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The Wool Room Reviews

4.8 Rating 5,164 Reviews
95 %
of reviewers recommend The Wool Room
4.8
Based on 5,164 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat
Read The Wool Room Reviews
The Wool Room 5 star review on 19th January 2020
Janice East
The Wool Room 5 star review on 2nd December 2019
Dee Sheehy
The Wool Room 5 star review on 29th November 2019
Susan Marston
The Wool Room 1 star review on 4th November 2019
Anonymous
The Wool Room 2 star review on 10th July 2019
Maneh Bagramyan
The Wool Room 5 star review on 5th June 2019
Anonymous
The Wool Room 5 star review on 4th June 2019
Debbie Woodward
15
Anonymous
Anonymous  // 01/01/2019
Beautiful quality soft luxurious wool mattress topper large Emperor size excellent quality delivered on time . Excellent super king goose feather pillows we are struggling to get out of bed these days
Helpful Report
Posted 5 years ago
Thank you, we are pleased to read you love your new Woolroom bedding. Woolroom
Posted 5 years ago
Good service quick delivery delighted with topper and pillow thank you
Helpful Report
Posted 5 years ago
Thank you, Woolroom
Posted 5 years ago
The washable wool comforter was delivered to the US within a week. It is the perfect size for a queen(plently of coverage), and is very warm for how thick it is.
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Posted 5 years ago
Great news, thank you.
Posted 5 years ago
Really impressed with all the information on how and where and with what their products are made. We had a warm duvet shipped to the USA and it arrived in a few days. It's so lovely and warm but not like the hot sweaty warm we were used to before trying wool! Can't wait to snuggle up in it during the cold Chicago winters!!!
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Posted 5 years ago
Quality and price are excellent, delivery very quick indeed. A very good service all round
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Posted 5 years ago
Thank you, Woolroom
Posted 5 years ago
Helpful, informative and efficient. Thank you!
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Posted 5 years ago
Thank you, Woolroom
Posted 5 years ago
Super pillows well packed would recommend them.
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Posted 5 years ago
Thank you for the review we are pleased to hear you love the pillows. Woolroom
Posted 5 years ago
Very pleased with service, mattress topper arrived in USA less than a week of ordering. Delighted with topper after one night and look forward to many more such nights. Thank you.
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Posted 5 years ago
We are very pleased with our new mattress which is extremely comfortable and we are both enjoying better sleep than we have ever had. Additionally our back pains have considerably improved and the benefit of the temperature regulation is amazing. The attention to detail, explanations and assistance from Woolroom staff gave us the confidence to purchase these superior products which we can highly recommend.
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Posted 5 years ago
Thank you so much for the reviews, we are pleased to hear you are sleeping well and enjoying the new mattress. Woolroom
Posted 5 years ago
ordered a king size wool duvet, arrived very quickly, beautifully packed, having aired it for a few days to warm it and remove slight smell, used it for the first last night. So warm and cosy, delighted
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Posted 5 years ago
Fast service. Nice packaging.
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Posted 5 years ago
Easy to use website and ordering process was good. Good descriptions.
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Posted 5 years ago
Bought a mattress protector. Arrived opened on a rainy day so was wet. Haven’t tried it yet as drying out. As review asks if damaged have said yes as damp.
The Wool Room 1 star review on 4th November 2019
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Posted 5 years ago
I love Woolroom products. Great quality products, certainly recommend. My daughter and I have woolroom mattresses, duvets, pillows, and bed linen organic range. I have now bought their organic bed linen double set for my sister's family for Xmas. The service is fast, beautifully packed, and I love their sales and offers. Thank you!
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Posted 5 years ago
Quick and easy ordering with good communication and speedy delivery.
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Posted 5 years ago
I bought the basic version of the wool-filled duvet and I am thrilled with it. True, it isn't fluffy as a newly bought feather duvet, but its weight is perfect and it is soft enough to cuddle into. More important, it dissipates one's body heat across the whole duvet so you are warm but not hot, cosy but not having to put your leg out of bed to cool down. It has lived up to its reputation and I can't recommend it highly enough. I even love the vague scent of sheep!
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Posted 5 years ago
I am loving my mattress Protector Can’t wait to invest in the rest of the collection. Well worth the money.
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Posted 5 years ago
Decided to invest in some new bedding for the family knowing how important sleep is I thought We’d give quality over quantity a go and I’m so glad we did. The medium duvet is thin which at first glance I thought was a bad thing but it’s very warm and doesn’t feel like you’re sleeping under roof insulation. It also breathes which is very important for a non clammy night sleep. The pillows are excellent. We went for the washable that are also adjustable and I have had to remove some filling as I like to be a little bit lower. My kids love the bedding and are unaware of how lucky they are to have such luxurious bedding as I had synthetic bedding all my life till now. Very glad I laid out for this quality product that should last for many years. Now time to get back to some earning so we can get mattresses next year. Thank you.
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Posted 5 years ago
I bought a medium weight wool duvet. It's perfect! Less bulky but slightly heavier than a regular duvet, which I find more comforting as the weather gets colder. I will probably buy a light-weight one for the summer months. Very pleased indeed. Thank you Suzanne
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Posted 5 years ago
Tremendous service. Simple ordering and immediate dispatch.
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Posted 5 years ago
The Wool Room is rated 4.8 based on 5,164 reviews