Wordery.com Ltd Reviews

Name: Wordery.com Ltd
Address: Blackwells, 50 Broad Street, Blackwells, 50 Broad Street, Oxford
Rating: 4.70

4.7 Rating 83,919 Reviews

95 %

of reviewers recommend Wordery.com Ltd

Company Reviews

Product Reviews

Metrics

4.7

Based on 83,919 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Wordery.com Ltd 5 star review on 9th September 2023

Anonymous

Wordery.com Ltd 5 star review on 5th July 2023

Anonymous

Anonymous // 01/01/2019

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“Nice selection of books and other related things, good prices and free delivery.”

Helpful Report

Posted 5 months ago

Hi Karmen, Thank you for your positive review, We're delighted to hear that you enjoyed our selection of books, good prices and free delivery. We hope you'll choose to order with us again! Kind regards, Wordery Customer Services

Posted 5 months ago

“Promp delivery, excellent state of the book”

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Posted 5 months ago

Hi, Thank you so much for your kind review! We are thrilled to hear that your order was delivered promptly and that the book arrived in excellent condition. Kind regards, Wordery Customer Services

Posted 5 months ago

“Good books and service.”

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Posted 6 months ago

Hi, Thank you for your positive review. We hope to see you at Wordery again very soon! Kind regards, Wordery Customer Services

Posted 6 months ago

“Good selection of books with competitive prices. Efficient ordering and delivery service.”

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Posted 6 months ago

Hi, Thank you so much for your kind review! We're delighted to hear that you enjoyed our selection of books and found our prices competitive. It’s wonderful to know that our ordering and delivery service met your expectations. Your feedback encourages us to keep striving for excellence. We look forward to serving you again soon! Kind regards, Wordery Customer Services

Posted 6 months ago

“Excellent condition, decent delivery time. 10/10”

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Posted 6 months ago

Hi, Thank you for your kind review. We're really pleased to hear that you rate our service 10/10! We strive to offer the best service we possibly can! We hope to see you at Wordery again soon. :)

Posted 6 months ago

“Very happy with your service! Since I live in a small island in Portugal, I dont have access to a lot of things. And this site, your company, allows me to acquire the things I want, and expand my horizons. Thank you so much!”

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Posted 6 months ago

Hi Andreia, Thank you for your kind review! We're delighted to hear that you have had a good experience with us and that our deliveries are reaching you in good time despite your rather remote location! We hope that your horizons will continue to expand that that we will see you again soon! :)

Posted 6 months ago

“Wordery is easy to use with lot of reference avaiable. Sadly, I can't gave a better rating, since most of the reference are nearly always unavaible in stock. As an oversea customer, buying books one by one when they become avaiable (if they does) ain't really efective. There even is a couple of books, not that old, that have been marked as unavaible for more than 1 year without any moment they where back in stock, when I can see them in stock on other selling site (although as thoses site make you pay the Country toll, it's not really worth buying from is the book is not worth a lot...).”

Helpful Report

Posted 6 months ago

Hi Jean, Thank you for your review. We're pleased to hear that you find our site easy to use, but at the same time we're sorry to hear that you have found books you'd like to order that are currently unavailable. We work with a variety of publishers, wholesalers, distributors and other various suppliers across the world to ensure that we can offer the widest range of books possible. However, sometimes books can be unavailable due to a variety of factors, such as the titles being out of print or not available for sale in a specific region. You can be notified of more stock of any given item being made available if the book is on your Wordery wishlist. To add to your wishlist, you just need to create (or log in to) a My Wordery account and click the button "Add to My Wishlist" on the product page. We hope this information is helpful, but if you'd like more information or if there's anything else you'd like to talk about, you can reach our customer services team at help@wordery.com. :)

Posted 6 months ago

“very easy to find what I am looking for and to place an order. Shipping is relatvly fast as well.”

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Posted 6 months ago

Hi Anna, Thank you for yoiur kind review! We're really pleased to hear that you've had a good experience with us and that you find our website easy to use! We hope that we will see you again soon! :)

Posted 6 months ago

“Good price, rapid dispatch, excellent packaging. Any delay was down to the postal service.”

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Posted 6 months ago

Hi William, Thank you for your positive review! We're delighted to hear that you have had a good experience with us and find our prices, dispatch times and packaging excellent! If you ever experience any delays or other problems with delivery, please don't hesitate to get in touch with our customer services team - you can reach them by emailing help@wordery.com We hope to see you again soon!

Posted 6 months ago

“Wordery is a great business that sends the books really, really fast and at a good price.”

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Posted 6 months ago

Hi David, Thank you for your review! We're pleased to hear that you have enjoyed our service and have found our delivery times and prices agreeable! We try our best! We hope to see you again at Wordery soon. :)

Posted 6 months ago

“They had the book I required as a present for my wife and she was happy with it.”

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Posted 6 months ago

Hi Chris, Thank you for your positive review! We're really pleased to hear that you found the book you were looking for on our website and that it arrived in time for you to give it as a gift! We hope your wife is enjoying the book. :)

Posted 6 months ago

“Excellent choice, competitive pricing & easy delivery.”

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Posted 6 months ago

Hi Phil, Thank you for youir kind review! We're pleased to hear that you have had a positive experience with us and like our selection of books, in addition to our prices and delivery times! We hope to see you again at Wordery soon!

Posted 6 months ago

“So far, my experiences with Wordery have been positive. Orders are usually dispatched within two working days and get to me in 8-10 working days, here in the middle of Europe.”

Helpful Report

Posted 6 months ago

Hi, Thank you for your postiive review! We're delighted to hear that you've had a good experience with us and that your deliveries have arrived promptly! The dispatch times on our items can vary, but we aim to deliver anywhere in the EU within 10 - 15 working days. We're very pleased to hear that we have beaten our own estimates for your orders!

Posted 6 months ago

“Amazing prices ❤️ and free shipping, my number 1 bookstore.”

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Posted 6 months ago

Hi David, Thank you for your positive review! We're pleased to hear that you like our prices and shipping! We hope to see you again soon!

Posted 6 months ago

“Fast post good price”

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Posted 6 months ago

“Great collection of books!”

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Posted 6 months ago

Hi, Thank you for your postiive review! We're delighted to hear that you like the range of titles that we offer! We source our books from a variety of publishers and suppliers across the world to ensure that we can offer the widest range of titles possible! We hope to see you again soon. :)

Posted 6 months ago

“Really pleased to have discovered Wordery, I was after a specific title that was somewhat hard to find & was significantly marked up everywhere else. to the point it was significantly cheaper to order from the publisher directly and pay the oversees shipping. Which felt exploitative. Wordery was the only site that offered it at RRP here in the UK. The ordering process itself was seamless , it was dispatched the day after ordering and I received it within 5 days. My only constructive feedback would be the delivery partner they’ve chosen (Evri) aren’t that reliable , Evri frequently reschedule & delay deliveries, I would have received the title in 4 days had they adhered to the initial date. but that’s nothing to do with Wordery themselves. I usually buy my books used but I Would absolutely purchase from them again. it’s nice to know of a reliable alternative to companies like Amazon who have questionable ethical practices to say the least.”

Helpful Report

Posted 6 months ago

Hi Gina, Thank you for your positive review! We're delighted to hear that you have had a good experience with us, both in terms of the ease of use of our website, the range of books we're able to offer and our prices! Regarding the couriers we use: we use a variety of couriers, based on the value, size and weight of the parcels we send. The couriers we use include Royal Mail, Evri, DHL and others. While our couriers are usually very reliable, if ever you encounter a problem with delivery, or if there's anything else you'd like to discuss about your order, please don't hesitate to contact our customer services team at help@wordery.com. They're always happy to help! Again, thank you for your positive review. We hope to see you again soon! :)

Posted 6 months ago

“Perfect book. Thank you”

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Posted 6 months ago

Hi Brian, Thank you for your review! We're pleased to hear that you found the book you wanted on Wordery.com. We do try our best to offer the widest range of titles we possibly can! We hope to see you again soon. :)

Posted 6 months ago

“They are always excellent and they are NOT part of the Amzn corporation, which is really important to me. Much recommended.”

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Posted 6 months ago

Hi Julia, Thank you for your postiive review. We're delighted to hear that you have had a positive experienced with us! We hope we'll see you again soon! :)

Posted 6 months ago

“It was fast, there were no issues”

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Posted 6 months ago

Hi Matyas, Thank you for your positive review! We're really pleased to hear that you had a good experience with us and that your order was delivered in good time. We hope to see you again soon!

Posted 6 months ago

Wordery.com Ltd is rated 4.7 based on 83,919 reviews