The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic product, bought a duvet and a pillow and wasn't sure when I unpacked the duvet as it seemed thin; not what I was used to never having had a wool duvet; but it is beautiful to use, so nice to sleep under and wonderful warmth held under it.”

Helpful Report

Posted 5 years ago

Hi Emma, It's lovely to know you are now sleeping well with our Duvet. They may not have the loft of a down duvet but they do work better! We hope you have plenty more restful nights sleep. Sally.

Posted 5 years ago

“Very happy with the service and the quality of the product definitely worth the price I paid and will be using this service again in the future thanks Woolroom...”

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Posted 5 years ago

Hi Daniel, That's great to know. We look forward to your next order and welcome to the Flock! Thanks Sally

Posted 5 years ago

“Great product, fast delivery. Very happy.”

Helpful Report

Posted 5 years ago

Hi Vicky, We do like a happy customer. Welcome to the flock and sleep well from now on! Sally

Posted 5 years ago

“I ordered a luxury mattress topper & 2 classic pillows. The order arrived very quickly and I’m really delighted with the quality of the products. The topper feels amazing.”

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Posted 5 years ago

Thanks Larissa. Let's hope you have many good nights sleep from now on and you continue to love the Woolroom products. Sally

Posted 5 years ago

“Really comfy. Giving me a good nights sleep . Keeps its shape in the night. Very pleased.”

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Posted 5 years ago

Hi, we are so pleased to hear you are sleeping better now with your new duvet. Long may it continue for you. Sally

Posted 5 years ago

“We recently moved to a new house which is much better insulated than our previous homes. We kept overheating under our down duvet and couldn't sleep. We tried a whole series of duvets, and kept waking up too hot, or too cold. At last we have found the perfect duvet from woolroom - the temperature has varied rather dramatically in the last fortnight, with the hottest winter days on record and a really cold storm, but we have remained sleeping blissfully under our medium classic wool duvet!”

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Posted 5 years ago

Thank you for your review. It's lovely to know how well you are sleeping. these days, a good nights sleep is hard to come by, especially with the stress of moving house. I hope you continue to sleep well and enjoy your new house. Sally

Posted 5 years ago

“Quick and easy purchase. High-quality duvet. Reasonable cost.”

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Posted 5 years ago

“Brilliant fast service, duvet and pillows as a sgift so can't comment but the packaging and presentation are quality, very plush. Thankyou,”

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Posted 5 years ago

Hi Linda, That's great to read. Hopefully the recipient of the gifts will be as complimentary and have a fabulous nights sleep from now on. Sally

Posted 5 years ago

“Easy to order. Arrived quite promptly. Well packaged. Very comfortable and a great addition for our mattress.”

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Posted 5 years ago

“Shipping to the US was fast. I am glad to find the wool bedding in US sizes that is soft and washable.”

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Posted 5 years ago

“I ordered the classic wool duvet Medium and I am very, very happy with it. My old synthetic duvet was a 13.5tog and I was always waking up in the night too hot and throwing it off and then getting cold and waking up again and so on all night. This wool duvet is lovely and i don't wake up anymore. It keeps a constant temperature all night and also feels a good weight, not too heavy or too light. I highly recommend it.”

Helpful Report

Posted 5 years ago

Hi Jackie, it's great to read how well you are sleeping now. No one likes broken sleep especially from something so simple as over heating. I hope you continue to have a peaceful nights sleep. Sally

Posted 5 years ago

“Great product and service! I purchased" very light" wool duvet for my toddler as he was sweating enormously under microfibre duvet 4 tog even if bedroom temperature was reduced to 20. He definitely sweats less in his sleep, although I would say this light wool duvet doesn't feel like 1-2tog as it says on website. I feels more like 4 tog but I still like the product, the quality is the best I have ever seen. I also like that it is so easy to get it in duvet cover, it doesn't clump up as other synthetic duvets and don't have to puff it up every morning. Some might say it feels a bit stiff but I find it as a benefit because my toddler doesn't get tangled in it as much after his endless rolling in sleep. Thank you Woolroom!”

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Posted 5 years ago

“Love the duvets and pillows. Comfy and good temperature control.”

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Posted 5 years ago

“Excellent products and service as always. Will use again. Thoroughly recommend. Worth the investment. Thank you!”

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Posted 5 years ago

“I like my woolroom bedding bundle. It feels good to sleep nestled in an envelope of wool. Amazingly, I do not wake up sweaty anymore like I did with my down duvet!”

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Posted 5 years ago

“Exceptional quality and fast delivery! The only company I found offering different weights suitable for various climates. Best night's sleep in forever after many very expensive down comforters. Do not hesitate to order, both email and chat very helpful. Thank you Woolroom!”

Helpful Report

Posted 5 years ago

Hi Patricia, It's great to read you are sleeping so well now. I hope this continues from now in. Our Customer Service Team are always here to help. Sally

Posted 5 years ago

“Love the comforter, hate that they don't add the loops so that i can tie it into my duvet cover. Ends up rumpled and uneven with any movement. After the first week, out of frustration hand-sewed in loops.”

Helpful Report

Posted 5 years ago

Hi, I'm sorry to read that you are having trouble with keeping your Comforter in it's place. We are actually having the comforters made with loops now due to this issue. I do apologise that this is coming after you've had trouble, but please be assured we are now fixing this issue for the future. Sally

Posted 5 years ago

“Produce does what it says and is well made”

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Posted 5 years ago

“Rapid delivery, quality products. The 'warm' duvet is perfect for winter. Really pleased. Especially to have such good products made locally.”

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Posted 5 years ago

“Easy ordering, great product (extra wool for deluxe wool pillow), quick delivery!”

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Posted 5 years ago

Hi Susan, We do pride ourselves in having adjustable pillows. Perfect for anyone who need extra support or less support. It's great to know that you are happy with them. Sally

Posted 5 years ago

The Wool Room is rated 4.8 based on 5,164 reviews