Wordery.com Ltd Reviews

Name: Wordery.com Ltd
Address: Blackwells, 50 Broad Street, Blackwells, 50 Broad Street, Oxford
Rating: 4.70

4.7 Rating 83,961 Reviews

95 %

of reviewers recommend Wordery.com Ltd

Company Reviews

Product Reviews

Metrics

4.7

Based on 83,961 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Wordery.com Ltd 5 star review on 9th September 2023

Anonymous

Wordery.com Ltd 5 star review on 5th July 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was pleased with the products, but the package took almost 3 weeks to arrive, when the confirmation mail said it would take 3 to 6 days. It wasn't a problem because I didn't need the books immediately, but I started worrying and wondering if they were lost.”

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Posted 2 years ago

“Good price for a book but unfortunately my delivery was delayed. I had to wait more than a week as the item was not available.”

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Posted 2 years ago

“Good service and prices. Like the easily searched website. Only let down by packaging..books always end up with bent corners!”

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Posted 2 years ago

“Arrived 13 days after order which was annoying. Otherwise fine.”

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Posted 2 years ago

“A bit of a wait, but overall pleased and will order again.”

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Posted 2 years ago

“Excellent product swift delivery”

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Posted 2 years ago

“Great experience but knocked a star off for delivery times.”

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Posted 2 years ago

“Good service, but free delivery option took quite a long time”

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Posted 2 years ago

“Arrived in time As advertised Thank you”

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Posted 2 years ago

“I am pleased with my purchase, but delivery was slow.”

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Posted 2 years ago

“Good service. Slower than usual as the books were going to N Ireland. Books are usually cheaper with Wordery but this time same as Waterstones”

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Posted 2 years ago

“Easy to order ,& excellent delivery and a fair price compared to other suppliers . However , slightly disappointed with the presentation box . I mistakenly expected it to be a wooden box , not cardboard and properly lockable .”

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Posted 2 years ago

“Would have been 5 stars however my order was late and I had to contact Wordery customer support, they advised that they had been let down by a supplier and would resource form another supplier and that I should receive my order in the next 8 to 10 days. Order duly arrived but why weren’t they more proactive and tell customers of the delay instead of waiting til unhappy customers contact them.”

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Posted 2 years ago

“I am pleased with the book I ordered but thought the delivery time was rather long”

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Posted 2 years ago

“Delivery time was rather long but then again you were about £3 cheaper than Amazon so I can live with that .”

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Posted 2 years ago

“Book delivered well within the estimated delivery date. Very good service”

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Posted 2 years ago

“I don't understand why a question about Wordery morphs into a question about Blackwells. The present transaction with Wolrdery was fine, except that I do wish you'd use Royal Mail for deliveries--much better service if the customer isn't in. PS re the questions below: "Within 5 days" and "Over 7 days" leaves a gap. Do bear in mind that words mean what they mean.”

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Posted 2 years ago

“Quick prompt delivery. For maps it is not always obvious when the map is printed on to plastic then folded, or printed on paper then laminated & folded, or just printed on paper & folded with no protection. Does Wordery sell any maps which are printed on paper then adhered to a linen backing? Not always easy to get back onto the applicable webpage when trying to select the most appropriate map, then leaving the website & coming back to it at a later time. jb”

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Posted 2 years ago

“Book in good condition and packaged well. Delivery very slow hence taking one star away.”

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Posted 2 years ago

“Pleased with the speed of the packet in spite of the PO strike. It would have been better had the delivery man rang the bell as we were at home, instead of just leaving it on the door step.”

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Posted 2 years ago

Wordery.com Ltd is rated 4.7 based on 83,961 reviews