Wordery.com Ltd Reviews

Name: Wordery.com Ltd
Address: Blackwells, 50 Broad Street, Blackwells, 50 Broad Street, Oxford
Rating: 4.70

4.7 Rating 83,961 Reviews

95 %

of reviewers recommend Wordery.com Ltd

Company Reviews

Product Reviews

Metrics

4.7

Based on 83,961 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Wordery.com Ltd 5 star review on 9th September 2023

Anonymous

Wordery.com Ltd 5 star review on 5th July 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order, not the speediest delivery but came when it said. Wish I could have seen inside the book beforehand as we would have liked slightly smaller comic boxes to draw in aimed at older children (9+)”

Helpful Report

Posted 6 years ago

“Book took longer than originally stated to arrive. A week rather than 3-4 days, missing my daughters birthday. When delivered the package was completely open down the side. A bit disappointing, but the book was ok although the top of the spine had been caught.”

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Posted 6 years ago

“Took ages to ship.”

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Posted 6 years ago

“Although delivery was free I didn’t expect to wait just short of two weeks for a book. I bought this to read on holiday but wasn’t able to do so as it hadn’t arrived. Found the same book on Amazon for the same price and could’ve had it next day free of charge as a prime customer. I will use wordery again but not if I’m a hurry for a book.”

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Posted 6 years ago

“I was glad to get the book, Little Orphan Annie in print, but the soft cover and small ln lettering was a disappoint. A hard back with letters, elementary age children could read more easily, would have been better.”

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Posted 6 years ago

“The book was not discounted and shipping took longer than stated (by a few days)”

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Posted 6 years ago

“I waited for my obok too long”

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Posted 6 years ago

“one item took a while, but eventually arrived, I was updated however.”

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Posted 6 years ago

“My book arrived pristine & well packed, but the delay waiting for this meant I'll be weary of ordering further items - OK, this time, but hard to order for a group!”

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Posted 6 years ago

“Did not arrive within the time specified. It took twice as long.”

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Posted 6 years ago

“Delivery took about 3 weeks, when I needed the item as soon as possible. Never had this problem before with Wordery but the one time I needed the item urgently it took 3+ weeks to arrive”

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Posted 6 years ago

“Great Selection. Good Prices Delivery Tracking would be helpful”

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Posted 6 years ago

“Good”

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Posted 6 years ago

“Would have been 5 stars if they'd bothered to respond to my customer service enquiry!”

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Posted 6 years ago

“First time of using and assumed a next day dispatch, not 2 days after order, so goods did not arrive in time. I will use again now I am aware of the process, maybe a note on the web site to ensure an under promise over deliver experience.”

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Posted 6 years ago

“I love that you have books at cheaper prices, and the free shipping is great. I just wish that my books were sent as one shipment instead of multiple if I decide to order multiple books at a time.”

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Posted 6 years ago

“The purchases were at compatible prices however delivery times are disappointing”

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Posted 6 years ago

“When the package came with only one book, the book was in perfect conditions. However, when it came with 2+ books, they were in bad conditions.”

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Posted 6 years ago

“Delivery took a bit longer than I anticipated.”

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Posted 6 years ago

“OK, reasonable delivery time but box parcel was open, too large for book which had rattled around. Perhaps stuck back by royal mail?”

Helpful Report

Posted 6 years ago

Wordery.com Ltd is rated 4.7 based on 83,961 reviews