The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

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“Perfect alapaca duvet in medium, great for night sweats. So lovely and cozy not heavy and perfect temperature. I bought 2 duvet covers also the topper. Great service nothing is too much trouble. Thankyou Woolroom”

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Posted 5 years ago

Hi Paula, It sounds like you have finally found your perfect duvet. It's great to read how much you love it. We hope you continue to sleep well. Sally

Posted 5 years ago

“Very impressed with our new Wool pillow. No longer waking up sweaty was the biggest change I noticed since the first night. Plus, being able to adjust the filling to your liking is great. I have already recommended this pillow to two friends and I'm definitely happy with this purchase!”

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Posted 5 years ago

“I recently bought a duvet from Woolroom. Service and delivery were very good. I'm very pleased with the quality of the product, which was exactly as described on the website.”

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Posted 5 years ago

“We’re in the States and received our quilt within days of ordering. We were shocked at how light it was and were worried it wouldn’t be warm enough but it’s great. It doesn’t feel bulky or heavy and I imagine that it will be perfect to use in the summertime too.”

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Posted 5 years ago

Hi Chelsea, That's brilliant to know it arrived so quickly and without any issues. I think you will be even more shocked at how cool you will feel in the summer with the same quilt. Welcome to the flock and we hope you continue to have peaceful nights sleep. Sally

Posted 5 years ago

“I bought the mattress protector, pillows and duvet and I can honestly say this has made a massive difference to how well I sleep at night. Thank you so much! The products and service level from Woolroom are excellent and well worth the money.”

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Posted 5 years ago

“The best of the best.”

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Posted 5 years ago

“Love the wool comforter I purchased for my daughter's twin bed. I appreciate how fast it shipped to the United States too - such great service!”

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Posted 5 years ago

“Disappointed in the fabric cover. It seems to crackle and be very stiff. I purchased wool for several reasons, but the cover takes away from almost every one of those reasons. I will have to take out the filling and use different covers. Shipping was good.”

Helpful Report

Posted 5 years ago

Hi, Thank you for your review. I'm sorry the quality of the fabric is not what you expected and is "crackly". Sometimes the products do take a few days/nights use to soften up and for the customer to get used to the fabric as it is different from the down and synthetic bedding products. We hope you do try our bedding again. Sally

Posted 5 years ago

“Awesome delivery time! Awesome comforter!”

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Posted 5 years ago

“Great service & great product”

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Posted 5 years ago

“Our new wool bedding is so amazing. Wool really is a gift to humanity, it keeps us warm, never sweaty, and regulates temperature in the bed. We both sleep better now... more deeply and more comfortably. We purchased the complete bedding set and are so happy with it.”

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Posted 5 years ago

“So far so good.”

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Posted 5 years ago

“We have purchased 2 sets of bedding so far, and we are pleased with the product.”

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Posted 5 years ago

“Brilliant duvet and pillows - absolute heaven, very unexpectedly. Didn't think this would make quite such a difference, but it did.”

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Posted 5 years ago

“Never having a wool duvet, we were very keen to try ours out. We ordered a medium one which arrived when expected and is so comfy. It looks very thin, but the weight is perfect. So far we've found it warm enough, so looking forward to experiencing it being cool in the hotter weather!!! It looks a quality product too!”

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Posted 5 years ago

“Love our fitted wool pad. Adds comfort to the mattress and warmth. Fitted well and stays on the bed.”

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Posted 5 years ago

“I have purchased many items of bedding from the Woolroom and find the quality and price is very good.”

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Posted 5 years ago

“I love their products. The whole family sleeps now under wool duvets. We got a medium one and it's definitely fine for the cold season (london). We took a light one for our toddler as he tends to get hot and top it up with blankets in winter. We expect to be able to use the light one all year around.”

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Posted 5 years ago

“Very happy with our lovely new duvet. Helps to regulate body temperature so sleeping really well.”

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Posted 5 years ago

“Awesome product and excellent service. I’ll be back for more!”

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Posted 5 years ago

The Wool Room is rated 4.8 based on 5,164 reviews