The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website easy to navigate and a quick and efficient service. My new pillow arrived quickly and was well packed. Thank you.”

Helpful Report

Posted 5 years ago

“Excellent helpful service, and a real person answers the phone! Very pleased with my wool pillow shams and will be ordering other items (perhaps a wool duvet for the winter to replace my silk one). Thank you Woolroom”

Helpful Report

Posted 5 years ago

“Very pleased with my wool duvet a good nights sleep at last 👍”

Helpful Report

Posted 5 years ago

“Easy process and good product”

Helpful Report

Posted 5 years ago

“I'm trying out my new mattress topper while waiting for my new mattress from woolroom , and so far very good.”

Helpful Report

Posted 5 years ago

“Great pillows! Good quality and love that I can take wool out or fill it to my liking! Over all very satisfied”

Helpful Report

Posted 5 years ago

Thank you for taking the time to write a review and we are pleased to read that you are enjoying your fully adjustable woolroom pillow.

Posted 5 years ago

Thank you for leaving a great review. We are pleased to read that you are enjoying your fully adjustable woolroom pillows. Kind regards. Karen

Posted 5 years ago

“We're very pleased with our pillows a little bit more expensive than the average we have only had these just over a week but are very comfortable and can recommend buying one. Very fast delivery ordered and received in less than 5 days”

Helpful Report

Posted 5 years ago

“great quality, light and warm, lovely feeling to cover oneself with 100% natural breathable materials.”

Helpful Report

Posted 5 years ago

“The website was easy to navigate and the product details were accurate. Delivery was good, as expected and to a timed slot. It lost one point as the plastic delivery bag was torn. Luckily the goods were not marked but would have been better in a box or heavier duty recyclable plastic.”

Helpful Report

Posted 5 years ago

“I just received my wool comforter/ mattress protector. Delivery was right on time.. I can’t wait to try them on, so far I am in love with it from the first touch. Thank you.”

Helpful Report

Posted 5 years ago

Thank you for your great review and we hope you are sleeping well. Kind regards. Customer Service Team

Posted 5 years ago

“Shipping and communication about my order was definitely above average. I was so impressed. I ordered a mattress cover and the packaging was also fantastic. No complaints. A great first experience with your company.”

Helpful Report

Posted 5 years ago

Hi Thank you for taking the time to write a review on your great experience with woolroom. Enjoy your new bedding! Kind regards. Customer Service Team

Posted 5 years ago

“Both my wife and I really like the pillows, only negative thing I have is that you should ask if they can leave the package without a signature.”

Helpful Report

Posted 5 years ago

“Fast delivery and I Love my duvet. It has helped me to sleep with out waking up in a sweat”

Helpful Report

Posted 5 years ago

“Great quality products delivered quickly and efficiently. Many thanks for providing a great sleep experience!”

Helpful Report

Posted 5 years ago

“I received my order very promptly in very nice, earth-friendly packaging and in excellent condition. I slept on my new wool linens last night. Ahhh, just what I dreamed it would be like!! So comfy! I especially appreciate the temperature regulating properties of the wool!!! Very satisfied customer!!!”

Helpful Report

Posted 5 years ago

“So impressed with Woolroom, I cannot believe how quickly my lovely new pillow was delivered, and it was packaged beautifully. As for the pillow, just wow!! It is so nice to finally find a pillow that is so comfortable (believe me, I've gone through a lot) it's not too firm, and not too soft, it's perfect, I am finally managing to sleep all through the night without waking up with a painful neck. Thank you so much”

Helpful Report

Posted 5 years ago

This is amazing, we are so pleased you have found a pillow that helps you sleep and are over the moon it is a Woolroom one!!! Thank you, Woolroom

Posted 5 years ago

“Put my new quilt on bed last night slept great it's thin but warm just what I wanted, thank you I recommend it 👍”

Helpful Report

Posted 5 years ago

Glad to hear you are sleeping well and pleased with your new duvet. Happy snoozing :) Thank you, Woolroom

Posted 5 years ago

“Quick service and delivered in a nice bag.”

Helpful Report

Posted 5 years ago

Thank you! Woolroom

Posted 5 years ago

“I love all the products I have purchased from the wool room over the last 18 months. We have a better nights sleep and don't sweat as much.”

Helpful Report

Posted 5 years ago

Fantastic news, thank you. Woolroom

Posted 5 years ago

“A really nice item. Thank you.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to write a review. Kind regards. Karen

Posted 5 years ago

The Wool Room is rated 4.8 based on 5,164 reviews