Wordery.com Ltd Reviews

Name: Wordery.com Ltd
Address: Blackwells, 50 Broad Street, Blackwells, 50 Broad Street, Oxford
Rating: 4.70

4.7 Rating 83,961 Reviews

95 %

of reviewers recommend Wordery.com Ltd

Company Reviews

Product Reviews

Metrics

4.7

Based on 83,961 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Wordery.com Ltd 5 star review on 9th September 2023

Anonymous

Wordery.com Ltd 5 star review on 5th July 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service but I do miss receiving a free Wordery book mark with each book. I haven’t received a book mark with any of my last 15 purchases.”

Helpful Report

Posted 5 years ago

“3 of the last 4 books I have received have had a damaged cover - 2 paperbacks with a corner turned over, 1 hardback with a torn dust jacket. Please be more careful.”

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Posted 5 years ago

“Shipping incredibly slow and updates non existent.”

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Posted 5 years ago

“I am happy with your service Thanks”

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Posted 5 years ago

“In error I placed an order for two books instead of one .I would have expected on enquiry if this was an error.”

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Posted 5 years ago

“Fantastic experience bar one thing which makes me give less stars, instead of very good, the packaging. A terrible use of precious resources. A huge big cardboard box for a really small set of cards. If you change this you will get a full star rating as the rest of my purchasing experience was A1.”

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Posted 5 years ago

“My order was a Christmas present ordered on the 4th December, it didn't arrive until 3 days after Christmas. I sent an email when Christmas was drawing close and was assured it would be ok. Disappointing, I originally saw this book on Amazon but wanted to avoid giving them yet more business which is why I chose Wordery.”

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Posted 5 years ago

“Every item was shipped at different inconvenient times and I did not know that some items would not be arriving till after Christmas”

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Posted 5 years ago

“Delivery information extremely poor”

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Posted 5 years ago

“Order placed for an 'in stock' product on 29 Nov with estimated delivery of 6 - 12 working days. Delivered after around 18 working days. Quite slow turn arounds so if your using wordery because they're cost effective (which they are), buy waaay in advance of when you need the item.”

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Posted 5 years ago

“Delivery was longer than expected”

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Posted 5 years ago

“Product arrived as described. Delivery promised for next day but took 2 days to arrive.”

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Posted 5 years ago

“Would give this company five stars only it takes a long time for delivery.”

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Posted 5 years ago

“Although your ordering service was very good, I thought it was a little odd that the 4 books I ordered came in 3 separate deliveries.”

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Posted 5 years ago

“Disappointed with packaging for this order as the front cover and first 30 pages creased and bent out of shape. Damaged goods. This was a Christmas present so committed to presenting.”

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Posted 5 years ago

“Well packed and received on time.....just !”

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Posted 5 years ago

“Product and price were good but oh so slow on the dispatch 5 days from order to dispatch thats a long time these days. So Wordery are fine but give yourself plenty of time if ordering for a gift.”

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Posted 5 years ago

“Sufficient”

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Posted 5 years ago

“Quick delivery, but the book case was bit damaged (not good as the book is going to be gifted)”

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Posted 5 years ago

“Book was a very good price with large discount but took a while to arrive missing xmas dates”

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Posted 5 years ago

Wordery.com Ltd is rated 4.7 based on 83,961 reviews