disappointed.”

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Posted 4 years ago

“Excellent service from the wool room we love the duvet I have slept so much better since I had it. It’s warm and cool very cozy”

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Posted 4 years ago

“After a LOT of searching for a Duvet that would suit my Husband and I (both like different temperatures) I found the Woolroom Luxury Alpaca Organic Duvet. What a difference! I've just had the best night's sleep in a long time, and I didn't have to get used to the feel, texture or smell. A perfect duvet for a perfect nights sleep. Thank you Woolroom, another satisfied customer.”

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Posted 4 years ago

“Very comfortable pillow delivered quickly.”

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Posted 4 years ago

“This yet nor a review of the product. It is a review of the purchasing experience. The order was placed on January 2. Today is Jan 8. The order status has said Payment authorized since Jan 2 with no update now for eight days. I sent a request by chat on Jan 6. No communication in response. How long does it take to get the order processed and shipped? Thank you.”

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Posted 4 years ago

“Very prompt service”

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Posted 4 years ago

“high quality wool blanket”

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Posted 4 years ago

“Good solid natural composition pillow. Doesn't get clumpy unlike the polyester ones. Had no odour when recieved. I was so pleased with it I ordered another one for myself.”

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Posted 4 years ago

“Quality and craftsmanship are outstanding. You can tell that the people making these products at Woolroom have pride in their work and this company. Shipping and communications were spot on and the duvet and pillows exceeded my expectations. I bought the Med-Wool duvet; its both light and warm. The firm pillows give you a lot of support yet have enough give to get comfortable. Give it a few days to get used to the weight and regulated warmth of wool and you will sleep through the night like a champ. Well done woolroom. I will be back for more.”

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Posted 4 years ago

“Excellent just what I wanted very warm and light. Thank you”

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Posted 4 years ago

“Quality of article I ordered is exceptional.Will be ordering another for our bed.Easy to order,swuft delivery.Adequately packaged. Well done”

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Posted 4 years ago

“Excellent service, very quick delivery, arrived in perfect condition and at the time stated. So nice not to have any plastics to deal with.”

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Posted 4 years ago

“Brilliant service. Thank you. Saving up for a mattress topper next.”

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Posted 4 years ago

“Acceptional service & delivery. Arrived within a week. The luxury mattress pad is just what we needed to ease the pressure points and give our mattress more of a plush comfort. Highly recommend!”

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Posted 4 years ago

“Excellent customer service and very pleased with my purchase . Thank you”

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Posted 4 years ago

“Product arrived promptly. Beautifully wrapped. Unfortunately the product wasn't suitable but the service from Woolroom was excellent and I would recommend that company.”

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Posted 4 years ago

The Wool Room is rated 4.8 based on 5,164 reviews