Wordery.com Ltd Reviews

Name: Wordery.com Ltd
Address: Blackwells, 50 Broad Street, Blackwells, 50 Broad Street, Oxford
Rating: 4.70

4.7 Rating 83,919 Reviews

95 %

of reviewers recommend Wordery.com Ltd

Company Reviews

Product Reviews

Metrics

4.7

Based on 83,919 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Wordery.com Ltd 5 star review on 9th September 2023

Anonymous

Wordery.com Ltd 5 star review on 5th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Despite delivery date pf about 2 weeks it arrived even earlier. Thanks for good services.”

Helpful Report

Posted 3 months ago

Hi, Thank you for your feedback. We’re glad to hear that your order arrived earlier than expected. It's great to know our service met your expectations. We appreciate your support and hope that you'll choose to order with us again! Kind regards, Wordery Customer Services

Posted 3 months ago

“I am happy that Wordery exists, I ordered books twice or three times and everything was correct. The bes book shopping experience, since my favorite online book shop was closed.”

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Posted 3 months ago

Hi Jelena, Thank you so much for your kind feedback. We're delighted to be your go-to bookshop and are thrilled that you've had a great experience with us each time. We're honoured to fill the gap left by your previous favourite bookstore and look forward to serving you again! Kind regards, Wordery Customer Services

Posted 3 months ago

“Great that you are not Amazon”

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Posted 3 months ago

“Bought some gifts for my parents online and they were received on time in good condition. Good choices and reasonable prices.”

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Posted 3 months ago

Hi Carly, Thank you for your review! We're so pleased to hear that the gifts for your parents arrived on time and in great condition. We appreciate your support and hope to help you find more gifts in the future! Kind regards, Wordery Customer Services

Posted 3 months ago

“Very good.”

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Posted 3 months ago

“My experience with Wordery was second to none. I was expecting one volume of three and I got all three for £75. But most importantly, the customer service was brilliant and sincerely caring regarding the several emails we exchanged concerning my order. I would use Wordery again. Thanks!”

Helpful Report

Posted 3 months ago

Hi Graham, Thank you for your fantastic review. We’re so glad you were pleased to receive all three volumes for £75—that’s a great find! It’s especially rewarding to hear that our customer service team provided the support you needed through your email exchanges. Your experience means a lot to us, and we hope to see you again very soon! Kind regards, Wordery Customer Services

Posted 3 months ago

“Very good, only criticism is that I don't seem to be able to do pre-orders - at least I've not been able to, when Amazon is offering that service”

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Posted 3 months ago

Hi, Thank you for your 5 star feedback. We’re glad to hear you had a positive experience with us. We appreciate your input about pre-orders, and we understand how important that feature can be. We're always looking to improve our services, so we'll definitely take your suggestion into consideration. Kind regards, Wordery Customer Services

Posted 3 months ago

“quick response to questions - also effective”

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Posted 3 months ago

“Good delivery and the books were on good condition.”

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Posted 3 months ago

“Great way to buy books you love, de;pvered to your door!”

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Posted 3 months ago

“like book deposity in past time”

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Posted 3 months ago

“Excellent service. Reliable delivery.”

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Posted 3 months ago

“Great products and prices! Arrived promptly!”

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Posted 3 months ago

“As a French bookworm with a thing about English, I am very happy to have Wordery to feed my hobby. In spite of Brexit, prices do not strain my wallet too much and books are delivered quickly. Congratulations!”

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Posted 3 months ago

Hi Eric, Thank you for your positive review! We’re thrilled to hear that Wordery is the perfect fit for your book-loving hobby, especially with your interest in English. It’s great to know that our prices remain reasonable and delivery is prompt, even with the challenges of Brexit. We truly appreciate your support and look forward to continuing to serve your reading needs! Kind regards, Wordery Customer Services

Posted 3 months ago

“Good option for buying English books in Europe”

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Posted 3 months ago

“A very good selection of books from all sorts of fields, very good service.”

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Posted 3 months ago

“Wordery is great.”

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Posted 3 months ago

“I use wordery regularly. The website is easy to use and the books usually arrive quickly.”

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Posted 3 months ago

“Wordery is very good, but the cardboard box of your packages are too light compared to the weight of the books that I order from you. My last package was open. One time my package was empty.”

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Posted 3 months ago

“The books arrive as expected, in good condition, wrapped in a cardboard box, though another layer of bubble wrap or something would be greatly appreciated, so that the books don't suffer from small dents.”

Helpful Report

Posted 3 months ago

Wordery.com Ltd is rated 4.7 based on 83,919 reviews