Wordery.com Ltd Reviews

Name: Wordery.com Ltd
Address: Blackwells, 50 Broad Street, Blackwells, 50 Broad Street, Oxford
Rating: 4.70

4.7 Rating 83,961 Reviews

95 %

of reviewers recommend Wordery.com Ltd

Company Reviews

Product Reviews

Metrics

4.7

Based on 83,961 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Wordery.com Ltd 5 star review on 9th September 2023

Anonymous

Wordery.com Ltd 5 star review on 5th July 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The price and delivery were good, but the corner of the book was bent on arrival.”

Helpful Report

Posted 5 years ago

Hi There - We're very sorry to hear that your book arrived damaged. All our items should arrive in perfect condition and we're sorry to hear that this was not the case with your order. Please see our email we have just sent you regarding this issue with your order.

Posted 5 years ago

“The delivery of a simple book was extremely long. Even after checking and was advised of dates to expect delivery. The delivery was an extra three weeks longer. A book should not take two months to get delivered.”

Helpful Report

Posted 5 years ago

Hi Gino - We're terribly sorry to hear that your parcel was delivered outside of our estimates. We hope we can restore your faith with us again so we have just emailed you to try and resolve this. We hope you will contact us at help@wordery,com for any more issues relating to your order.

Posted 5 years ago

“Item took too long too arrive (10 days) and the packaging for it was excessive for such a small item”

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Posted 5 years ago

“Very easy to order, but quite slow to dispatch the item.”

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Posted 5 years ago

“Packing was too big for the book (yet again) but luckily the postman just managed to bend it through. Otherwise the curse of the red card (yet again).”

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Posted 5 years ago

“Super Delivery and service as always but he boo was scratched and not the best condition”

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Posted 5 years ago

“Delivery took long. Customerservice was helpfull.”

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Posted 5 years ago

“Book I ordered was very collectible so I hoped it would be well packed. Unfortunately it was in a stiff cardboard envelope, no padding and had been pushed in turning a corner over. Only slight damage but slightly annoying.”

Helpful Report

Posted 5 years ago

“Books were in a fairly good condition. Only downside was a few of them came with stains even though the described condition was good as new etc.”

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Posted 5 years ago

“Competitors have free shipping but also have speedier delivery. My books survived but the packaging was damaged again. PLEASE use corner protectors on the books.”

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Posted 5 years ago

“I ordered 3 books and they came in 3 different parcels. I dod not pressurised for the time delivery. Thank you all the same”

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Posted 5 years ago

“Despite the title I ordered being somewhat obscure, the delivery time was too long. You're competing with Amazon, Book Depository and Booktopia...delivery time frames need to be short.”

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Posted 5 years ago

“The service it self was timely and good, cost was decent, but the calendar photographs aren't as capturing as last year's some are actual duplicates from last year. - I do enjoy the b&w stills that shows life in Paris and wants to make you step in and ask is going on- I'm still in Feb dates so hopefully it will get better.”

Helpful Report

Posted 5 years ago

“Took at least four attempts to order what I wanted as my order kept being cancelled without a reason. The customer service team kept asking me to re-order, which I did, however the order kept being cancelled. It was resolved in the end, and delivered quickly though.”

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Posted 5 years ago

“Slow delivery on last order but I was notified and I'd rather support Wordery than the less socially committed alternatives.”

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Posted 5 years ago

“They did supply the books I ordered, but 4 books were split over 3 deliveries, and took 2-3 weeks to arrive. Not the best service tbh...”

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Posted 5 years ago

“Delivered a day later than expected after paying the extra postage.”

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Posted 5 years ago

“Couldn’t understand why you sent the books in small orders when there is so much waste in the world today as it is.”

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Posted 5 years ago

“Alas, it was a map of Rhodes as ordered but it was all in Greek!”

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Posted 5 years ago

“Left outside the front door. Lucky it hadn't started raining!”

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Posted 5 years ago

Wordery.com Ltd is rated 4.7 based on 83,961 reviews