Wordery.com Ltd Reviews

Name: Wordery.com Ltd
Address: Blackwells, 50 Broad Street, Blackwells, 50 Broad Street, Oxford
Rating: 4.70

4.7 Rating 83,961 Reviews

95 %

of reviewers recommend Wordery.com Ltd

Company Reviews

Product Reviews

Metrics

4.7

Based on 83,961 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Wordery.com Ltd 5 star review on 9th September 2023

Anonymous

Wordery.com Ltd 5 star review on 5th July 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived in good condition, took a while to actually ship though”

Helpful Report

Posted 2 years ago

“All good, four stars due delivery as stated but possibly a little longer than I would have expected, but postal problems may have affected the time taken.”

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Posted 2 years ago

“As good as ever although one book took longer to arrive. They notified me of the changes with time and it arrived safely if a bit late.”

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Posted 2 years ago

“I'm usually very satisfied with wordery but my latest order took several weeks to arrive. Hence the 4 stars instead of the usual 5”

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Posted 2 years ago

“Love that you are an alternative to Amazon and have everything I've wanted to order. The only issue I have is that we made two orders of 6 and then 3 the next day but they came in 8 separate deliveries on different days - surely not cost effective or environmentally friendly? You can try too hard to be like Amazon when it isn't necessary”

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Posted 2 years ago

“I discovered Wordery about 8 years ago, and have found them to be remarkably good value and reliable. This last purchase I couldn’t find a book I had heard about - but this is unusual. I did find another suitable book for a friend as a Christmas present.”

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Posted 2 years ago

“I wanted a Latin-American Spanish phrase book for a holiday trip, and Wordery had a copy at a fair price with 'free' delivery. The book was exactly as described. Delivery was reasonably fast. Many thanks.”

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Posted 2 years ago

“Quality delivery”

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Posted 2 years ago

“Very good and reliable service in general, but there is an increasing tendency to allow books to becom slightly damaged as they leave the warehousing. I take it the process for collecting from the shelf is mechanical. If so, you need to watch that the dustjackets and bindings of your books do not suffer. They can also become damaged in the packaging process. It's happening more often than it used to - a sign of the times, unfortunately, but Wordery was always so good at sending top-quality books through the post. Try and investigate the technical process a bit, and modify it where necessary. Thanks!”

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Posted 2 years ago

“Prompt delivery but unfortunately left on the doorstep in the rain,not good for a book! Glad it was not a present,dried in the airing cupboard quite well.”

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Posted 2 years ago

“Wordery fine but item very over priced for what it is. Very disappointing.”

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Posted 2 years ago

“No problem with Wordery. Only thing is that we buy most of our reading on Kindle. Proper books we buy are usually non-fiction as they don't work on Kindle. Suggestion work hard on your non-fiction offering.”

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Posted 2 years ago

“It took longer than expected to deliver the book”

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Posted 2 years ago

“Very prompt delivery”

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Posted 2 years ago

“Have ordered several children's books which are well received by my great nieces. However postage time takes forever, taking between ten to twelve days to arrive! Don't know why delivery takes so long, have received books on other websites that sometimes arrive the next day & never longer than five days! If ordering for a birthday or Christmas allow plenty of time!”

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Posted 2 years ago

“Good product at a good price. Little bit disappointed with the delay between order and despatch.”

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Posted 2 years ago

“Despatch and hence delivery seemed to take a long time but as another supplier had suddenly said they couldn't deliver giving no reason I was happy to wait.”

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Posted 2 years ago

“Parcel arrived on time with the correct order”

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Posted 2 years ago

“Easy to order books I wanted. Delivered by the date stated.”

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Posted 2 years ago

“Books delivered together in excellent condition and within time frame stated on purchase. Happy with service and free delivery.”

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Posted 2 years ago

Wordery.com Ltd is rated 4.7 based on 83,961 reviews