Wordery.com Ltd Reviews

Name: Wordery.com Ltd
Address: Blackwells, 50 Broad Street, Blackwells, 50 Broad Street, Oxford
Rating: 4.70

4.7 Rating 83,919 Reviews

95 %

of reviewers recommend Wordery.com Ltd

Company Reviews

Product Reviews

Metrics

4.7

Based on 83,919 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Wordery.com Ltd 5 star review on 9th September 2023

Anonymous

Wordery.com Ltd 5 star review on 5th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service and good price”

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Posted 1 year ago

“Couldn’t be happier. Fast shipping”

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Posted 1 year ago

Hi Anna, We're delighted to receive your 5 star review, We hope that you choose to shop at Wordery again very soon! Kind regards, Wordery Customer Services

Posted 1 year ago

“Wordery offers an exceptional range of genres and exciting books waiting to be read. Books arrive promptly and in mint condition. Ordering online is easy and shipping to the Netherlands saves time and money traveling to English bookstores that often have a small range of English books.”

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Posted 1 year ago

“I have only given 1 star because a star is required. I ordered 12 books on the 4th of September, It is now the 9th of November (still no goodies). 5-16 days delivery quoted. When I contacted WORDERY regarding my order I was expected to trace my order not WORDERY. This is my 1st time to order from WORDERY and possibly my last. Forget about customer service !!”

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Posted 1 year ago

Hi Philip, We are so sorry that you haven’t received your Wordery order yet. I have checked your order details and I can see that we are currently investigating this with the courier, we will get back in touch with you as soon as we hear from them. If you require any further assistance, please do not hesitate to contact us at help@wordery.com Kind regards, Wordery Customer Services

Posted 1 year ago

“quick shipping and the book was in perfect state.”

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Posted 1 year ago

“My order did not arrive at all.”

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Posted 1 year ago

Hi, I’m very sorry that your Wordery order did not arrive and for any inconvenience this will have no doubt caused you. I have looked into your order details and I can see that your order was refunded in full on the 25th October. Please get in touch with our customer services team at help@wordery.com if you require any further assistance with your order. Kind regards, Wordery Customer Services

Posted 1 year ago

“Amazing custemer service. Everything arives on time and in great condition.”

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Posted 1 year ago

“It took a little time, but the book came at a nice price.”

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Posted 1 year ago

Hi Jose, Thank you for your review. We’re pleased to hear that you are happy with your Wordery order. Kind regards, Wordery Customer Services

Posted 1 year ago

“Excellent as usual! Great price, good quality book and quick shipping.”

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Posted 1 year ago

“Cheap and good quality”

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Posted 1 year ago

Hi, We've delighted to receive your 5 star review, Thank you for shopping at Wordery! Kind regards, Wordery Customer Services

Posted 1 year ago

“All good thanks 👍”

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Posted 1 year ago

“Always reliable.”

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Posted 1 year ago

“My email was quickly responded to, the responses were quick and the aid was useful, and my problem was resolved quickly.”

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Posted 1 year ago

Hi Vanessa, Thank you for your 5 star review, We are so pleased that we resolved your problem quickly. We hope that you order with Wordery again very soon! Kind regards, Wordery Customer Services

Posted 1 year ago

“Good price, fast shipping, everything as it should be.”

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Posted 1 year ago

“The book arrived quickly and in perfect condition.”

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Posted 1 year ago

Hi Luiza, We are delighted to receive your 5 star review, Thank you for using Wordery, we hope to see you again very soon. Kind regards, Wordery Customer Services

Posted 1 year ago

“I got my book fast and undamaged, I am very pleased with Wordery”

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Posted 1 year ago

Hi Marko, Thank you for your 5 star review, We are delighted to hear that you are taking full advantage of our fast delivery services. Thank you for using Wordery. Kind regards, Wordery Customer Services

Posted 1 year ago

“Very good service: fast and sure. I´ll repeat.”

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Posted 1 year ago

“Purchased items I wanted with ease.”

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Posted 1 year ago

Hi Claudine, We're delighted to receive your 5 star review, Thank you for using Wordery, we hope to see you again very soon. Kind regards, Wordery Customer Services

Posted 1 year ago

“Very efficient service with tracking feature up to the exact date of delivery.”

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Posted 1 year ago

“Good quality book at work very reasonable price - what's not to like.”

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Posted 1 year ago

Wordery.com Ltd is rated 4.7 based on 83,919 reviews