Wordery.com Ltd Reviews

Name: Wordery.com Ltd
Address: Blackwells, 50 Broad Street, Blackwells, 50 Broad Street, Oxford
Rating: 4.70

4.7 Rating 83,919 Reviews

95 %

of reviewers recommend Wordery.com Ltd

Company Reviews

Product Reviews

Metrics

4.7

Based on 83,919 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Wordery.com Ltd 5 star review on 9th September 2023

Anonymous

Wordery.com Ltd 5 star review on 5th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“easy process, quick delivery”

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Posted 6 months ago

Hi, Thank you for your kind review. We're pleased to hear that you have good experience with us and that our website was easy to use and your delivery was quick! We hope to see you again at Wordery soon. :)

Posted 6 months ago

“When Amazon shuttered The Book Depository I was looking for an alternative that offered free shipping worldwide. I have dozens of links to books on my blog. Because you can link to any book using Wordery's URL and the ISBN, I was quickly able to update the links. This was also useful when recreating my wishlist which contained over a hundred entries. I've ordered many books from Wordery since then. The prices are competitive. Delivery is prompt. And Bezos doesn't need any more money.”

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Posted 6 months ago

Hi Andrew, Thank you for your positive review. We're delighted to hear that you are finding us to be a good alternative to Book Depository and find our prices and deliveries suitable for your needs! We're also really happy to hear that you like our wishlists! We hope that we'll see you again soon! :)

Posted 6 months ago

“As always, my order from Wordery was perfect: communication was excellent and my book which was very competitively priced arrived speedily, securey packed and in perfect condition.”

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Posted 6 months ago

Hi Anna, Thank you for your positive review! We're delighted to hear that you have had a good experience with Wordery and found our prices, delivery times and packaging most agreeable! We hope to see you again soon!

Posted 6 months ago

“I am very happy with the order! The prices are great. The books I ordered arrived before the expected delivery date and in excellent condition. I will definitely order again.”

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Posted 6 months ago

Hi, Thank you for your kind review. We're pleased to hear that you are happy with your order and that the delivery was speedy! We hope to see you again soon! :)

Posted 6 months ago

“Books arrived slightly damaged, one corner was slightly crunched. Content is more important.”

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Posted 6 months ago

Hi Jonas, Thank you for your review. We're sorry to hear that your order arrived damaged. In the case that an order arrives with you in anything other than mint condition, please get in touch with our customer services team who will be happy to help you. You can reach them by emailing help@wordery.com

Posted 6 months ago

“First time and everything went very well.”

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Posted 7 months ago

Hi, Thank you for your 5 star review. We're delighted to hear your first time positive experience with us, we hope that you'll choose to order with us again very soon! Kind regards, Wordery Customer Services

Posted 7 months ago

“v.quick;reliable”

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Posted 7 months ago

Hi Anthony, Thank you for your positive review! We're pleased to hear that you have a good experience with us! We hope to see you again soon. :) Kind regards, Wordery Customer Services

Posted 7 months ago

“I love this company. They ship to my country, and they ship for free! Amazon, the company that professes to 'deliver worldwide' won't deliver to my country! They have a wide variety of all genres of books, for amazing prices. I used to use a second-hand online bookshop, but they are actually more expensive than Wordery. I only wish I had discovered this shop twenty odd years ago. The only reason I say shipping takes over seven days is because the postal service here is bad - it has nothing to do with Wordery.”

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Posted 7 months ago

“Great store, good prices, great website, lots of choice.”

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Posted 7 months ago

“Another three books arrived, promptly at a good price. Children are happy, I've not read mine yet!”

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Posted 7 months ago

Hi, Thank you for your review. We're pleased to hear that your order arrived quickly and that our prices are agreeable! We hope both you and your children will enjoy the books you received. :)

Posted 7 months ago

“Ordered from them multiple times, I've never been disappointed.”

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Posted 7 months ago

Hi, Thank you for your review. We're delighted to hear that you have been happy with our service! We hope to see you again soon. :)

Posted 7 months ago

“Excellent choice of titles, easy site to navigate, quick dispatch BUT, despite reading that delivery is free worldwide, we were charged customs duty upon arrival. It would be better if Wirdery shipped from Europe to European nations. Ordering from the UK is quite costly now, given customs taxes imposed.”

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Posted 7 months ago

“the book arrived relatevily shortly”

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Posted 7 months ago

Hi, Thank you for your review. We're pleased to hear that your order arrived in good time. We hope you enjoy the book you ordered! If ever you have questions about dispatch and delivery times, please don't hesitate to get in touch with our customer service team at help@wordery.com. They're always happy to help! :)

Posted 7 months ago

“Not the fastest delivery but always realiable and good prices.”

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Posted 7 months ago

“Excellent choice of books. Excellent free delivery service.”

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Posted 7 months ago

“The books I ordered were not delivered. Wordery will not confirm where they were delivered too and wont refund the cost of the books”

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Posted 8 months ago

“Very happy with service keep up the good work thanks David Hough”

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Posted 8 months ago

“I ordered a book. It shipped fairly quickly and arrived in good condition. Best of all, they're not Amazon. 👏🏻”

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Posted 8 months ago

“Always good service with this company”

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Posted 8 months ago

“I am very pleased with the service of this online bookshop. The diary I ordered was rare to find elsewhere and when it arrived it was exactly as it was described. I am also very satisfied with the packaging and the quick dispatch times.”

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Posted 8 months ago

Wordery.com Ltd is rated 4.7 based on 83,919 reviews