Wordery.com Ltd Reviews

Name: Wordery.com Ltd
Address: Blackwells, 50 Broad Street, Blackwells, 50 Broad Street, Oxford
Rating: 4.70

4.7 Rating 83,919 Reviews

95 %

of reviewers recommend Wordery.com Ltd

Company Reviews

Product Reviews

Metrics

4.7

Based on 83,919 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Wordery.com Ltd 5 star review on 9th September 2023

Anonymous

Wordery.com Ltd 5 star review on 5th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt. I trust their ethics more than most.”

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Posted 1 year ago

“Massive selection at a great price, always arrives within estimated time frames. My favourite place to purchase books online.”

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Posted 1 year ago

“Very happy, great service”

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Posted 1 year ago

Hi Julian, Thank you for your 5 star review, We hope that you'll shop at Wordery again soon! Kind regards, Wordery Customer Services

Posted 1 year ago

“Everything was ok. Good packaging, price and delivery time.”

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Posted 1 year ago

“Good value, fast and free delivery”

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Posted 1 year ago

Hi, Thank you for your positive review, We are happy to hear that you are enjoying our fast delivery services and our great prices. Thank you for using Wordery! :) Kind regards, Wordery Customer Services

Posted 1 year ago

“I appreciate it is not Amazon and that I can support an alternative. The search functionality often does not return results unless you are very specific, items are out of stock more often then I'd expect.”

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Posted 1 year ago

“Really pleased with your service, thank you very much .”

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Posted 1 year ago

Hi, Thank you for your 5 star review, We hope that you'll choose to order with Wordery again soon! Kind regards, Wordery Customer Services

Posted 1 year ago

“Fast delivery, arrived in good condition. Happy”

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Posted 1 year ago

“I ordered three books in three different occasions and I only received one, the other two the delivery company simply returned the packet claiming that the address was incorrect and making no attempts to contact me.”

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Posted 1 year ago

“Efficient delivery of book.”

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Posted 1 year ago

Hi Christopher, Thank you for your 5 star review, We hope that you enjoy your new book and we hope that you will shop with us again at Wordery! Kind regards, Wordery Customer Services

Posted 1 year ago

“Wordery has good prices and selection of books. I'm satisfied with the delivery time. Their helpdesk is also very fast and efficient in solving a problem.”

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Posted 1 year ago

“Great service!”

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Posted 1 year ago

Hi Mariana, Thank you for your positive review. We are delighted to hear that you are happy with our service, thank you for shopping with Wordery.com! Kind regards, Wordery Customer Services

Posted 1 year ago

“Excellent service and prices, as always - my favourite bookshop!”

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Posted 1 year ago

“Always súper happy with Wordery, their efficiency and their books.”

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Posted 1 year ago

Hi Álvaro, Thank you for your positive review, We hope that you'll shop at Wordery again soon! Kind regards, Wordery Customer Services

Posted 1 year ago

“Site très clair, j'ai trouvé ce que je cherchais à un prix défiant toute concurrence, livraison gratuite et j'ai reçu le livre en 1 semaine que demander de mieux?!”

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Posted 1 year ago

“Le produit était bien emballé conforme et reçue dans les temps. Je recommande ce vendeur.”

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Posted 1 year ago

“Great range of books, came on time well packaged, quick and efficient service”

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Posted 1 year ago

“All perfect except delivery took a few weeks.”

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Posted 1 year ago

Hi Caroline, Thank you for your review, For future reference, if your order takes longer than expected, our Customer Services team is more than happy to help. You can reach us at help@wordery.com. Kind regards, Wordery Customer Services.

Posted 1 year ago

“I ordered this book for my grandson and had it sent directly to him. I haven't seen it but my grandson tells me it is "excellent".”

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Posted 1 year ago

Hi, We are delighted to hear that your grandson received his order and found it excellent, We hope that you will choose to order with Wordery again! Kind regards, Wordery Customer Services

Posted 1 year ago

“The service was excellent but the books could be cheaper.”

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Posted 1 year ago

Wordery.com Ltd is rated 4.7 based on 83,919 reviews