Wordery.com Ltd Reviews

Name: Wordery.com Ltd
Address: Blackwells, 50 Broad Street, Blackwells, 50 Broad Street, Oxford
Rating: 4.70

4.7 Rating 83,961 Reviews

95 %

of reviewers recommend Wordery.com Ltd

Company Reviews

Product Reviews

Metrics

4.7

Based on 83,961 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Wordery.com Ltd 5 star review on 9th September 2023

Anonymous

Wordery.com Ltd 5 star review on 5th July 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very happy with my purchases of books and calendar.The delivery of the items were in good time for Christmas and great gifts”

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Posted 2 years ago

“Delivered on time without hassle.”

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Posted 2 years ago

“Good to have an alternative to Amazon although I think they’ve been bought up by conglomerate. Happy with our service, prompt delivery.”

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Posted 2 years ago

“Book was in very good condition, like new. Delivery was a little slow.”

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Posted 2 years ago

“Pretty slick service, nothing comes to mind except the word excellent!”

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Posted 2 years ago

“The book we ordered before Christmas was delivered by the delivery company on 3.1.2023 . They didn't even ring our door bell. The tracking data on their website was very poor. we realise it was mainly due to the Royal mail strikes etc However as for the book itself, it came excellently packed. We had to send it to Sheffield as it was a Christmas present for our son in law, who returned home after Christmas. Wordery responded”

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Posted 2 years ago

“I ordered 2 books, but they were sent in separate packages on different dates. It was a pity that the one which was a present arrived later so I had to post it on again to the recipient - making it more expensive and late for Christmas. If they had arrived together or the other way around, this would have been perfect. Both books are lovely, in good packaging so perfect condition and made good gifts.”

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Posted 2 years ago

“The book 'Knowing your machinery' is full of interesting information but is much smaller than I anticipated. I bought it for my young grandson so this was a disappointment. However, the delivery time was good.”

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Posted 2 years ago

“You guys seem great, and very professional. There was a delay with the postage, but that could be down to it being a couple of weeks before Christmas and the volume of customers you'd have had. Not the biggest fan of Evri- the rebranded Hermes- but I'm sure you have your reasons for using them, and any umbrage I have with them is separate from you guys. Shoutout to your colleague Ashley by the way, his communication was great.”

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Posted 2 years ago

“Easy to find what I was looking for and competitive pricing.”

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Posted 2 years ago

“was very good, only bad thing was shipping but that was because of strikes so not ur fault!”

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Posted 2 years ago

“I was happy to receive our Christmas book before Christmas even though it wasn’t due to arrive until January. It arrived in a very beaten up cardboard sleeve and unfortunately the book was slightly damaged on its cover. The recording part worked although the sound is so quiet you have to really listen to hear it.”

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Posted 2 years ago

“Parcel and it’s contents arrived on time - very happy with my purchase.”

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Posted 2 years ago

“Book was late by over a week but Royal mail were the problem”

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Posted 2 years ago

“I was anxious for last two items to arrive. I suspect that it was due to mail strikes but luckily the parcels arrived the day before we left.”

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Posted 2 years ago

“Books came quickly and in decent condition, however some had a few small creases. Might be better to wrap the books to prevent such thing”

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Posted 2 years ago

“Bought this for our 9 year old Grandson and it was a big hit. The only thing I'd say to Wordery is it took a lot longer to arrive than we expected because of the company they used to deliver (hence the 4 stars not 5). That was disappointing but the item itself is great”

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Posted 2 years ago

“Easy to order. Quick delivery. One small quibble - slight degradation of one of the book cover corners, but not much of an issue.”

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Posted 2 years ago

“Competitive prices and free delivery regardless.”

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Posted 2 years ago

“Probably due to Royal Mail striking my order took ages to arrive. My diary is lovely and just what I wanted.”

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Posted 2 years ago

Wordery.com Ltd is rated 4.7 based on 83,961 reviews