The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We needed a wool mattress cover and found one at an offer price with Woolroom. The online order and delivery went smoothly, and we are satisfied with the product.”

Helpful Report

Posted 6 years ago

Thank you for the feedback, we are pleased to hear you are happy with your order and the process. Best wishes, Gemma Woolroom

Posted 6 years ago

“Item description spot on, easy to order fast delivery and constant communication stage by stage”

Helpful Report

Posted 6 years ago

Thank you for the feedback, we are pleased to hear your order arrived on time and you are happy with the items. Best wishes, Gemma Woolroom

Posted 6 years ago

“Really quick and seamless ordering and delivery. Very good quality on packaging and product. Have recommended to a friend.”

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Posted 6 years ago

Thank you for the feedback, we are really pleased to hear you are happy with your order and the process. Best wishes, Gemma Woolroom

Posted 6 years ago

“Brilliant product . Brought wool bedding , mattress topper and protector . . . . .done wonders for my allergies , not to mention sleep”

Helpful Report

Posted 6 years ago

We are very pleased to hear you are happy with the order and the process and most of all that you are sleeping better with wool! Thank you for the feedback :) Woolroom

Posted 6 years ago

“Prompt fulfilment of order with progress updates.”

Helpful Report

Posted 6 years ago

Thank you for the feedback, we are pleased to hear you are happy with your order. Best wishes, Gemma Woolroom

Posted 6 years ago

“Good service. Website easy to manage, reasonably priced and fast delivery”

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Posted 6 years ago

Thank you :)

Posted 6 years ago

“Fantastic service and very helpful staff 10/10 my second purchase”

Helpful Report

Posted 6 years ago

Thank you for the feedback, we are pleased to hear you are happy with your order and the service. Best wishes, Woolroom

Posted 6 years ago

“Excellent, informative website; good advice from online chat; very speedy delivery; delighted with the products.”

Helpful Report

Posted 6 years ago

Thank you for the feedback, we are pleased to hear you are happy with the order and the service. Best wishes, Gemma Woolroom

Posted 6 years ago

“Quick service and items beautifully made and very comfortable”

Helpful Report

Posted 6 years ago

We are pleased to hear you are happy with you order and the products are everything you hoped. Many thanks, Woolroom

Posted 6 years ago

“Well packaged items. Duvet and pillows regulate heat very well.”

Helpful Report

Posted 6 years ago

Thank you for the feedback, we are please to hear you are sleeping more comfortably with your new bedding. Best wishes, Gemma Woolroom

Posted 6 years ago

“The ordering process was easy. the delivery was fast. The items are just as described,even better, I love my new pillow. There was a lot of stuffing, I took some out, can even make another pillow from it. The wool is so much better for health rather then plastic or feathers. I highly recommend wool to everybody for healthier life and this company is very good.”

Helpful Report

Posted 6 years ago

Good Morning, thank you so much for the fantastic feedback. We are pleased to hear you are feeling healthier and sleeping better with some wool in your life :) Best wishes, Gemma Woolroom

Posted 6 years ago

“Finally found a duvet that meets my needs”

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Posted 6 years ago

Great to hear your search is over, happy sleeping :) Best wishes, Gemma Woolroom

Posted 6 years ago

“Woolroom made me happy by selling me a quilt that is awesome. Used it last night for the first time and slept for over 10 hours and only woke up once. When I took the quilt out of the packaging I was not convinced it was going to be cooler than the 2.5 tog we are currently using as it was quite heavy, but wow, we had a fabulous night. So happy. 😍😍”

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Posted 6 years ago

Wow thank you so much, this feedback is fantastic and we are really pleased to hear you are sleeping better with your new duvet and it has exceeded your expectations. Many thanks, Gemma Woolroom

Posted 6 years ago

“This has helped me with my night sweats Light in weight but deceptively warm”

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Posted 6 years ago

We are pleased to heat you are sleeping more comfortably, thank you for the feedback. Best wishes, Gemma Woolroom

Posted 6 years ago

“Great product, great service. Can't say more than that!”

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Posted 6 years ago

Thank you so much for the feedback, we are pleased to hear you are happy with your recent order. Best wishes, Gemma Woolroom

Posted 6 years ago

“Lovely lightweight duvet for summer. Arrived on time and well packaged.”

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Posted 6 years ago

Thank you for the feedback, lets hope the weather picks up soon so you can use the duvet sooner rather than later. Many thanks, Gemma Woolroom

Posted 6 years ago

“Simple web site, and safe and secure delivery. Overall, 1st class company to deal with. Thank you.”

Helpful Report

Posted 6 years ago

Thank you for the fantastic feedback, we are really pleased to hear you are happy with your order and the service received. Best wishes, Gemma Woolroom

Posted 6 years ago

“Pure luxury, starting to get a decent night’s sleep at last.”

Helpful Report

Posted 6 years ago

Thank you so much, we are very pleased to hear you are happy with the products received and you are finally sleeping better :) Best wishes, Gemma Woolroom

Posted 6 years ago

“Last year we purchased a king-sized ultra-light duvet which exactly fitted our needs. This year, a single, same tog rating, which is ideal for mid-season in southwest France. I have recommended you to friends and family, so hope the word gets round.”

Helpful Report

Posted 6 years ago

Thank you for the lovely feedback and the support, we really appreciate word of mouth and hope that friends and family can have the same restful night that you now have. Best wishes, Gemma Woolroom

Posted 6 years ago

“I was very impressed with the speed of my order, particularly as it was over the Easter holiday. I also found the regular updates of my order helpful.”

Helpful Report

Posted 6 years ago

We are pleased to hear that the order arrived quickly and with all the information needed to keep track. We hope the order is all you expected. Best wishes, Gemma Woolroom

Posted 6 years ago

The Wool Room is rated 4.8 based on 5,164 reviews