The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

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“Since sleeping on my mattress topper I have had no back pain and have slept brilliantly.”

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Posted 6 years ago

“Pleased as punch with my purchases from you, thank you. I’d love for you to expand your range to do bolsters and maybe covers too!”

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Posted 6 years ago

“Thank you for a very prompt and well communicated delivery of my items, 3 single duvets These were bought for our Grandsons who stay overnight with us often and until now have had easily washable bedding for obvious reasons. Our 6yr old commented that his bed felt different and was really comfy -" he hadn't got all sweaty" like he sometimes did"”

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Posted 6 years ago

“Am I rating Woolroom, or the quilt? No problems with ordering, delivery etc. All well there. Quilt. I like the concept of the breathability, etc. Having tried my new quilt for a few nights I find it rather heavy, although it is a medium weight one. With hindsight I would order two thin ones and use them either together or singly, according to the weather. Also as I always have cold legs, I could just use one at the top and double the second one over my legs if needed. I think the one I have will be good in the cold weather though.”

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Posted 6 years ago

“Fast delivery, and good quality product. No complaints at all.”

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Posted 6 years ago

“Excellent service. Ordered a mattress protector on Sunday, received on Tuesday and free delivery.”

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Posted 6 years ago

“I was pleasantly surprised to receive my comforter so quickly from "across the pond". I unrolled it and find it to be high quality and well made. Still to warm to use it in Maryland, but I'm sure it will keep us very warm when bitter winter temps arrive. My husband has allergies and this should help alleviate these a bit. Bring winter on, we'll be all toasty in our bed.”

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Posted 6 years ago

“Great products and fast delivery. We have several items and love them all!”

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Posted 6 years ago

“Decent, well-priced pillow which arrived super quickly! Glad to have found an eco alternative to feather and down varieties. Shame you guys don't offer an organic cotton cover. Has anyone else bought this up? Would you consider it?”

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Posted 6 years ago

“My deluxe pillows should carry a warning - high risk of sleeping in due to extreme comfyness”

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Posted 6 years ago

“Dear Woolroom team. Thank you very much for your wonderful quilt which arrived yesterday. Being asthmatic, we have been using good quality quilts so I was a little nervous about this. But it has exceeded expectations on every level. Delivery was prompt and inexpensive, we are used to paying a lot more for packages from England to Ireland. As for the quilt, being so light we were both nervous that it wouldn't be warm enough. And what a lovely night's sleep we have just had! Hot water bottles were thrown out within minutes as we warmed up, feet first. I felt as if I were cocooned in cashmere, all night. What a fantastic product! Please pass on my congratulations to all involved. Sincerely, Kathry”

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Posted 6 years ago

“Over three purchases, I have found Woolroom to be a good firm to buy from. Their products are of a high quality, arrived promptly and are well packaged. The individual bags each item comes in makes for easy future storage when not in use.”

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Posted 6 years ago

“Excellent product! Wish I'd bought years ago. Warm with no sweating...how good is that?!!!”

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Posted 6 years ago

“We ordered the autumn duvet. Delivery was fast and free. The duvet is lovely and we have slept better since we got it. All natural fibres yay!!! Customer service was fantastic. Thanks so much 😊 very happy.”

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Posted 6 years ago

“Very high quality. Well worth buying the best.”

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Posted 6 years ago

“Outstanding! My hard mattress gave me sleepless nights and a stiff body every morning. This mattress topper does magic! I have got my sleep back and it is so comfortable that I really look forward to go to bed every night since it arrived! Highly recommend. The high quality materials are highly appreciated.”

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Posted 6 years ago

“I bought this for my 5 year old son who gets really hot when he sleeps. I’ve only used it for a week but so far he’s been happy and not woken with night sweats. Product looks well made and there was no nasty smell which some bedding products seem to have when new. So far very happy.”

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Posted 6 years ago

“As soon as I got my deluxe pillow I used it the same night and realised what I’ve been missing out! The pillow is extremely comfortable, supporting and allows breathability! So glad I purchased it! Thanks to the whole team for making this possible. Laura”

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Posted 6 years ago

“I ordered the deluxe duvet but unfortunately didn’t like how it didn’t wrap round you like a down duvet, it sort of lay on top of your body. I returned the item and was very disappointed to have to pay £23 to do this (the cheapest option). Quality seemed good but wasn’t for me.”

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Posted 6 years ago

“The order arrived promptly with regular dispatch/delivery updates. Another plus - using a courier that provides a one-hour delivery time slot. The products were beautifully packed in individual cotton bags which makes for easy (and pretty!) storage. All in all, excellent!”

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Posted 6 years ago

The Wool Room is rated 4.8 based on 5,164 reviews