Wordery.com Ltd Reviews

Name: Wordery.com Ltd
Address: Blackwells, 50 Broad Street, Blackwells, 50 Broad Street, Oxford
Rating: 4.70

4.7 Rating 83,919 Reviews

95 %

of reviewers recommend Wordery.com Ltd

Company Reviews

Product Reviews

Metrics

4.7

Based on 83,919 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Wordery.com Ltd 5 star review on 9th September 2023

Anonymous

Wordery.com Ltd 5 star review on 5th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wordery had the books I wanted to buy. I also saw that they had Christmas cards at a good price. Got them nice and early for Christmas 2023. Great to have free postage. The orders also didn't take long to arrive although i live in greece.”

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Posted 1 year ago

“Prompt, efficient service with a great range”

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Posted 1 year ago

Hi Gillian, Thank you for your 5 star review! We hope to see you at Wordery again soon. Kind regards, Wordery Customer Services

Posted 1 year ago

“Always excellent service - usually have the book I want - and no delivery charge - my 'go-to' book company”

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Posted 1 year ago

“If you don't know Cixin Liu you don't live, therefore you don't read this, so why bother?”

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Posted 1 year ago

“The book arrived in good time and was well packaged”

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Posted 1 year ago

Hi, Thank you for your review, We are delighted to hear that your book arrived in good time, thank you for using Wordery! Kind regards, Wordery Customer Services

Posted 1 year ago

“Prompt delivery, competitive price.”

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Posted 1 year ago

“Really good way for acquiring books. Good service and quick delivery. Thank you Wordery.”

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Posted 1 year ago

Hi Helen, Thank you for your lovely feedback, We hope to see you at Wordery again soon! Kind regards, Wordery Customer Services

Posted 1 year ago

“Great prices and selection”

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Posted 1 year ago

“Exceleny packaging, items always arrive in great condition. I only wish they would send bulk orders in big boxes instead of individual little packages.”

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Posted 1 year ago

“you really need bigger selection of books, before i was buying on Bookdepository and they used to have head bigger selection of books on the subject of eastern spirituality”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Often buy books from Wordery as I usually find them to be cheaper, free postage and very quick service.”

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Posted 1 year ago

Hi Lorna, Thank you for leaving such positive feedback. We hope to see you at Wordery again soon! Kind regards, Wordery Customer Services

Posted 1 year ago

“Good, will repeat”

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Posted 1 year ago

“I never got the book but at least they made the refund”

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Posted 1 year ago

Hi, I’m sorry to hear your order did not arrive. I’ve checked the tracking details for your order which confirms the parcel was returned back to us due to Correos being unable to locate the address. If you experience any delivery issues with a future order, please do not hesitate to contact us on help@wordery.com. Kind regards, Wordery Customer services

Posted 1 year ago

“Good collection of books but I missed the VAT/Customs notification on my order. Would be helpful to know how much the total cost would be before the purchase. With kind regards”

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Posted 1 year ago

Hi Mito, Thank you for your review. Our parcels meet all requirements for parcels entering the EU so there should be no customs charge due for your Wordery order. If you have not yet received your order or if you require further assistance, please contact us via email at help@wordery.com so our customer service team can assist you further. Kind regards, Wordery Customer Services

Posted 1 year ago

“Very prompt and good value.”

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Posted 1 year ago

Hi Clive, Thank you for your review, We are delighted to hear your 5 star feedback, thank you for using Wordery! Kind regards, Wordery Customer Services

Posted 1 year ago

“Delivary was on time, box was a little bit damaged but no big deal, will buy again from you.”

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Posted 1 year ago

“Great service - delivery as indicated after purchase, and no extra fee on delivery into EU from a UK order..... perfect!”

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Posted 1 year ago

Hi Jane, Thank you for your review, We are very happy to hear your positive feedback about our service. We are also happy to hear that you are using our free delivery service to the EU. We hope to see you at Wordery again soon! Kind regards, Wordery Customer Services

Posted 1 year ago

“Wordery is speedy, reliable and the prices are good.”

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Posted 1 year ago

“Reasonable pricing with free delivery to EU. BD closed and this is the best alternative company! Definitely will come back!”

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Posted 1 year ago

Wordery.com Ltd is rated 4.7 based on 83,919 reviews