“I WISH TO THANK AND PRAISE YOUR BOILER ENGINEER GARY (from Halesowen) FOR THE EXCELLENT SERVICE AND CIVILITY HE GAVE TO MYSELF LAST WEEK WHEN ATTENDING TO MY BOILER REPAIR. A GENTLEMAN OF THE FIRST ORDER, CLEVER, EFFICIENT AND EXTREMELY AMICABLE. THANK YOU GARY VERY MUCH INDEED. Bob Tonks Birmingham B31”