Wordery.com Ltd Reviews

Name: Wordery.com Ltd
Address: Blackwells, 50 Broad Street, Blackwells, 50 Broad Street, Oxford
Rating: 4.70

4.7 Rating 83,961 Reviews

95 %

of reviewers recommend Wordery.com Ltd

Company Reviews

Product Reviews

Metrics

4.7

Based on 83,961 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Wordery.com Ltd 5 star review on 9th September 2023

Anonymous

Wordery.com Ltd 5 star review on 5th July 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I haven't received my order yet and it's been more than a month!!!”

Helpful Report

Posted 4 years ago

“The book which we received had creased pages inside. The book should of been checked before despatch.”

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Posted 4 years ago

“Book had large stress wrinkle which spoiled it's look.”

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Posted 4 years ago

“I can understand the longer delivery delays because of the coronavirus. The replies to my emails were not prompt. I had to send several before I got a reply. The main thing the book is valuable to me!”

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Posted 4 years ago

“Good and come on time”

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Posted 4 years ago

“We were happy with the service etc but the product - Premium Clear Vinyl ROLL - roll being the operative word - had been folded leaving creases which were impossible to remove. As this was for a protective covering of a scrapbook for our Granddaughter I’m afraid it was unusable and we had to source an alternative from another supplier.”

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Posted 4 years ago

“Service much slower than normal. let's hope it is due entirely to lockdown”

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Posted 4 years ago

“Considering the current global circumstances, my message is thank you. The shipment was global, order placed on Mar 25th and received the first week of May. The book came at its time. Have a blessed one.”

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Posted 4 years ago

“Great prices, products turned up on time and in good condition. Had issue paying on mobile (latest iOS on safari). Had to pay on laptop.”

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Posted 4 years ago

“All good except for the long delivery - 30+ days - but I don't blame Wordery. Most likely a function of Covid 19 and consequent transportation issues.”

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Posted 4 years ago

“The book is not suitable for UK customers as most of the recipes and ingredients are not used on a daily basis here. There should be more UK staple food listings and break downs, not American . THE BOOK HAS BEEN A WASTE OF MONEY”

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Posted 4 years ago

“Things are difficult at the moment, but the books were late and the tracking bore little relationship to when the books arrived. I don't know why three books ordered at the same time, which arrived together, need separate packages.”

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Posted 4 years ago

“Missing a book!”

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Posted 4 years ago

“Still waiting for delivery!”

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Posted 4 years ago

“Nimrod Boys arrived as described although it was a little later than advised. However, the price of the book was a few pound less than competitors so I would use Wordery again. The book was well packaged and thus was immaculate on delivery.”

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Posted 4 years ago

“I initially wanted to purchase 2 books that had been reviewed In Saga Magazine and noted as published/released for sale however when I entered detail it said "no Match" found and further attempts with all the published detail from the magazine brought no result. In need of a gift to be posted to recipient during lockdown I just chose something that was listed. Postal service wasn't as quick as quoted but at present postage is slower than normal.”

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Posted 4 years ago

“In some deliveries the books arrive with a bit of damage.”

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Posted 4 years ago

“I was disappointed with the size of the stained glass window books, they are tiny and I couldn’t see the size when I checked.”

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Posted 4 years ago

“Delivery and correspondence was fine. The book actually had 10 or so pages which hadn’t been separated (as in they were stuck together on both sides and not cut at manufacturing). Had to cut them myself”

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Posted 4 years ago

“I am normally really pleased with the quality of the books that I receive. However on this occasion a number of the books that were delivered either had bubbles under the film on the book cover, or broken corners where it looks as though the book had been dropped.”

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Posted 4 years ago

Wordery.com Ltd is rated 4.7 based on 83,961 reviews