Wordery.com Ltd Reviews

Name: Wordery.com Ltd
Address: Blackwells, 50 Broad Street, Blackwells, 50 Broad Street, Oxford
Rating: 4.70

4.7 Rating 83,972 Reviews

95 %

of reviewers recommend Wordery.com Ltd

Company Reviews

Product Reviews

Metrics

4.7

Based on 83,972 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Wordery.com Ltd 5 star review on 9th September 2023

Anonymous

Wordery.com Ltd 5 star review on 5th July 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The fact that orders can be sent express and delivered the next day. However, I think manga should have the option prior to release as you'll have stocked them in the first place. I'm sure non-manga readers would appreciate it also. Another option I would like to see implimented is the option to have orders sent first-class within the UK.”

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Posted 6 years ago

“The book was good value The posting was a little slow This was a gift and message written was not sent therefore recipient had not a clue who sent it.....very disappointing”

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Posted 6 years ago

“The books should be better packed for delivery. All the books that I bought through the site came messed up, without any care.”

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Posted 6 years ago

“The book I ordered took way to long to get here & no tracking number was provided.”

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Posted 6 years ago

“Little bit of delay fulfilling order, but overall not a bad service.”

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Posted 6 years ago

“Book I ordered was late arriving”

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Posted 6 years ago

“Happy with the pricing of my products. Unfortunately poorly packaged meant that one of my books the cover was damaged when I received it. Didn't feel I could return it.”

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Posted 6 years ago

“Well the book arrived ...but it took nearly two weeks ....which was over a week after I was told it was on its way. So just as well it wasn’t for an anniversary, kids birthday, etc. I am a long term fan of Wordery ...but the delivery part of the business model has been getting worse and worse...so I now only use it for non critical items.”

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Posted 6 years ago

“A 3 room for improvement. Good exicuation of my order.”

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Posted 6 years ago

“Quickly delivered and good value for money. But the condition of the items is slightly below par for new items. I'd return them but can't be bothered with all the hassle. I will think twice before ordering again if I want top quality product.”

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Posted 6 years ago

“The service levels are generally good as is your pricing. However, of the four books I ordered recently one arrived with a tear on the cover (Tornado GR1 - The Operational History) which is annoying as I like to keep my books in mint condition. I suspect the cause of the tear is carelessness by the packer who shoves the packing paper in to the cardboard sleeve once the book is inside and doesn't think about the risk of it tearing the cover. Why did I not return the book? I suffered a torn cover on a previous order owing to the same carelessness and the replacement copy was in an even worse condition when I unpacked it. Eventually a clean copy arrived. Quite simply I could not be bothered with the hassle of returning the book this time but it annoys me every time I look at it. If you want to avoid upsetting customers and encourage repeat business then please sort out the quality of your packing.”

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Posted 6 years ago

“Good service but it took a long time to be delivered overall week.”

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Posted 6 years ago

“The service, delivery and packaging was good, the paper quality of the book, very poor.”

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Posted 6 years ago

“Lower price but delivery was very slow”

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Posted 6 years ago

“Usual quick service, good availability & easy to use website.”

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Posted 6 years ago

“Book took two weeks to arrive. I think this is really too long.”

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Posted 6 years ago

“Wordery delivered the book I ordered in tact”

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Posted 6 years ago

“Book arrived quickly but was badly packed with the corner of the cover turned over.”

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Posted 6 years ago

“Good quality map book and individual map. Couldnt see why they had to be sent seperately and arrive three days apart though”

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Posted 6 years ago

“Service was okay, disappointed with book. Written in a rather condescending & simplistic style.”

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Posted 6 years ago

Wordery.com Ltd is rated 4.7 based on 83,972 reviews