Wordery.com Ltd Reviews

Name: Wordery.com Ltd
Address: Blackwells, 50 Broad Street, Blackwells, 50 Broad Street, Oxford
Rating: 4.70

4.7 Rating 83,972 Reviews

95 %

of reviewers recommend Wordery.com Ltd

Company Reviews

Product Reviews

Metrics

4.7

Based on 83,972 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Wordery.com Ltd 5 star review on 9th September 2023

Anonymous

Wordery.com Ltd 5 star review on 5th July 2023

Anonymous

Anonymous // 01/01/2019

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“very easy to find what I am looking for and to place an order. Shipping is relatvly fast as well.”

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Posted 11 months ago

Hi Anna, Thank you for yoiur kind review! We're really pleased to hear that you've had a good experience with us and that you find our website easy to use! We hope that we will see you again soon! :)

Posted 11 months ago

“Good price, rapid dispatch, excellent packaging. Any delay was down to the postal service.”

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Posted 11 months ago

Hi William, Thank you for your positive review! We're delighted to hear that you have had a good experience with us and find our prices, dispatch times and packaging excellent! If you ever experience any delays or other problems with delivery, please don't hesitate to get in touch with our customer services team - you can reach them by emailing help@wordery.com We hope to see you again soon!

Posted 11 months ago

“Wordery is a great business that sends the books really, really fast and at a good price.”

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Posted 11 months ago

Hi David, Thank you for your review! We're pleased to hear that you have enjoyed our service and have found our delivery times and prices agreeable! We try our best! We hope to see you again at Wordery soon. :)

Posted 11 months ago

“They had the book I required as a present for my wife and she was happy with it.”

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Posted 11 months ago

Hi Chris, Thank you for your positive review! We're really pleased to hear that you found the book you were looking for on our website and that it arrived in time for you to give it as a gift! We hope your wife is enjoying the book. :)

Posted 11 months ago

“Excellent choice, competitive pricing & easy delivery.”

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Posted 11 months ago

Hi Phil, Thank you for youir kind review! We're pleased to hear that you have had a positive experience with us and like our selection of books, in addition to our prices and delivery times! We hope to see you again at Wordery soon!

Posted 11 months ago

“So far, my experiences with Wordery have been positive. Orders are usually dispatched within two working days and get to me in 8-10 working days, here in the middle of Europe.”

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Posted 11 months ago

Hi, Thank you for your postiive review! We're delighted to hear that you've had a good experience with us and that your deliveries have arrived promptly! The dispatch times on our items can vary, but we aim to deliver anywhere in the EU within 10 - 15 working days. We're very pleased to hear that we have beaten our own estimates for your orders!

Posted 11 months ago

“Amazing prices ❤️ and free shipping, my number 1 bookstore.”

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Posted 11 months ago

Hi David, Thank you for your positive review! We're pleased to hear that you like our prices and shipping! We hope to see you again soon!

Posted 11 months ago

“Fast post good price”

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Posted 11 months ago

“Great collection of books!”

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Posted 11 months ago

Hi, Thank you for your postiive review! We're delighted to hear that you like the range of titles that we offer! We source our books from a variety of publishers and suppliers across the world to ensure that we can offer the widest range of titles possible! We hope to see you again soon. :)

Posted 11 months ago

“Really pleased to have discovered Wordery, I was after a specific title that was somewhat hard to find & was significantly marked up everywhere else. to the point it was significantly cheaper to order from the publisher directly and pay the oversees shipping. Which felt exploitative. Wordery was the only site that offered it at RRP here in the UK. The ordering process itself was seamless , it was dispatched the day after ordering and I received it within 5 days. My only constructive feedback would be the delivery partner they’ve chosen (Evri) aren’t that reliable , Evri frequently reschedule & delay deliveries, I would have received the title in 4 days had they adhered to the initial date. but that’s nothing to do with Wordery themselves. I usually buy my books used but I Would absolutely purchase from them again. it’s nice to know of a reliable alternative to companies like Amazon who have questionable ethical practices to say the least.”

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Posted 11 months ago

Hi Gina, Thank you for your positive review! We're delighted to hear that you have had a good experience with us, both in terms of the ease of use of our website, the range of books we're able to offer and our prices! Regarding the couriers we use: we use a variety of couriers, based on the value, size and weight of the parcels we send. The couriers we use include Royal Mail, Evri, DHL and others. While our couriers are usually very reliable, if ever you encounter a problem with delivery, or if there's anything else you'd like to discuss about your order, please don't hesitate to contact our customer services team at help@wordery.com. They're always happy to help! Again, thank you for your positive review. We hope to see you again soon! :)

Posted 11 months ago

“Perfect book. Thank you”

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Posted 11 months ago

Hi Brian, Thank you for your review! We're pleased to hear that you found the book you wanted on Wordery.com. We do try our best to offer the widest range of titles we possibly can! We hope to see you again soon. :)

Posted 11 months ago

“They are always excellent and they are NOT part of the Amzn corporation, which is really important to me. Much recommended.”

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Posted 11 months ago

Hi Julia, Thank you for your postiive review. We're delighted to hear that you have had a positive experienced with us! We hope we'll see you again soon! :)

Posted 11 months ago

“It was fast, there were no issues”

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Posted 11 months ago

Hi Matyas, Thank you for your positive review! We're really pleased to hear that you had a good experience with us and that your order was delivered in good time. We hope to see you again soon!

Posted 11 months ago

“easy process, quick delivery”

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Posted 11 months ago

Hi, Thank you for your kind review. We're pleased to hear that you have good experience with us and that our website was easy to use and your delivery was quick! We hope to see you again at Wordery soon. :)

Posted 11 months ago

“When Amazon shuttered The Book Depository I was looking for an alternative that offered free shipping worldwide. I have dozens of links to books on my blog. Because you can link to any book using Wordery's URL and the ISBN, I was quickly able to update the links. This was also useful when recreating my wishlist which contained over a hundred entries. I've ordered many books from Wordery since then. The prices are competitive. Delivery is prompt. And Bezos doesn't need any more money.”

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Posted 11 months ago

Hi Andrew, Thank you for your positive review. We're delighted to hear that you are finding us to be a good alternative to Book Depository and find our prices and deliveries suitable for your needs! We're also really happy to hear that you like our wishlists! We hope that we'll see you again soon! :)

Posted 11 months ago

“As always, my order from Wordery was perfect: communication was excellent and my book which was very competitively priced arrived speedily, securey packed and in perfect condition.”

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Posted 11 months ago

Hi Anna, Thank you for your positive review! We're delighted to hear that you have had a good experience with Wordery and found our prices, delivery times and packaging most agreeable! We hope to see you again soon!

Posted 11 months ago

“I am very happy with the order! The prices are great. The books I ordered arrived before the expected delivery date and in excellent condition. I will definitely order again.”

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Posted 11 months ago

Hi, Thank you for your kind review. We're pleased to hear that you are happy with your order and that the delivery was speedy! We hope to see you again soon! :)

Posted 11 months ago

“Books arrived slightly damaged, one corner was slightly crunched. Content is more important.”

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Posted 11 months ago

Hi Jonas, Thank you for your review. We're sorry to hear that your order arrived damaged. In the case that an order arrives with you in anything other than mint condition, please get in touch with our customer services team who will be happy to help you. You can reach them by emailing help@wordery.com

Posted 11 months ago

“First time and everything went very well.”

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Posted 11 months ago

Hi, Thank you for your 5 star review. We're delighted to hear your first time positive experience with us, we hope that you'll choose to order with us again very soon! Kind regards, Wordery Customer Services

Posted 11 months ago

“v.quick;reliable”

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Posted 1 year ago

Hi Anthony, Thank you for your positive review! We're pleased to hear that you have a good experience with us! We hope to see you again soon. :) Kind regards, Wordery Customer Services

Posted 11 months ago

Wordery.com Ltd is rated 4.7 based on 83,972 reviews